I needed a submersed sump pump replaced in my basement, which was in the process of being remodeled. Zack came out and thoroughly explained the process and gave me an estimate. After a couple minor issues -- regarding my older pump set-up, Zach and Vincent got it all cleared and operating correctly. The prior install was not professional, resulting in more work for Zach and Vincent. I would highly recommend TE Certified to anyone; they will be called when service is needed in the future. Thank you, guys.