For this job, I arrived for a tune-up however, it turned into an evaluation when the system was not cooling. System was tested and the result was a bad compressor. Different solutions were offered to the customer and customer was not able to make a decision today. Customer accepted to get a phone call by technician to make a decision on replacing the whole unit or getting a new compressor- January 16 on a window from 11-1. Thank you for choosing Comfort Experts, have a great night!