2930 61st Street
Menomonie, WI 54751
715-283-4422

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Ben W.

Ben W.


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Responded to service call for dual issues: water leakage at basement furnace and non-functioning mini split in outbuilding. Diagnosed furnace issue as clogged humidifier drain tubes and failed condensate pump affecting furnace, AC, and humidifier drainage. Replaced condensate pump and all tubing, confirming proper operation post-repair. Mini split malfunction traced to failed control board and significant mouse nest in outdoor unit; recommended return visit to install replacement control board as pipes in garage are at risk of freezing due to lack of heat.

Responded to service call for dual issues: water leakage at basement furnace and non-functioning mini split in outbuilding. Diagnosed furnace issue as clogged humidifier drain tubes and failed condensate pump affecting furnace, AC, and humidifier drainage. Replaced condensate pump and all tubing, confirming proper operation post-repair. Mini split malfunction traced to failed control board and significant mouse nest in outdoor unit; recommended return visit to install replacement control board as pipes in garage are at risk of freezing due to lack of heat. Responded to service call for dual issues: water leakage at basement furnace and non-functioning mini split in outbuilding. Diagnosed furnace issue as clogged humidifier drain tubes and failed condensate pump affecting furnace, AC, and humidifier drainage. Replaced condensate pump and all tubing, confirming proper operation post-repair. Mini split malfunction traced to failed control board and significant mouse nest in outdoor unit; recommended return visit to install replacement control board as pipes in garage are at risk of freezing due to lack of heat.