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Cody was great! He showed us pictures of the problem and fixed it promptly and fully. He is personable, knowledgeable and wants to be sure we’re completely satisfied.
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Overall Experience
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Overall Experience
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Overall Experience
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Mark was very knowledgeable and concerned about our system. Awesome, Excellent technician. I really appreciated him.
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Joel was very professional and took time to explain all the details of our systems and made recommendations on improvements
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Tech had to resale job due to it being booked incorrectly tech has collected the full amount for the system Tech has installed a iaq 300 both lights are on and working properly at this time
Upon technicians arrival techs started at the air handler techs found everything to be working properly at this time there is no corrosion at the wires as well as all wires are tight tech found UV light inside system tech recommended installing iaq 300 so that supply and return plenum are cover for biological growth. Tech found that that electrical components are work up to tech standards on the condenser at this time
8/7/25 I will be returning on Thursday the 14th with a 20 foot ladder to check the fan receiver in the living room
8/4/25 We will pull guest toilet and see if there is an offset flange. If offset is present we will give replacement options. We will also replace brushed nickel basket strainer in kitchen I need to return first call on Thursday 8/7/25 to do work. This is the only day customer is available.
Upon arrival tech found that the condenser fan motor wasn't working properly tech ohm out motor and found that the motor had open windings
Customer was looking at a mini split for a workshop, trying to decide between a mini split and buying a car.
Performed plumbing tune up. Gave estimates for halo filtration and misc repairs Customer is interested in halo filtration. They want to talk it over and decide
2005 4t trane hp closet upflow. Expired manufacturer warranty. Phased out R22 refrigerant type. Filter system - compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter. Evaporator coil - extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air. Heavy buildup on indoor unit including the blower hub and wheel. Alert on tstat indicates the secondary heat strips are active too long in season. Compressor capacitor is failing. Condenser fan capacitor is failing. Hard start kit rendered useless. Compressor inrush amperage exceeds manufacturer specifications. Refrigerant levels read below manufacturer tolerance. Vapor line missing insulation. Disconnect box is shorting out. Outdoor TXV has audible chattering. Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing. My diagn
2005 4t trane hp closet upflow. Expired manufacturer warranty. Phased out R22 refrigerant type. Filter system - compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter. Evaporator coil - extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air. Heavy buildup on indoor unit including the blower hub and wheel. Alert on tstat indicates the secondary heat strips are active too long in season. Compressor capacitor is failing. Condenser fan capacitor is failing. Hard start kit rendered useless. Compressor inrush amperage exceeds manufacturer specifications. Refrigerant levels read below manufacturer tolerance. Vapor line missing insulation. Disconnect box is shorting out. Outdoor TXV has audible chattering. Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing. My diagn
2005 4t trane hp closet upflow. Expired manufacturer warranty. Phased out R22 refrigerant type. Filter system - compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter. Evaporator coil - extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air. Heavy buildup on indoor unit including the blower hub and wheel. Alert on tstat indicates the secondary heat strips are active too long in season. Compressor capacitor is failing. Condenser fan capacitor is failing. Hard start kit rendered useless. Compressor inrush amperage exceeds manufacturer specifications. Refrigerant levels read below manufacturer tolerance. Vapor line missing insulation. Disconnect box is shorting out. Outdoor TXV has audible chattering. Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing. My diagn
2005 4t trane hp closet upflow. Expired manufacturer warranty. Phased out R22 refrigerant type. Filter system - compromised due to, missing parts that provide proper coverage. 1" filter beging uses with lots of unfiltered air getting past the filter. Evaporator coil - extreme buildup, discoloration, oil stains and detectable refrigerant molecules entering into breathable air. Heavy buildup on indoor unit including the blower hub and wheel. Alert on tstat indicates the secondary heat strips are active too long in season. Compressor capacitor is failing. Condenser fan capacitor is failing. Hard start kit rendered useless. Compressor inrush amperage exceeds manufacturer specifications. Refrigerant levels read below manufacturer tolerance. Vapor line missing insulation. Disconnect box is shorting out. Outdoor TXV has audible chattering. Upon arrival homeowner claimed system performance issues and turned into an evaluation. Shared the history of evaporator coil leaks and freezing. My diagn
Arrived to no cool on upstairs guest house unit. System is very low on refrigerant. Leak found in evaporator coil. Wrote estimates for repairing system and gave option of comfort advisor giving estimate on replacing. Customer did not want to move forward with repairs at this time. Customer declined repairs. Customer upgraded to the multi system home and budget protection plan today.
Technician arrived to home and talked to homeowner aswell as handing home questioner and asking where thermostat was located. Technician grabbed tools and started in air handler in attic, technician took pictures of everything. Technician checked blower wheel in good condition, plenums in good condition aswell as drain lines, did have drain protection, changed filter. Technician took electrical readings aswell as noticing uv bulb not on as it was out. Technician then checked insulation which was spray foam. Technician then moved to condenser unit outside, took panels off and washed thoroughly in and out. Technician then waxed unit and put panels back on and then took inrush amps of 80 amps, also hooking gauges up and refrigerant levels where in range. Technician checked capacitor which was also in range, after Technician wrote recommendations and talked to homeowner aswell as going over questioner. Homeowner agreed to recommendation of uv bulb replacement and wanted it done, technician
