Jerred Gomez came out for an after hours call. He was very professional and did the work in a timely manner. He explained what he found and what he did thoroughly. I have no concerns or complaints.
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Alex did a great job seeking the source of some condensation in one vent. There was no obvious culprit but he continued to investigate and patch all possibilities. He went over and above.
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I had a great experience with HVAC technician Colby Finch. He was extremely detail-oriented and took the time to explain all the maintenance he performed on my system. He even shared pictures to walk me through the process, which I really appreciated. Colby also provided helpful advice on how to increase the longevity of my HVAC system. I was truly impressed with his professionalism and customer service. Highly recommend!
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Garrett’s knowledge and customer service exceeded my expectations. I called by 9 PM on a Friday, and Comfort Experts immediately gave me a quote over the same call. They got me an appointment by 2 PM on Saturday and fixed my AC problem in an hour. The quotation was right on the spot: there were no surprises or added costs. Garrett is hugely recommended.
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Michael was on time and answered all the questions we had. He was thorough with all the work and was efficient with the time. Definitely, friendly and kind person!
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Mike R. of Comfort Experts Inc. provided excellent service. He is very experienced and has a strong focus on quality and customer satisfaction. It was refreshing to have such a positive experience.
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Alex and his helper, Jani, showed up early and got right to work. They were courteous, knowledgeable and did a great job!
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Daniel arrived early and was very friendly and good at explaining everything.
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Quick to come in during emergency plumbing leak and fix it on time.
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Blake came out for my yearly maintenance, and was friendly and professional, as they always are :)
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Colby is an outstanding technician. When he arrived it was 63 degrees in our home because the heating had been out for 12 hours within 90 minutes he determined and resolved the issue. And thanks to his advise to purchased the monthly plan during our annual tune-up the service call was covered at no additional cost!!!
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Tonight I showed up for an evaluation on a 3-month-old Amana gas furnace communicating system upon arrival the system was not running thermostat was not blinking for a delay I went to the indoor unit the indoor unit was showing ac2 at the board but the blower was not running I went to the outdoor unit the LCD was reading code on and nothing was running so I checked the field connections leading into the condensing unit for low voltage I had no 24 volts calling for cool so I reconnected the field wiring however in the process I broke the thermostat wire twice and had to strip back a little more each time After experiencing that I inspected the full line between the condensing unit and the exterior wall of the home that it comes out of I was able to find no issues so I went to the indoor unit and inspected the wire from outside of the indoor unit I saw no break or cut in the sheathing and tugged the wire both directions in the process as I reached for a nut driver to open up the furnace
Upon arrival system was operational Replaced filters on both systems Upstairs system delta 21 Downstairs system delta 9 Performed leak search on outdoor unit/indoor unit /field welds Unable to locate leak on system - may be located on back of coil inside unit Indoor coil thermaled - partial coil incorrect refrigerant feeding Reccomended coil replacement Homeowner requested refrigerant to see what cooling the system would provide Applied refrigerant to system and at time of service 19 Delta Advised added refrigerant will be leaked from system System left on cool at exit Scheduled comfort advisor Tuesday 08/26/25 11.30am-2.30pm
On arrival both systems running and cooling as intended. Indoor units producing 20 deltas and drain lines flowed when flushed. Outdoor units in good condition, upstairs condensers capicator is out of tolerance and downstairs is pushing it. Recommended replacement of dual run capicator, customer will speak with the company.
Arrived onsite customer had water heater speaking needing to be replaced. Wrote estimates for customer tennent had to leave when I arrived so no one at property to talk to about work. Homeowner did not answer phone.
Performed cooling tune up Replaced filter Washed condensor and tightened connections Performed evaluation Delta 26 Refrigerant levels are below minimum Small particle leak detection in indoor coil Indoor coil Half of one side builds heat Performance of system is operational, but future estimate of possible requirements estimated - indoor coil - soft start Refrigerant to be determined on future re calculation when homeowner is ready for repairs Reccomended comfort advisor System left on cool at exut
On arrival primary drain line was clogged. Detached and isolated each primary drain line and cleared. Rerouted PVC to allow better fall toward vent stack. Tested drain lines with no issues, systems cooling as I left.
The soft start malfunctioned Warranty replacement
Performed evaluation Upon arrival outdoor unit was not functioning Found Capacitor very out of tolerance - Failed Installed capacitor Installed Soft start kit Amperage draw 17.6 System left on cool at exit
Install 36k gas upflow with standard filtration and code kit
Quoted a level 1 36k gas closet upflow $11,151
Customer is having condensation on 3 different grills One in kitchen, one in dining room and one in master bathroom Quoted replacing 4 different duct runs 1 7" to master bathroom 1 8" from supply plenum to kitchen 1 6" from larger duct to dining room 1 5" from same larger duct as 6" Also replace 3 boots, 1 in kitchen, 1 in dining room and one in master bathroom Replace two grills, 1 in kitchen and one in master bathroom $3,000
Hung and replaced 14” duct that was leaking air onto the 7” supplying the bathroom made sure the bathroom duct had no rips or tears and was fully insulated Re caulked supply grill for the bathroom and caulked gap at wall above master bathroom toilet to ensure no more humid air from the attic or soffit vents would enter the room Advised customer if issue persists I would recommend a new 7”boot and duct replacement
For this job I was doing a super tune up. The air handler did not have water safety so I suggested one along with a pan strip. air handler had a good delta. Customer Mentioned on startup , the outdoor unit was loud When I checked the in rush it was over amping so I suggested a hard start kit. The capacitor was out of tolerance so I suggested new cap. Noticed the blower motor wheel was a bit dusty and suggested a cleaning along with IAQ. Customer ended up saying he would consider the purchases at a later date but would like to sign up for the membership.
