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Very pleased with Taz and assistant, cordial and professional!
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Overall Experience
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Overall Experience
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Overall Experience
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Fully expecting an upsale technician, I was very guarded and ready to say no. However, Brock was friendly, professional, knowledgeable and unassuming. I am glad to have the folks at Comfort available for all my home system needs. God bless there business and families!
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Zac and his helper found the problem immediately on the burned out contactor in the furnace. Found that the wire connection to the contactor was some how loose causing it to short out. Furnace just had its inspection on Jan. 13th.. Zac replaced the contactor and wire and got it up and running again. Not too happy to have a Chinese made contactor installed but whatever it takes to get it running again!!
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Great service, thoroughly checked out the problem and took care of it
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Alec was a pleasant and knowledgeable person and wasn’t pushy or anything like that. We would welcome him to come out again.
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System down due to low freon. Danny wants to talk about replacing the condensor.
Arrived to a no cool. 04 code on condenser indicates a locked rotor. Performed hard reset on system and it turned on. Subcooling was low indicating that the system was slightly low on refrigerant. Adjusted refrigerant levels under warranty. Refrigerant levels and temps were in range upon departure.
This system is not in good condition at all. The system is caked with insulation. There's rat droppings everywhere in the system . To bring it back up to speed we need to break down the system completly and clean every componet on an individual basis. For reference check photos
Removed old leaking coil, installed new coil, pressure tested, pulled vacuum and recharged unit. Left system in cooling Customer confirmed
For this super tune-up I inspected the air handler and condenser. For the most part everything was measuring within manufacturer specs, however the compressor capacitor was out of tolerance by more than 5%. I informed the customer the importance of replacing the capacitor, additionally I informed her the benefits of a UV system and air quality as well as functionality of her system. She expressed interest in cleaning her ducks as she tries to do it but cannot reach it with her vacuum hose. Lastly I recommended a compressor saver as her unit is 8 years old and amping pretty high. Customer requests mailing the forms and information that I took notes on as she does not have an email address
Tested all components dual run cap is measuring out of rating recommend replacing all other components in ratings and specs. Refrigerant level is super low 12 degree low sat 56 superheat and negative subcool changed filter. Recommend a system replacement if not estimates for repair have been sent via email.
Arrived for Two STU All components were working and in tolerance Recommend, IAQ 200, 1000, Blower clean, Coil clean, pan strip, and membership upgrade. Installed Both IAQ 200, one IAQ 1000. System working before I left. Waiting on second IAQ 1000 so we can install. Relayed Information to customer.
Everything in working order Customer declined membership, duct cleaning, and UV bulb or upgrade
Inspection of plumbing Homes pressure starts at 40 stops at 60 psi Homes pressure seems to be having issues, no prv present recommend customer call city. Guest bath toilet fillvalve is sticking recommend replacement of fill valve. Rest of plumbing in home is in great condition Water heater is 2 years old gas Bradford white heater with expansion tank. Clean outs for main sewer line in flower bed
Arrived fit STU - raining Filter fine Drains clear Stanley steamer cleaned ductwork recently and did not seal the plenum correctly after Left a piece of ducked inside the unit touching the heat strips Customer intend to remove it himself UV system needed to eliminate biological growth from system Coil impacted by pretty fur and needs to be cleaned Hard start kit needed to lower starting Amp draw of compressor under the LRA value
Arrived fit CTU #IAQ filters fine Drains clear Coil and blower dusty Biological growth in the plenum and air handler Washed condenser coil Motors capacitors and refrigerant fine
2020 Amana airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain had some build up in trap Blower motor and wheel were acceptable Evaporator coil was acceptable Heat strips were functional and within manufacture range Uv bulb was past replacement period 2020 Amana Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended pan treatment, uv bulb and compressor saver Installed uv bulb and pan treatment
