Cody was great! He showed us pictures of the problem and fixed it promptly and fully. He is personable, knowledgeable and wants to be sure we’re completely satisfied.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mark was very knowledgeable and concerned about our system. Awesome, Excellent technician. I really appreciated him.
Overall Experience
Quality
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Convenience
Overall Experience
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Price
Convenience
Joel was very professional and took time to explain all the details of our systems and made recommendations on improvements
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tech Cody arrived to customer's home and met the homeowners. The homeowner showed my where the unit's emergency drain line terminates outside. The line was dripping and the ground beneath it was stained with rust. Indoors I found the emergency drain pan filled and the drain switch not seated all the way so it wasn't able to trip and shut off the unit. The primary drain line was clogged. The system had a temperature split of 19 degrees, the coil was clean, the blower was clean, the heat strips functioned properly and the static pressures were good. Outside I washed the coil and waxed it, the compressor and fan motor were operating within manufacturer range, the refrigerant levels were within tolerable levels after the washing and the auxiliary and primary motor starters were in good condition. I shared my findings with the homeowner and they wanted me to clear the clog. I cleared the clog out of the primary drain, installed a antimicrobial pan treatment bar into the drain pan and vacuum
Upon arrival techs Cody & Hunter where shown to the thermostats, units and the condenser. Tech hunter went out side and hooked up the guages once the guages where hooked up tech noticed that the unit was low on r-22. Tech Cody found the leak in the coil. When we went to look at the wiring tech hunter found three rats in the wiring. We hooked the gauges up to the second unit the supper heat was at 2 due to the strain on the unit trying to keep up with the heat. Comfort Advisor coming out nest Saturday. The homeowner would like for the office to call and set a time for a electrician to come out.
05/03/24 Tyler S- basic ptu no issues other then kitchen sink drain disconnected. New build house. Kitchen sink drain nut was disconnected and the nut itself was stripped. Replaced parts
Install (2) 24k heat pump mini splits for shop
2012 package unit Checked and tightened all electrical connections Customer recently changed filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable Heat strips were functional and within manufacture range Dual run capacitor was within manufacturers range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Condenser coil was acceptable Fan blades and motor were acceptable Washed coil from inside out Cleared debris from bottom of unit Waxed top of unit Recommended uv system
Customer thought I was a/c guy per office Told him I was a plumber for plumbing inspection Customers turned down inspection. Claimed they only are interested in the hvac inspection
Tyler L has completed an electrical evaluation upon inspecting all three of her panels they all look perfect the workmanship is good connections are tight around the neutrals are separated in the sub panels but bonded in the main they are all very well maintained he did have a GFCI in her shed that got burnt up due to a small Ford leading to a large heater Plumbing acceptable Water heater is corroded and leaking cust ppm is in the 1000 causing appliance issues throughout the whole house Recommended looking into water heater Cust had complained about one shower being hotter thenthe other about a 7 degree difference cust wants to fix issues herself
2018 Trane Airhandler Checked and tightened all electrical connections Customer stated will change filter soon Heat strips were functional and within manufacture range Blower motor and wheel were acceptable Evaporator coil was acceptable Condensate pan had film from left over water in pan, recommended Condensate pan treatment to eat and clear all build up in pan and drain as well Cabin of Airhandler has slight biological growth, recommended uv system to kill and prevent all growth and to help with allergies in home. 2018 Trane heatump Checked and tightened all electrical connections Auxiliary motor starter for compressor was within manufacturers range Auxiliary motor starter for Condenser fan motor was out of manufacture range and will eventually cause damage to fan motor if left as is, recommended replacement Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Condensate coil was slightly impacted with dust and dirt Fan blades and moto
Got uv system installed and microbial mist sprayed into the system to maximize cleanliness of the system
During inspection verified that system was working properly Spoke to customer about recommendations for the system and some of the promotionals we are currently offering for this month and customer wanted to go ahead and do the uv germicidal light and also do the promotional for the microbial mist Customer wanted us to return on 2/16/24 to install the uv system and do the microbial mist Customer paid in full to secure date to return
Rheem straight cool condenser with propane furnace installed in 2015. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Blower wheel is clean. Evaporator coil is clean. Gas pressure and ignition are in range and working as they should. Heat exchanger is acceptable. Refrigerant levels are in range. Compressor and condenser fan motor are working as they should. Cleaned the condenser by backflushing with water and took all leaves out of the bottom pan.
Brian and Tyler will make estimate on the hot tub circuit and heated floor circuit for these customers
