Upon arrival I spoke with a customer about an experience they had with an electrical event during the recent storms where the lights were dimming and brightening, as well as multiple lights that went out. In addition to this, the smoke and carbon alarm system has been nuisance tripping. After agreeing to the diagnostics, I started by inspecting the panel, checking all of the connections to make sure they were tight, inspecting the protector, inspecting all of the breakers, as well as searching for any irregularities inside of the panel. A surge protection device is installed on this home. It was installed inside the main panel. From my understanding this home was built after 2020 and should be designed to current code. The surge protector installed is of a contractor grade. Although it is a type two in meets minimum requirements, it is not of a grade that I would recommend to a customer. Attached should be photos of the current search protector, the surge protector we offer, as well as