Customer called us out for a clogged toilet in the master bathroom. On arrival the shower was also holding water, I ran the sink for 2nminutes with no change in water level in the toilet or tub. I recommended using a closet auger on the toilet and clearing the tub drain. Customer agreed. I ran the closet auger down the toilet and cleared it. When I removed the stopper for the tub it drained quickly with no signs of hair or other gunk. Stopper was not operating properly. I removed the charge for clearing the tub. I tested toilet throughly and cleaned it up.