Overall Experience
Quality
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Overall Experience
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Price
Convenience
89 degrees in my home. A/C not working. Part needed replaced in compressor. 3 hours after I called the problem was fixed!!!!!
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Very kind and helpful respectable respected my property and myself. I will always continue using Comfort. I give it a five star.
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Tyler was very respectful of my property and he was very kind to me and he helped me very much and I appreciated
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I wish it were cheaper, $99 diagnostics fee was unnecessary.
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Really nice gentlemen. Really nice. I appreciated their professionalism in patiently explaining and pointing out matters. Thank you, Ms. Patricia
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Overall Experience
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Overall Experience
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Mark is great. I enjoyed meeting him. He is a great asset to your company. Very nice and knowledgeable.
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Overall Experience
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Mike was super knowledgeable, friendly, and made me feel at ease about what I expected to be a huge problem that he made very manageable. Would definitely call him out without hesitation if we ever have another problem!
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Very informative and fixed my air condition reconnecting a loose wre
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Overall Experience
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Justin kept me informed of the findings concerning my air conditioner. He updated me on the progress of what was required to fix the issues. N
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Tech Cody arrived to customer's home and met the homeowner. The blower motor was behaving improperly on start up, the issue was intermittent while I was testing. I diagnosed the X-13 motor to be approaching failure and notified the customer of the issue. I also found the indoor coils to be very dirty and in need of cleaning. When I went outside I tested the compressor and it was operating within manufacturer range. When I tested the fan motor it was pulling 1.17 amps and the manufacturer specifications put the upper limit at 1.2 amps. The dual run capacitor was within tolerance and the primary electrical control was in good condition. I shared my findings with the homeowner and advised him to speak with a comfort advisor to get all his options on the table to make a complete informed decision. Appointment booked for tomorrow 9-12. System was cooling when I left.
Tech Cody arrived to customer's home and met the homeowners. I started the maintenance working on the upstairs unit. The evaporator coil was clean, the blower was clean, both plenums were clean, the drain line had a blockage, the temperature split was good, at the static pressures were good. I then headed outside to work on the condenser unit, the coil was dirty affecting my refrigerant readings, after washing the numbers improved to a tolerable level. The compressor and fan motor were operating within manufacturer range. The auxiliary motor starter and primary motor starter were both operating within tolerance. I then moved on to working on the packaged unit for the downstairs. The evaporator coil was clean, the blower was clean along with the plenums, the auxiliary motor starter was within tolerance, the primary electrical control was in good condition, the compressor and fan motor were operating within manufacturer range. The refrigerant charge was almost perfect, and I washed and w
Plumbing inspection. Recommend yard line replacement.
Upon arrival system was not running. After evaluation found 3 Amp fuse would continuously trip. Isolated issue to Condenser and found Primary electrical unit was causing 3 Amp fuse to trip. Replaced Primary electrical unit and system ran as should and is cooling
Arrived for service Eval Wet switch tripped Cleared drain and treated with white vinegar Refrigerant Motors and cap are fine System coming at exit
Install 42k downflow mobile home heat pump with standard filtration and code kit
Arrived at eval Customer stated coil was iced over Ran test and found out the system is low on refrigerant and the blower motor was bad Recommend refurbish vs replacement Comfort advisor appointment 07/16/24 4-6pm
The evap coil is way to old and falling about to repair plus it's aluminum. He wants to talk about replacing just the air handler this Monday 12 to 2pm
Tech Cody arrived to customer's home and met the homeowner. A vent in one of the rooms condensates mostly at night time. I took a look at the ductwork inthe attic and noticed that the boot attached to the vent was not completely wrapped in insulation and had condensate water on it. I shared my findings with the homeowner and recommended a duct repair. He could not do it this month but stated he would call us back during the first week of August when he can do the repair. MARK W requested that himself and I come back together in August to conduct the work.
System down upon arrival. Homeowner directed me to capacitor, 45/5 failure. Replaced, System is running. I offered to do a full inspection of the system but homeowners declined.
Tech Cody arrived to customer's home and met the homeowner. I started inside, filters were recently replaced, temperature split was 21 degrees, evaporator coil was dirty and in need of cleaning, blower fan was covered in a thick layer of dust and in need of cleaning, drain line draining. Outside the refrigerant levels were in a tolerable range, compressor and fan motor were operating within manufacturer range, capacitor was within tolerance, contactor in good condition, the disconnect plug was showing signs of damage and melting, recommend replacing. I washed and waxed the coil. The homeowner had to leave before my maintenance was done and asked me to send him the estimates for the cleaning of the indoor equipment. I was given permission to check out with his mother and have her sign.
I installed a new customer supplied fan but one of the lights does not work we determined this was a manufacturer error
On arrival compressor was not coming on. Replaced malfunctioning capicator and it ran with no issues. System producing 20 degree delta as I left.
