I was really happy that we were able to get everything tidied up with our long-running issue at our office. Mark has been very persistent and thorough and has gone above and beyond the call of duty. What really irked me today was when we got a call telling us that the daily alarm test had failed to send. Even if this was intended and expected, why did no one warn us about this? Left the experience off on a sour note...
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
The gentleman who helped my property today (Gary) was not only polite and thorough, but he also went the extra step to let me know when our fire extinguishers will be expiring for our budget planning. He didn't have to warn us about that, but it was nice of him to do so. He also sanitized my keys before returning and wore his mask every moment that he was on our property. We appreciate the great service!
Overall Experience
Quality
Convenience
Recommend
Emergency call from Chris O. regarding a coupling leaking by in stairwell call Chris when in route (248) 622-2122
2/21/24 Confirmed with Chris O. for 3/4/24 at 8:00am Alarm will be there as well please work to get alarm times together so that they don't have to go off twice. DH / Sent email regarding inspection DH Sprinkler Inspection Quarterly Fire Sprinkler Inspection (2 Wet, 5 Sectional Systems)
12/5/23 Confirmed with Chris O. for 12/15/23 at 1:00 DH / 0Sent email regarding inspection DH Sprinkler Inspection Quarterly Fire Sprinkler Inspection (2 Wet, 5 Sectional Systems)
