Took a bit longer then expected as the wrong part came in... The service guys were awesome and very friendly to all staff here at PAWS.
The wrong part was sent, still waiting on the right one. Great/Friendly service guys!!!
We like having Fire Pros as they are thorough.
Fire Pros had to order the part. So the repair took a little longer then we had hoped. Had to listen to the beeping a lot even though we would silence it, it would start beeping again.. This was not covered under warranty....That's why the cost rating is low...
Tyler did an excellant inspection at our location. When asked a couple of questions he answered completely with my satisfaction. One being I wanted a fire extinguisher like one of the other pieces of fire apparatus had and he said no problem. We’ll get it taken care of.
Everything looks good... Gary was very professional / quick and clean...
Rob got a hold of me a few weeks ago after my inquire. I left the country and forgot to get back to him before I left. Once I got back with him and approved the quote, they were quick to get out and check our fire extinguishers. I would definitely use them in the future if needed!
annual Fire Extinguisher Inspection (23 FE) Portable Extinguishers Inspection
Fire Extinguisher Inspections (37 units) Portable Extinguishers Inspection
Does not appear to be a low temp sensor in the pump house. Recommend adding a low temp sensor to one of the spare pairs of wires in fire pump from FACP. - This quote is for a temperature sensor for the pump house. This sensor will be tied to the fire alarm panel on spare wires this sensor will be on a zone supervisory . This is to monitor the room temp.
Laura called and is requesting service . She stated that Fire Alarm System went off Saturday morning Fire Alarm Pump Running . She would like to service on this issue to determine why this happened the panel was clear on friday at 4pm but went into alarm at 1:23 am. Check the wiring between the pump and the panel . Confirm there isn't any shorts or ground faults . We do not work on the fire pump . They can have there maintenance start the pump to confirm its working . Show customer when complete if there is or is not problems with the wiring between the FACP and the Fire Pump. ED
Portable Extinguishers Service Call
Sprinkler, Obstruction Investigation, and Hydrostatic Testing Repair