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Michael shows high concern for our home Very kind and friendly Well educated
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Mike R. was very professional and very knowledgeable. Great personality and friendly!
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I had ordered 2 filters for my A/c from Amazon but they wouldn’t fit. Called comfort experts and they came out and they had no luck either. Ended ordering a couple new filters from comfort experts and they will deliver them when they get them in.
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Jarred and cooper were awesome and was able to find the issue with the camera and snake down my toilet
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Michael was very professional and knowledgeable. Pleasant attitude and explained his work in detail.
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Wade was awesome. This is not my first time working with this company. They are great, a bit expensive but they do great work and Wade backed that up. Very friendly and knowledgeable and provided next steps in order to get our house back together. Thank you Wade!
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He was professional and got the work completed as quick as he could
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WE HAVE USED COMFORT EXPERTS FOR SEVERAL YEARS. THEY ARE A TOP-NOTCH COMPANY. EVERY TELEPHONE REPRESENTATIVE THAT WE HAVE DEALT WITH IS ALWAYS HIGHLY PROFESSIONAL, KNOWLEDGEABLE, AND THOUGHTFUL. THE TECHNICIANS MAKE OUR SERVICE CALLS PROMPTLY, REGARDLESS OF OUR ISSUE. THEY WEAR THEIR BOOTIES INSIDE OUR HOME, ARE VERY THOROUGH, KNOWLEDGEABLE, RESPECTFUL, AND GO OVER AND BEYOND TO HELP WITH ANY ISSUE. THEY TAKE PICTURES TO BETTER EXPLAIN OUR PROBLEM, ARE VERY PATIENT WITH OUR QUESTIONS, AND RESPECT OUR PROPERTY. WE HIGHLY RECOMMEND HOBSON COMFORT EXPERTS.
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Grateful for the ac service provided by Zak and Comfort Experts today. Made it on-time and got us back up and running. Zak communicated the issue we had in a clear way and did a great job on the repairs! Thank you!
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Will need to pull toilet on Monday and see what it looks like under it to make sure the flange is ok Will return Monday 12-1-25
Found unit to be tripping on high head pressure in heating mode Altered refrigerant levels and tested unit in heating Unit is currently functioning left thermostat in heating at exit
Sold two level 3s 24k heatpump hormonal - upstairs 42k heatpump down flow- downstairs Plus duct system - duct for duct with plenum $34,964 Paid 8,964 with check balance of $26,000 at install Installing Friday 11-21-25
Bedroom 13x15x9 8" Bathroom 10x15x9 7" Ductwork undersized to both rooms Homeowner unconcerned with the bathroom Bedroom on the opposite corner of the house had same recommended full duct system anytime W or more rooms are affected Homeowner will revisit this after tax season
IAQ estimate Brother in law already replaced the X13 motor Supply side duct work is short a full ton of air X13 will fail again Biological growth present in the air handler and supply plenum No p trap on the secondary drain line Primary drain line clogged and slow to drain. Currently tripping Y circuit Blower and coil are dusty and inefficient and should be cleaned Low voltage wire to the condenser is stripped of insulation and should be repaired and wrapped in conduit Homeowner will discuss with her brother in law and get back to us
Performed evaluation Upon arrival unit was not functional Indoor system recieves calls for operation Indoor blower motor recieves both High voltage and low voltage calls Motor fails to operate at any capacity Reccomended Motor replacement Reccomended Service to IAQ for Duct inspection to ensure motor replacement would not fail at same capacity being system is 5 years old Scheduled Service to IAQ - Zak Tomorrow 11/14/25 7PM System left off at indoor unit so system cannot have any further issues
Came to job to quote adding lights on the front of house talk to customer and gave customer two different options to add sconces on house and also to add up lights on front of house customer was very interested in it and wants to get it done he said that he will probably call us this Monday because he's off the beginning of this week to get the work done
Today I completed record of replacing the value germicidal UV bulb and while here I swapped out there Aprilaire 310 filter for them didn't shut unit off didn't change any settings everything should be as it was when I arrived
Today I've cleared a drain and installed a new easy start device. After clearing the drain I tested it to insure the system is clear and not leaking. After install I checked inrush amps. We are down from 134 to 29 Job complete ✅ q
Heating tune up Filter fine Drains clear Delta fine Heat strips fine Biological growth in the supply plenum, blower wires, and underside of the coil not being treated to existing UV system Washed condenser coil Motors capacitors and refrigerant are fine Soft start kit recommended for maximum lifespan on the condenser Declined all today
Today we showed up for a membership heating tune-up checked everything indoor and outdoor ran the heat pump in heat mode achieved the hundred degree above ambient temperature on the suction line temperature probe as well as flushed the drain line with white vinegar wash the outdoor coils all mechanical components tested out within manufacturers specifications however we were unable to change the filter today because the replacement that the homeowner had was the wrong size and the only recommendations I have for them is to replace their UV bulb or upgrade to a better system and upgrade their attic insulation to bring it up to date with code requirements in order to achieve proper temperature in the back bedroom the homeowner has chose to go with UV bulb replacement of their value germicidal bulb this is something I do not have on hand with me today so we will be returning for recwork however we are going to wait for the homeowner to call us back to schedule the recwork because they are
On this job I looked at both heating and cooling. Heating works well. TD is 30. Cooling test in tolerance except for high inrush and a clogged drain line. TD is 20 I'm pausing the call for Tuesday so I can come clear the drain and install new easy start. Set for Tuesday 1st call
On this job I looked at both heating and cooling. Opening up the condensor panel I found an explosion of wires. I replaced everything effecting. Defrost board contactor cap. I added a easy start to help the system turn on easier.
On this job I installed new pressure switch and shorted the flue pipe 1 inch. System back online and cooling.
