Dennis fixed the problem and stayed to make sure nothing else went wrong explained the problem and answered with politeness.
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He was quick to replace a defective float switch and verify proper operation.
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Daniel H. is great. He is always informative and shows me what the issue is. It's difficult to find trustworthy people these days but I'm glad to say I have in him and Comfort Experts. Happy to use them for all of our properties.
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Very pleased that he found the problem and stayed with the unit to make sure everything worked properly
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Had an appointment[was early],filled out paperwork, my wife and I sat around for over an hour past our appointment time. Told the female at the desk we were leaving.
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Shantel was very professional and knowledgeable.
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Shantel is a great person to work with. Very courteous and professional doing her follow-up. Kudos to Shantel.
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I explained an issue I had with my outlets He came up with a good solution. Appreciated the info. Thanks again Tyler
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After dealing with another company, it was completely refreshing to deal with the professional finally! This young man is highly skilled, highly professional, very kind. The service overall was excellent ! My husband and I are very satisfied and would recommend this company to anyone from now on. I pray blessings over this young man and may all that he touches be multiplied in Jesus name.!
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Nathaniel did a fantastic job inspecting our electrical system! He had some great suggestions and answered all our questions. He is one of the many reasons we stay with Comfort Experts and let them take care of all our home maintenance needs. Highly recommend!!
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Installed new fill valve in front bathroom tested for leaks no leaks job complete
System is running properly at this time Itbus a 2007 unit the unit isn't as
6/9/25 Me and Mark will meet at this call at 7:45 in the morning to go over repair options
For this job I provided a complimentary estimate for a gas pressure test. Customer declined the estimate stating the price was too high.
Arrived to no cool on a Coleman inverter heat pump installed in 2017. Outdoor unit was giving me an 08 code meaning it had no communication with the rest on the system found a DIN style breaker on the inside of the cabinet that had tripped. Most likely cause of the fault was from the storm last night breaet breaker and observed the system for 30 minutes to ensure that the system was running properly.
Performed tune up on straight cool furnace r22. Filters need to be changed every 2 months. Checked blower motor and evaporator coil. Evaporator coil is rusty and refrigerant pressures are showing there is a leak in system. Has an 18 degree delta and is still cooling but has a coil saturated temp of below freezing. Let homeowner know about lack of insulation in attic. Checked all electrical indoor and out and everything is working the best it can due to age of equipment. Washed outdoor coil and pressure did not change. Recommendation are iaq to help with biological growth and fight virus. And a condenser refresh with new primary unit electrical control and motor starter and compressor saver. Also wants to rewire the house in the next year
Pricing on this estimate is to clear the drain line that is clogged, the line that is clogged supports the kitchen sink, dish washer, and the condensation drain. The line has access at a clean out at the back of the residence. This clean out is holding water, the stoppage is between this access point and the septic tank. Comfort Experts will use our sewer machine to access the drain line. We will make multiple passes with the sewer machine to break up the stoppage and flush it out. Once the stoppage has been removed we will test the system to ensure the stoppage has been removed.
5/17/25 Technician is pausing job for right now till Tuesday Justin and Hunter will be back out here
Performed supercool tune up. Technician checked volts,amps, temperature splits, refrigerant pressures including superheat and subcool, flushed some bleach down the drain and washed drain pan, checked capacitors and contactor, checked and tightened electrical, washed condenser and waxed outdoor unit. System is working good at this time.
Upon technicians arrival technician found condenser to be in a 04 lockout meaning locked rotors the code technician found that the compressor saver was out and needed to be replaced technician a place compressor saver system kicked back on and started running normally technician make sure it was cooling everything is running up to technician standards at this time
Arrived to no cool. Customer says that previous technician believed the 120v outlet powering the furnace was bad. Customer said she pulled all plugs from the outlet to have it tested. The 24v transformer powering the UV system was bad but the outlet was fine. This technician plugged in the furnace and the system started up system was running and cooling upon departure. Customer would like to speak to Riley tomorrow regarding the new system estimate. Customer believes she shouldn't have to pay a service fee. Not technically a recall on previous technician. Pausing job until Riley speaks with the customer.
Upon arrival tech was let into the office tech found that both systems have been off tech turned systems on and they are working as they are supposed to. There is on system that doesn't work due to have a dead compressor and missing the fan motor tech confirmed with Mark W both workable systems are up and running the temperature in the office has dropped 5 degrees since tech has been here
5 year system, super tune up. Technician arrived to homeowner home, asked questions and gave home questioneer sheet, technician then grabbed tools and started in furnace on closet area. Blower wheel looked clean, filter was changed, plenum for return looked in good condition with a wet switch, supply plenum in good condition, evaporator coil clean, electrical readings in range. Outside condenser unit coils cleaned in and out, leafs taken out of unit, refrigerant levels in range, capacitor was bad reading 31/4, capacitor on unit is a 40/5, swapped capacitor under P&L warranty, contactor in good condition. System operating in good condition. - LS for electrician to come out Tuesday after 4, looking to get a plug in kitchen
Called and left a voicemail. Pausing job until I can speak with the customer
5/6/25 As we arrived it started raining heavily. We cannot locate in this weather with the lightning. We need to return on a clear day to locate sewer and water lines