9800 Old Dogwood Rd.
Roswell, GA 30075
(770) 667-6937

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Mason C.

Mason C.


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Came out for no cool call on 2013 Carrier AC/80% Furnace. Found tstat calling for 74 degrees reading over 80 degrees. Upon checking furnace found ecm blower not running. Found not getting 24v from board to run. Confirmed tstat giving proper 24v to board. Confirmed board getting proper high voltage. When calling for cool outdoor unit does run but not indoor. Verified outdoor contactor operational, found weak 40/5 mfd cap on fan side. Couldn’t not confirm cooling operation due to bad blower however did check standing pressures and system does have refrigerant. Confirmed bad furnace board and blower motor with ecm tester. Made customer aware of findings and strongly recommended Install supervisor to come out and give quotes for new system due to age and condition. For current system gave quote for replacing furnace board, ecm motor, and proactively replacing outdoor cap. Did mention that we cannot fully diagnose refrigerant system until we can get blower back up and running. Could possibl