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Polite, respectful, knowledgeable that describes Garret which is rare in today’s world!
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Great service. Arrived on time and took care to cover shoes each time going out and inside. Complete inspection and changed out my filter. Very satisfied.
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Polite and professional, answered all my questions thoroughly. Great attention to details.
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Tech Garrett was pleasant and professional. He was thorough and informative.
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Zak is extremely knowledgeable and shared his knowledge in a way that was easily understood. He is very professional and courteous and is definitely an asset to Comfort Experts!
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Abel and his teammate double checked everything to make sure all was working properly before they left. They did a great job. Thanks!
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Garrett is exceptional! Thorough, good communicator, very professional and personal.
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Toby was very informative and made the process easy to understand!
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Today I ran a super tune up on both home systems. During tune up I noted that there was a IAq300 installed in only one of two systems. When finished with both tune up I made the home owner aware of the fact they only had one UV system installed. The owner stated they would like to have a iaq300 installed in the system that does not have one but they also expressed concerns about smelling dust and having issues with regulating temperatures. Recommended appointment with IAQ specialist Zak to install iaq300 and address concerns with air quality/air flow. Owner requested to schedule for 5/16/25 or 5/20/25 in the morning around 10:00am.
Not tune up call Both units down Goodman unit for down stairs primary pan is broke will need order and replace Upstairs unit blower motor out air handler cabinet rusted out leaking water Comfort advisor schedule for today to go over options M# aspt47d14ac s# 2003730702 info for primary pan for Goodman unit collected service fee by credit card
Came to house to give quote on running power to shed and also swapping out some fans and also talk to customer about a transfer switch for his generac So set up a day next thursday for rob to come out and take a look at the Generator
This was not a call back customer installed her washer hoses and did not tighten them but hand tight so when she turned water on water was leaking out of hose supply ...please remove call back tag off of job was not a call back
Swapped out cold side laundry valve tested for leak job complete customer also sign3d up for membership
For this super tune-up we inspected the air handler and condenser. All equipment was measuring within manufacturer specs for the most part with the exception of the compressor, which was overamping on startup. I recommended a hard start kit but the customer did not want it at this time.
For this super tune-up, we inspected the furnace and condenser. All equipment was measuring within manufacturer specs and running well. I would recommend the customers get insulation added into the attic because right now they only have about 4 inches of insulation right now, and is affecting their electric bills.
Completed AC tune up amp draws good Freon levels good filter good cleaned condensing coils all electrical components good
He needs to talk to his daughter but I expect a call phone him on Tuesday to set up the small sub panel run so I'll make a call on Tuesday to see progress
I have made multiple estimates regarding different jobs that he would like done inside of the house I also spoke to him about a possible membership as it would benefit him due to the quantity of projects I have emailed the estimate
After talking to home owner he wants to reschedule tune up. He has the wrong filters and doesn't want to jump in the attic to replace them. Wants to have us out same time next week.
During this visit I looked at a 5ton and 2.5 ton. 5ton issues and codes violations. 1. Low on 410a. After leaking searching I found a leak at the king vavle on the liquid line side. 2. System line set code issue. The system line set runs about inch away from the roof. They are currently doing a new roof. This line set is in the way of being shoot with nails. I do not trust this line set for this reason and because it is piced together running 1/2 inch to 3/4 between the half way point. This line set should be solid all the way thru. 3. Code violation. This system should have 2 disconnects one for each dedicated circuit. 4. Code violation This system should have all of it ducts hanging rather then snaking along the attic floor. 5. Duct work issues. Currently there are piece of duct that are not all the way insulated and some are ripped. This can be repaired. Duct work beyond this point can be left alone. 2.5 ton system 1. System issues The 2.5 ton system is very lo
Customer has 3 panels. All 3 of them look really gdelete. Both of the main panels have really big search protectors on them. Throughout the house, everything looks great gfci protection everywhere it's needed, plugs Look great, everything outside's working. Except for a plug that had a broken cover So talk to her about replacing that and fixing it.But customer said she wants her grandson to do it
Arrived onsite customer had a water heater located in garage that is 20 years old needs to be replaced. Wrote some options for customer she will get back to us when she makes a decision
Gave estimates for membership disposal and customer provided on Angie list lead