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Mike Robles was a great tech! Efficient, kind, knowledgeable, respectful, and went above and beyond to help me find solutions for what we needed as well as letting us know prices upfront. I love the transparency and validation with this company.
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When I discovered a problem with my new water heater late evening, I called it in and got Beverly. She orchestrated things so Jerred came out that evening at 9:00, and the issue was resolved! Thanks for your hard work, Beverly! It meant a lot to me!
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Jerred came out in the late evening to fix a leak in my new water heater. He left my home at 9:30 facing a long drive home. This service is very much appreciated! Thank you, Jerred!
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Jerred is very knowledgeable and he was able to point me in the right direction.
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We’ve had Comfort Experts for 20 years and they are the best. Garrett is top notch. Appreciate their friendly, trusted customer service.
Response from Comfort Experts Inc.:
Thank you for the 5-star rating and the kind words about our heating repair service and Garrett! We're delighted we could get your heat pump back up and running quickly and efficiently. We appreciate your trust in us for all your furnace repair needs.
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Mike R was professional and friendly. He was very informative.
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Mike Robles was friendly, thorough, and professional while performing our fall checkup of our two Geothermal heating/cooling systems. I highly recommend Michael.
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Both Zak and his assistant did a great job. Explained the heating system and made recommendations
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Comfort has always been great and I appreciate their once a year tune up to get me ready for the next year!
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I think he was very informative, and very professional. Thank you .
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Install 30k heat pump horizontal keep current filtration includes code kit, new thermostat wire to outdoor, and return plenum
Performed plumbing tune up. All in working order at this time. Warranty will be up on water heater in november
Returned and installed uv system, collected cash. System cooling as I left.
Performed super tune up. No significant abnormalities noted during inspection. Apoke to owner about UV system for air quality purposes. Homeowner did not want one installed at the moment but was told it is an openinati.ate that they can be all to have done and installed at any point in time. Thankyou for choosing comfort experts.
On arrival system was running producing 6 degrees of cooling. System had refridgerant adjustment in December and it was lower than needed to cool. Moved it from a 0 subcool to a 6. System producing 20 degrees cooling when I left.
This test in tolerance on the cooling side. The system has a clean condensor coil with little hail damage. The filter is clean as well. It could benefit from an oem condensor fan motor. The current one is pretty discolored and wore out. I'm ordering oem condensor fan motor and I'm pausing the call until parts arrive
On this job neither system was working when I arrived. The core sensor tripped the amana system i suspect due to surge and Strom in the area. The Coleman system was flat on 410a. After conducting leak search i found the leak on the discharge line rubbing out against capillary tube. After making repair I did a long standing vacuum/pressure test to insure integrity of the seal. System is now back online with a subcool of 10°. I recommend easy starts for both systems. They have built in surge protection and can reduce inrush amps about 75% adding longevity to the system and eliminating most services calls in the first place.
Found unit flat of r22 freon Evap coil completey rusted out Set customer up with sales rep for today Unit is electric heat pump system Collected service fee
Installed flue pipe and corrected the wiring issue
No low voltage passing through the wire to the condenser Cannot access crawl space to fix existing wire Running new wire through the attic is possible Homeowner declined repair today cause she only wants Michael to come to her house
Pausing call, please call customer to do financing and schedule zak to install iaq and contactor. Customer did not want install done today and we are having issues with financing due to internet.
Arrived for service eval Dual run cap failed Replaced Blower cap further out of tolerance Declined today Hard start kit recommended due to compressor exceeding LRA declined System cooling with 20 degree delta at exit
Performed evaluation Upon arrival system was off Found bottom of fan blade snapping against wire making noise No major damage has been done to the wire and has been re positioned and has been secured with tie System functioning and left on cool at exit
Today we showed up for a warranty super tune-up on a nine year old heat pump checked everything indoor and outdoor and heat mode and in cool mode all electrical components tested out within manufacturers specifications we changed the filter and flushed the drain line with white vinegar washed the outdoor condensing coils and addressed the homeowners questions and concerns we discussed options for duct cleaning and upgrading the UV system however this is something the homeowner is going to have to wait on today he did decide to upgrade his membership to our new home and budget protection plan allowing him to utilize his free visit with that plan and gaining better coverage
No issues with system components High voltage power was lost at some point and the thermostat had reset Electrician scheduled for Thursday to check panel for issues related to high voltage dropping May be interested in upgrading to a 200 amp panel due to workshop in the back