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Hunter showed up when expected, returned calls as promised and was able to diagnose in an hour what a competitor couldn't in over a month of trying.
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Mark came out on a Sunday & found the problem quickly and had us up & running that night. Very informative and showed before and after pictures of the problem.
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The technician from Comfort Experts was a very pleasant experience today! He’s definitely a keeper…… was thorough and extremely knowledgeable! Thanks for sending him my way! I’m
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Hunter is very professional and thorough on explanations Will use again when needed
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Aaron M. was knowledgeable, personable, he explained what he was doing and why, he listened to my questions and answered them, he easily identified the issues and fixed them. All-in-all he was the perfect technician!
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Very nice and friendly person. He got right to work and got the job done.
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Very friendly and high-quality work I would definitely recommend!
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Mark and his team bared the cold wet rain and got our water back on in a fast and timely manner, very professional and friendly service!!
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On behalf of abel.sifuentes@acgenius.com.---Anthony was very courteous as well as professional and knowledgeable. He detailed the work being done and answered any/all questions and concerns.
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Justin came as a tech from Comfort Experts and left as a reminder that there are still competent, professional, caring people in our community that can be counted on to be fine representatives of our local businesses. He has five stars in my opinion and I highly recommend comfort Experts to take care of your HVAC needs before summer sets in!
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Wet switch was tripped, no moisture on floor or wet switch itself. Placed cardboard underneath to prevent nuisance trips. Refrigerant levels were acceptable at this time left with system cooling
Arrived to no cool. Discovered a failed 70/5 dual run capacitor. Replaced capacitor under warranty. Checked drains to find they are clear. UV bulb had expired. Replaced UV bulb. System running and cooling the home upon departure.
Installed a germicidal UV light on each air handler. Installed a drain. Switch on each air handler and installed a condensate drain pan treatment on each unit. Replaced the Nest thermostat with a Honeywell T4 thermostat. Performed function check. All systems are running and cooling the home.
Repaired outdoor receptacle. Replaced box and GFCI. Verified 120v on new outlet.
When I arrived the house was hot I checked the outdoor unit it had no low voltage. Checked found the indoor board flashing 3 flashes saying fault from r32 sensor removed coil door and checked for a refrigerant leak, found the sensor had some liquid in it unhooked board still flashing causing fan motor to stay. I need to order indoor board and sensor. To get Air Conditioner running for homowner I hooked up outdoor transformer to back feed power to thermostat and unhooked legacy clip inside AHU. Cycled on AC checked volts, amps, temperature splits, refrigerant pressures including superheat and subcool, cycled system off to verify it would shut off we will order the indoor AHU board and r32 sensor and come and repair after parts come in. Homeowner would like a call letting her know when it will be.
6/13/25 Upon arrival tech found that only the new motor was send not the module tech has talked to Rob and has it ordered
Cleared clog in p trap. Ran a gallon through with no issues left system in cool
Soft start kit installed. Inrush amperage from 172.2 down to 52.1. Kool Kap installed. Homeowners to download Easystart app by MicroAire. Icon looks like blue/red/white windings on a circuit chip.
Pricing on this estimate is to replace the angle stop on the guest bathroom toilet. The existing line burst, and the stop would not shut off. This stop needs to be replaced. Comfort Experts will shut water off to the residence, and then remove the existing stop. We will then install a new 1/4 angle stop in its place. Once installation is completed, we will test the repair for leaks and proper functioning.
Phone technicians arrival technician talk to homeowner installed new defrost control board technician let the unit run so it's like mission was confident it would not happen again unit is up and not cooling
Need to return first call Monday morning to install 2 UV lights, 2 drain safety switches, a thermostat and 2 drain pan treatments. Two system tune up performed this evening. Primary bedroom unit is a Goodman heat pump with air handler installed in 2015. All electrical connections are tight with no corrosion. Blower wheel and evaporator coil are clean. Refrigerant levels are in range. Compressor and condenser fan motor are acceptable. Outdoor unit was washed and waxed. Main system is a good an heat pump installed in 2019. All electrical connections are tight with no corrosion. All amp draws are within range. Evaporator coil is slightly dirty due to an improperly installed UV light that has eroded the paper air filter. Coil will be cleaned when technician returns on Monday morning. Compressor and condenser fan motor are acceptable. Outdoor unit was washed and waxed. Neither unit currently has a drain safety switch.
Customer has a soft spot in the floor and wanted to make sure it is not coming from the condensate line on the air conditioner. Technician crawled under the house and located the soft spot from the underside of the house. Spot is currently dry and the condensate line is not close to the spot. Looked for a leak and could not find any plumbing close to the area. Technician does not know what would have caused the spot spot in the floor.
Super tune up performed today on a one year old Ducane heat pump with air handler. All electrical connections are tight with no corrosion. Psc blower motor is acceptable. Blower wheel and evaporator coil are clean. Heat strips are pulling proper amperage. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Outdoor unit was washed and waxed. Suggest adding a compressor saver to the outdoor unit to help with the efficiency and the reliability of the system upon start up.
Performed inspection customer was not interested in anything or plumbing inspection
Unstop kitchen sink drain ran water to ensure stoppage is clear job complete