Jake and Matt were quick to identify my situation and help me correct it. Sharp guys!
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Justin and Tyler did a superb job fine-tuning and performing maintenance on my air conditioner. They were courteous and polite, thorough and professional. They gave me a detailed assessment of their findings and highlighted potential problem areas that might cause problems sometime in the future, with pictures of everything to support what they found. I couldn’t have asked for better service and will surely use them again in the future.
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Jake was fine. I had the impression my work was scheduled to be done and it was really doing an estimate for work I’d given a complete description of. And the estimate was higher than expected. So I paid for a service trip to get an estimate and the appointment was delayed and ended up being during a time I said I wouldn’t be here.
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Mark quickly identified the source of our leak, reported it and explained what happened and what we can do to prevent it from happening again in the future.
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Tyler was exceptional, professional, and knowledgeable. He was able to assess the problem and fix it quickly. Overall, outstanding job!
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He was wonderful, very helpful. The truck did not have the correct switch and he is looking for one
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Tyler arrived promptly and evaluated my needed modification and proposed a smart solution in short order. Work to be done next week when parts arrive.
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Never fails…every service call finds hundreds/thousands of dollars of needed work.
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Gave customer multiple estimates for whole home softening and filter system customer is waiting on Don estimates before approval of work Don needs to get estimates sent over asap please ... customer will schedule work upon approval
Customer is gathering estimates at the moment he does not plan on doing work for a month or so left estimates for tankless install and gas line to tankless heater and stove
Center job for customer thinking Tyler put in the wrong plug for his generator and got here and customer was wanting to change out the plugs to different ones because it wasn't the right ones but ended up talking to customer about it and figured out a solution that would benefit both of us so we didn't have to replace and repair anything and he wasn't going to have to spend any more money but customer is happy and everything is good
Super tune up perfomed today on a 9 year old Coleman heat pump with air handler. All electrical connections are tight withno corrosion. X13 blower motor is acceptable. Blower wheel and evaporator have some biological growth starting to form. UV bulb has expired and is not working. UV bulb needs to be replaced. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Reversing valve and defrost control board are working as they should. Heat strips are pulling proper amperage. Outdoor unit was washed and waxed. 45/5 dual run capacitor was showing weak and was replaced under warranty on this visit.
Customers home is under construction no work close to being finished look at options for generator is not able to purchase at this time and cannot finance until the closing is finished with the house
Built and emailed estimate for string inverter replacement under manufacturer's warranty
Super tune up performed today on a Trane heat pump installed in 2019. All electrical connections are tight with no corrosion. Heat strips are pulling proper amperage. Blower wheel and evaporator coil are clean. Drains are clear of any blockages. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Outdoor unit was washed and waxed.
Upon arrival customer stated they had multiple companies out. First company replaced indoor TXV. Second company found system to be extremely low on refrigerant and gave price to replace system. During our evaluation found system to have 0 psi refrigerant. Found indoor coil rusted and multiple locations of oil spots. Coil has a refrigerant leak. Talked with customer about repair vs replacement. Customer is leaning towards replacement. Talked with customer about comfort Advisor Visit and set up comfort Advisor Visit for today as soon as possible. Comfort Advisor Visit set up for today confirmed by office.
Super tune up performed today. All electrical connections are tight with no corrosion. ECM blower motor is acceptable. Blower wheel has some slight build up starting to form. Evaporator coil is clean. Replaced UV bulb to help improve air quality in the home. Unit was slightly low on refrigerant. Performed leak search and was not able to find a leak. Added 24oz of r410a refrigerant. Compressor and condenser fan motor are acceptable. Outdoor unit wased and waxed. Compressor saver was replaced under warranty.
Upon arrival techs made sure heatstrips are functional and within manufacture range. Blower wheel and evaporator coil have heavy biological growth buildup. Dule run Capacitor was within manufacture range. Fan blades and motor were acceptable. Refrigerator levels were slightly off due to temperatures out side being cooler. Techs washed and cleaned condenser coils. Recommended level 2 duct cleaning Uv300 Install April air filter box at return for better filtration Compressor saver
Performed Tune up on east and west systems Checked all components and functions of the Airhandlers, found no issues at this time. All components and functionalities are within manufacture range. Checked all components and functions of the heatpumps, found no issues at this time. All components and functionalities are within manufacture range. Recommended surge protection
2018 Lennox Airhandler Checked and tightened all electrical connections Customer recently changed filters Drains were clear and draining at this time Heatstrips were not functional and found the low voltage was wired wrong Blower motor and wheel were heavily compacted with dust and dirt Evaporator coil is completely restricted with dust, dirt, biological growth and leaves from the fresh air intake Filter is at ceiling instead of the unit so unfiltered air from fresh air damper is causing coil to get caked in all kinds of restrictions 2018 Lennox Heatpump Checked and tightened all electrical connections Fan cap was weak and below manufacture rseange Primary electrical unit was acceptable Defrost board was acceptable Defrost is functional Refrigerant levels are off due to indoor restrictions of air Fan blades and motor were acceptable Condenser coils were heavily compacted Cleared debris from the bottom of the unit Washed condenser coils from the inside out Recommended
Came to job for electrical inspection and talk to customer about adding search protector but customer was not interested in it but house had you if I protection everywhere it was needed and talked to customer about also replacing a switch for a like but customer is two switches for the lights and doesn't want to do that at the moment but talk to her about it and she will reach out to us when she's wanting to do that
Camping for breaker issue and got here and lights and everything are working they just put up a light in the back and had it wired up wrong so moved one wire to another wire and everything is working
