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I had ordered 2 filters for my A/c from Amazon but they wouldn’t fit. Called comfort experts and they came out and they had no luck either. Ended ordering a couple new filters from comfort experts and they will deliver them when they get them in.
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Jarred and cooper were awesome and was able to find the issue with the camera and snake down my toilet
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Michael was very professional and knowledgeable. Pleasant attitude and explained his work in detail.
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Wade was awesome. This is not my first time working with this company. They are great, a bit expensive but they do great work and Wade backed that up. Very friendly and knowledgeable and provided next steps in order to get our house back together. Thank you Wade!
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He was professional and got the work completed as quick as he could
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WE HAVE USED COMFORT EXPERTS FOR SEVERAL YEARS. THEY ARE A TOP-NOTCH COMPANY. EVERY TELEPHONE REPRESENTATIVE THAT WE HAVE DEALT WITH IS ALWAYS HIGHLY PROFESSIONAL, KNOWLEDGEABLE, AND THOUGHTFUL. THE TECHNICIANS MAKE OUR SERVICE CALLS PROMPTLY, REGARDLESS OF OUR ISSUE. THEY WEAR THEIR BOOTIES INSIDE OUR HOME, ARE VERY THOROUGH, KNOWLEDGEABLE, RESPECTFUL, AND GO OVER AND BEYOND TO HELP WITH ANY ISSUE. THEY TAKE PICTURES TO BETTER EXPLAIN OUR PROBLEM, ARE VERY PATIENT WITH OUR QUESTIONS, AND RESPECT OUR PROPERTY. WE HIGHLY RECOMMEND HOBSON COMFORT EXPERTS.
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Grateful for the ac service provided by Zak and Comfort Experts today. Made it on-time and got us back up and running. Zak communicated the issue we had in a clear way and did a great job on the repairs! Thank you!
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Needed a plumber so went to Angie's List. They recommended 2. Comfort Experts got back with me w/in 20 minutes & appointment was scheduled for 2pm. (I still haven't heard back from the other company.) 15 mins before the scheduled time, I received a text with Daniel's photo informing me he's on his way. He was professional & very pleasant. I do believe I've found my new favorite home repair company. 10/10
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Wade was great! Service was excellent! We will gladly recommend your company, especially Wade, to anyone in need of your services. Thank you!
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Installed TXV pressure test pulled vacuum unit now operating correctly did not have to add freon
Upon arrival for evaluation homeowner mentioned system was struggling during the day and would finally cool after sun went down I began with outdoor condenser and upon arrival I found unit to be short cycling on high pressure Unit would get really hot and short cycle I began investigating possible causes, filters clean and condenser clean Filter line dryer still good no clogs Talked with homeowner and she said a company fixed a leak and filled with refrigerant but that it was a few years back So I came to the conclusion that the TXV is bad causing high pressure Homeowner agreed to replace TXV I have homeowner a heads up that once pay is replaced it could be possible for her to need to adjust refrigerant levels to get her to a good level, she is aware and ok with it System left off with fan on
Upon arrival for tune-up system was on in cool, asked homeowner to show me to thermostat and attic access Asked homeowner for filters and container of vinegar Homeowner mentioned that he had already recently replaced filter Began tune-up in attic, started with checking Delta system was cooling at 20° Checked filter and it was clean but was installed backwards. Issue fixed Then checked blower motor which is in good condition Checked evaporator coil which was clean and in good condition Switched unit to heat and checked heating components, in tolerance and good condition Lastly checked drain line which has a small clog but I was able to clear it with ease, 2 gallons of water with no backups Moved to outdoor unit and started with checking safety disconnect which was in good condition Removed condenser fan and checked, it's on good condition Cleaned coils from the inside out then rinsed off the sides to clear debris Checked capacitor which was in tolerance Checked contractor which is in g
Rec work Added leak stop and refrigerant System has 20 degree delta and super heat of 13 at exit
Super Tune up System low on refrigerant. Only producing a 5 degree delta instead of a 20 degree delta Comfort Advisor today at 6
Customer experienced a power outage, causing the system to lose communication to the outdoor unit. Reset the system and made sure the unit is running as intended.
For this job I did an evaluation. drains were backed up and both systems connect to one line. Cleared out the drains and tested to ensure properly draining. System cooling when I left.
I have made an estimate regarding the installation of his permanent lighting and sent it as an email
Today I a cut and pull cleaning on the evap coil. Coil is now back installed and picking up heat like nvr before.
On arrival system running and cooling producing 20 degrees of delta. Indoor unit was very clean and drain line was flowing. Outdoor unit passed all electrical testing and is in good condition. System cooling as I left. Recommended eventually upgrading filters to April aire.
On arrival both systems running and cooling as intended producing adequate deltas. Indoor units very clean and in good condition. Both dual run capicators on outdoor units were out of tolerance. Replaced both with customers permission. When I left both systems running and cooling.
Performed cooling tune ups Washed condensors and tightened connections Replaced both filters Upon arrival homeowner concern of water coming from secondary line Deltas 20/21 Evaluation performed and found negative pressure set up for positive pressure systems Water holding inside lower unit coil pan After moving caps - ran system and tested drain line - systems had medium build up but water was being accepted into main line Reccomended drain clear/reconfigure/drain pan replacement strips Homeowner will monitor secondary line and see if problem persists Reccomended insulation - Homeowner will call back when ready for insulation Systems left on cool at exit
For this evaluation the customers system was not cooling however the air handler was running. The condenser was not running so I opened up the electrical compartment and the condenser control board was throwing an l6 or open start circuit fault. First thing I checked was the capacitor which was a 45 microfarad rated capacitor and was reading .046 MFD indicating that capacitor has failed. Since the customer being under warranty I replaced the old with a new one and the system kicked on.
