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Jake was fine. I had the impression my work was scheduled to be done and it was really doing an estimate for work I’d given a complete description of. And the estimate was higher than expected. So I paid for a service trip to get an estimate and the appointment was delayed and ended up being during a time I said I wouldn’t be here.
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Mark quickly identified the source of our leak, reported it and explained what happened and what we can do to prevent it from happening again in the future.
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Tyler was exceptional, professional, and knowledgeable. He was able to assess the problem and fix it quickly. Overall, outstanding job!
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He was wonderful, very helpful. The truck did not have the correct switch and he is looking for one
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Tyler arrived promptly and evaluated my needed modification and proposed a smart solution in short order. Work to be done next week when parts arrive.
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Never fails…every service call finds hundreds/thousands of dollars of needed work.
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Mark did a great job of servicing the unit and found a stopped up condensate drain which he was able to clear without difficulty
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12/18/25 Alex D - Replaced electric heat kit and ran unit through multiple cycles of heating unit is now operational Left thermostat set to heat
12/16/25 Will need to come back tomorrow morning with a properly sized ladder mine was too big
Arrived to no heat pump not coming on. Found an "04" locked rotor code. Compressor saver had failed. Replaced compressor saver under warranty. Performed function check. System running normally at time of departure.
12/13/25 I want to come back on the 18th as the forecast says mostly sunny but if we can't do it before the 22nd we have to wait till January as he'll be out of town Need the test if solar is producing
Spoke with the husband he wants to hold off on changing out any of the breakers as they do all technically still function correctly it's just the fact that the compressor filter outside is tripping the 15 amp but they aren't looking to install a new circuit remedy that problem this time
Came to job for electrical rec work and installed generator plug customer is happy and explained everything to customer about generator plug
Found half of heater kit to be getting all necessary inputs but not functioning talked with Joe and we will be ordering a new kit to install upon return pausing job and holding for parts Customer will not be back in town until Friday
Came to customer's house to quote swapping out a fixtures and a swapping out a 12 ft ceiling fan for a customer supply chandelier All light fixtures are customer supplied talk to customer about the work it is a lot of work and would be able to come the next morning and do the work but customer said she was going to get a few other quotes before she decides to go with us call got miscommunicated somewhere and on the call it said it was a quote and that The job needed to be done in the next two weeks but it was a lot of work and was already late and would take all night so stated I could come in the morning
12/6/25 Will need to cut out bad spot in hot water line and fix and retest line Will need to return Monday. 12-8-25 Water leak under home
I have installed the customer supplied dimmer switch
I will return on Friday first call to install a customer supply dimmer
Will come back Saturday with a programmable switch for outside lights
12/3/25 She does need me to come back for installing a GFCI breaker customer supplied but doesn't have her work schedule so awaiting a phone call