They are always friendly and prompt and answer our questions with clarity.
Did great work, was just a bit loud during business hours.
Mark is a very efficient worker and knows what he is doing and he is good!
The work done was good, the tech was very professional. However, we had 2 services scheduled (some ANSUL work and the e-lights). These were scheduled to both be started at 5am on Monday 8/3. I arrived at the restaurant early that day to let the technicians in. No call, no service, no communication. Yesterday I came in to the restaurant at 9 am to find the technician at work on the e-lights, with my staff trying to prepare the kitchen for Friday service around him. This is why we scheduled it so early in the morning in the first place. We have yet to hear when to expect the ANSUL service that was also supposed to be performed on 8/3. I want to reiterate that the technician was professional and the work performed satisfactory, but the scheduling and communication is severely lacking.
Jared is a nice person, and obviously knowledgeable about his job, but he tends to talk too much and is not efficient in conducting his work. Time and energy is lost while waking back and forth replacing specific extinguishers
Sprinkler Emergency Service Call COMMERCIAL FIRE PAPERWORK ATTACHED: Per location contact there is a leak in a classroom bathroom
1/4/24/ Sent email regarding inspection DH Sprinkler Inspection Annual Sprinkler Inspection Deficiency: System is due for gauge change 2- sprinkler gauges Deficiency: Sprinkler system is due for internal obstruction investigation piping 2- 4” victaulic couplings Deficiency: Sprinkler system is due for Hydro test fire department connection Deficiency: Sprinkler system is due for internal inspection fire department, connection check valve 2- 4” victaulic couplings Deficiency: Spare head box needs one sprinkler head 1- 155° chrome pendant quick response, sprinkler head half-inch Deficiency: Quick response sprinkler heads are due for UL testing 4- 155° quick response, chrome pendant, sprinkler heads half-inch
9/25 I sent email too! km 9/19/23 Sent email regarding inspection DH Sprinkler Inspection Annual Fire Sprinkler Inspection (1 Wet System)