Came in for a no cool call. System was not keeping up. When testing outdoor system, notice that compressor for main floor system was not running due to failed electrical component. There was also air flow restriction due to dirty duct system packed with dust and debris making system over work, also notices that there was sings of biological growth spreading through system. When checking system for upstairs floor, notices that there was a leak in condenser. System uses R22 which is discontinued. System is running but really low on refrigerant. Let costumer know about this issues and gave her options. Also let her know that it would best investing in a new system for upstairs but costumer is planning to sell the house so just move forward with repairs. Work was done and tested and system is now working properly. Thank you for choosing TE Certfied! At costumer request provided supervisor email: Josh Beatty joshbeatty@emailte.com