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Great customer service and a fair price. Very knowledgeable.
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Abel Sifuentes was an awesome tech. Polite, well informed, knowledgeable, efficient, and kind! Had our AC back up and running in under 30 min, we are so thankful to his expertise.
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Daniel did an amazing job and explained step-by-step the work to be done, verified we were comfortable with the work, and finished the work and under 45 minutes. Top-tier service!
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My sewer line needed replacement, and Wade and his team did an excellent job. Then, he went above and beyond to make certain my insurance covered it to a great degree! I’m so very happy for all he did! Good man!!!
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Mike Robles was a great tech! Efficient, kind, knowledgeable, respectful, and went above and beyond to help me find solutions for what we needed as well as letting us know prices upfront. I love the transparency and validation with this company.
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When I discovered a problem with my new water heater late evening, I called it in and got Beverly. She orchestrated things so Jerred came out that evening at 9:00, and the issue was resolved! Thanks for your hard work, Beverly! It meant a lot to me!
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Jerred came out in the late evening to fix a leak in my new water heater. He left my home at 9:30 facing a long drive home. This service is very much appreciated! Thank you, Jerred!
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Jerred is very knowledgeable and he was able to point me in the right direction.
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We’ve had Comfort Experts for 20 years and they are the best. Garrett is top notch. Appreciate their friendly, trusted customer service.
Response from Comfort Experts Inc.:
Thank you for the 5-star rating and the kind words about our heating repair service and Garrett! We're delighted we could get your heat pump back up and running quickly and efficiently. We appreciate your trust in us for all your furnace repair needs.
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Today we showed up for a complimentary plumbing estimate. Upon inspection the homeowner was having sewer gas seep out into garage and then through the whole house. The vent stack inside the garage had a custom plumbing repair done to it. The kitchen sink and washer drained into this vent stack and was not connected properly. Recommendation- replace 10ft of 4 inch vent pipe, and connect the kitchen with the proper fittings Thank you for choosing comfort experts!
Upon arrival for double tune upstairs system was not on at thermostat Homeowner asked me to adjust schedule on downstairs nest thermostat, adjustments completed. Replaced two 1" filters at both returns. I turned upstairs thermostat on cool and went into the attic Check components on downstairs system first, All electrical components working and unit had an 18 delta. Blower motor had slightly loose bearings. Switched to check upstairs furnace and immediately noticed supply air was hotter than return air and had a -2 delta That led me to ask homeowner if she noticed any issues with the upstairs system which she told me that when she turned it on last it was not dropping in temperature. I went outside to check condenser units.When I noticed upstairs condenser was not on at all. I checked disconnect and disconnect had power and in good condition That led me to check The contactor where I was receiving 240 V, and also 24 V from the thermostat. But even with the magnet pulled in I was not ge
Today we showed up for a plumbing estimate. Upon arrival master tub shower was leaking out of the faucet even when it was turned off. The cartridges seats and springs have just worn away, and need replacement. The handles set screw was so corroded inside we had to drill out set screw, and replace handle. Tested and everything works well.
Pricing on this estimate is to rebuild the the fill valve and flush valve on 2 toilets. On both toilets, the flush valve gasket is no longer sealing. Causing both toilets to continuously run. Comfort Experts will take apart the fill valves, and the flush valves on both toilets. We will then mount the new Kohler cylinder flush valve and the fill valve. Once both have mounted we will test each toilet to ensure there are no leaks and the toilets are functioning properly. Pricing on this estimate is to pull and reset 2 toilets. Both toilets rock and move while being used. Customer requested both be reset. Comfort Experts will pull both toilets from the toilet flange, we will then check the integrity of the existing flanges. We will then add a new wax ring and bolts to both toilets, then we will reset the toilets. Once the toilets have been reset we will test the toilets for leaks and proper functioning.
Found clogged drain cleared drain unit now working properly signed customer up on home protection plan one system collected by credit card
Today I've returned to install ecm blower motor. After install I tested the system to insure it's functionality. System is now back online and ready for cooling
Completed cooling tune up all electrical components good amp draws good cleaned condenser changed filter temperature split good Freon levels good set customer up on protection plan single system collected payment by credit card
ETU. Multiple minor issues. Outside GFCI not working. Checked power was good. Customer didn't want to replace at this time. GFCI protection needed on kitchen countertop. Recommended surge protection. All other outlets and lighting working well. No concerns.
Install 42k upflow 2 stage gas, high efficiency filtration, uv system, 2000 sq ft R19 insulation, wifi thermostat, attic ladder and attic tent
Today I'm ordering a new blower motor OEM. The control board has a fault code (1) indicating blower failure. I'm passing the call until parts arrive. I've shown her how to reset the system so she can have ac. As long as the blower motor doesn't complete fail she should have AC when she needs it mean time we wait on motor
Secured nest tstat to the wall and helped set up the nest app of the customers phone. This is a call back on lead installer.
During this visit I did a hard reset and got the system working again
Today we showed up for a complimentary plumbing inspection. It's a two bath mobile home, laundry room and kitchen. There are a few recommendations for the plumbing system, but other than that everything was working well and draining properly. Recommendations - install laboratory faucet, 6X shut off valves, and run T&#P outside the house. Thank you for choosing comfort experts!
Today I've returned to install the new warranty defort control board. Also noticed the upstairs is having trouble keeping up with temp. Set to 75 currently. I'm not sure what's happening system has a 10 ° subcool and 15 superheat. I have a feeling that upstairs is off most of time until they need to use it. Down stairs maintains a 73° temp. If they wish to maintain temp upstairs it's important to to leave the temp around 78 or 76. That way they system doesn't have such a big job to do when you get back home.
