The reason for our appointment today is that the upstairs HVAC system is not cooling. Upon arrival customer also stated she would like to see if we could take a look at her downstairs unit because it’s not cooling properly either. Upon inspection of the downstairs system found that there was too much filtration and system and filters were completely clogged up. Upon removing the filters that were inside 14 x 14 filter grills performed inspection over downstairs system. Upon inspection of downstairs system found that the refrigerant is a close charge, but cannot guarantee due to cleanliness of outdoor unit. Upon inspection of the inside system found that the system has a 20 x 20 x 4 filter, the blower wheel was clean, the blower capacitor was bad and needs to be replaced. The system is a 4 ton gas furnace that is within 10% range of duct return. This system has no UV protection. Opponent inspection of the upstairs system found that the system had created ceiling damage. System leaked an