The crew showed up on time and did a thorough job of testing our system and informing me of anything that needed attention.
Overall Experience
Quality
Convenience
Recommend
Our issue was addressed quickly. Our service tech was very courteous and informative.
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Apologize for the emergency number not to answer twice, when needed for a leak in the sprinkler system a couple of days ago.
Overall Experience
Quality
Convenience
Recommend
Sean is a great customer service person and very professional and knows his job.
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Not only did he complete the work and do it well BUT, he helped us with one of our residents and never batted an eye. Great guy!
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
Overall Experience
Quality
Convenience
Recommend
As always I got fast response and the appointment was made for the next day. Mike handled the problem I had and the system fully operational.
Overall Experience
Quality
Convenience
Recommend
NAC 3RD FLOOR HOUSEKEEPING: After alarm inspection was completed the system was showing a trouble on booster panel on the 3rd floor. There is 2 open circuits showing on the NAC circuits for the rooms, very possible someone removed strobe/horn strobe during audible inspection. Per customer he would like us to come back a different day to continue troubleshooting. - repair After alarm inspection was completed the system was showing a trouble on booster panel on the 3rd floor. There is 2 open circuits showing on the NAC circuits for the rooms, very possible someone removed strobe/horn strobe during audible inspection. Per customer he would like us to come back a different day to continue troubleshooting. This quote is for trouble shooting the opens on the horn/strobe circuits.
When checking report found main FACP also has batts due for replacement. this was not noted in deficiencies. - repair This quote is for the replacement of the fire alarm panel batteries FACP batteries are due 2022 12v12ah 2 total
NAC 2ND FLOOR BY HOUSEKEEPING: (2)12v7ah batteries in 2nd floor NAC panel are due for replacement. (Customer parking on replacing them) - repair This quote is for the replacement of the fire alarm panels batteries 2 12v7ah.
SD ROOM 105: Module for sounder base in room 105 is bad and need to be replaced. It is address 2-142 It is located in the hallway outside of room 105. Device has power and SLC at it, but it is showing as a missing device. MIRCOM MIX-M500R - repair This quote is for an alarm tech to come out and replace the bad mircom module . Note this is a discontinued part and they are not making them any longer . I was able to find 1 so act fast if you want us to order it. Thanks, Ed Medley
Annual Fire Alarm Inspection (243 devices) Mircom FX-2000 Alarm w/ (4) boosters **Attempted to complete insp 9/2021 panel was powered down-
