Justin and Tyler did a superb job fine-tuning and performing maintenance on my air conditioner. They were courteous and polite, thorough and professional. They gave me a detailed assessment of their findings and highlighted potential problem areas that might cause problems sometime in the future, with pictures of everything to support what they found. I couldn’t have asked for better service and will surely use them again in the future.
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Jake was fine. I had the impression my work was scheduled to be done and it was really doing an estimate for work I’d given a complete description of. And the estimate was higher than expected. So I paid for a service trip to get an estimate and the appointment was delayed and ended up being during a time I said I wouldn’t be here.
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Mark quickly identified the source of our leak, reported it and explained what happened and what we can do to prevent it from happening again in the future.
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Tyler was exceptional, professional, and knowledgeable. He was able to assess the problem and fix it quickly. Overall, outstanding job!
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He was wonderful, very helpful. The truck did not have the correct switch and he is looking for one
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Tyler arrived promptly and evaluated my needed modification and proposed a smart solution in short order. Work to be done next week when parts arrive.
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Never fails…every service call finds hundreds/thousands of dollars of needed work.
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Performed Tune up checked all components of the Airhandler all connections were tight blower wheel and coil were acceptable. Filter is in need of changing immediately. Airhandler cabin has biological growth build up Checked all components of the heatpump. All components and functions are working properly and within Manufactured range. Recommended compressor saver and UV system
12/29/25 Sewer is running on the ground outside of back fence. Septic tank is in this area but line is not hook up to it. Need to come back out tomorrow during daylight and figure prices for what needs to be done. Come back 12/31. Wade and Mark 12/31/25 We looked at sewer and septic but could not talk to customer as he has the flu. Me and Mark W. Will need to come back out next week when customer is well and discuss options
2011 Goodman Airhandler Checked and tightened all electrical connections Drain was clear and draining at this time Changed customer provided filter Heat strips were functional and within manufacture range Blower cap was within manufacture range Blower Motor and wheel have heavy dust and dirt build up Evaporator coil has heavy dust, dirt and smoke build up 2011 Goodman Heatpump Checked and tightened all electrical connections Dual run cap was within manufacture range Compressor saver is functional Primary electrical unit was acceptable Defrost board has burn marks Defrost is functional Refrigerant levels were acceptable at this time Fan motor bearings are wearing down and are slightly audible when running Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from the inside out Recommended level 2 duct cleaning, UV 300, condenser fan motor And replacement of defrost board
2011 American Standard Airhandler Checked and tightened all electrical connections Heatstrips were functional and within manufacture range Drain was clear and draining at this time Customer recently changed filters Blower Motor and wheel has slight dust and dirt build Evaporator coil has slight biological growth Airhandler cabin has heavy biological growth build up 2019 American Standard Heatpump Checked and tightened all electrical connections Dual run capacitor was weak and out of manufacture range Primary electrical unit was acceptable Defrost board was acceptable Defrost is functional Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable at this time Cleared debris from the bottom of the unit Washed condenser coils from the inside out Recommended UV system for biological growth and clean air, dual run cap and compressor saver
I have grounded the boxes and made them safe I did suggest possibly taking out the conduit in between boxes that are fully under the house but they're going to hold off on that right now
System locked out on 04 code again. Checked cap, compressor saver and electrical connections. Found compressor saver had failed, replaced compressor saver run cap and also removed transformer from Heatpump. Reset system and checked refrigerant levels and subcool was within range. Found no other issues at this time but if it happens again the compressor or primary electrical board will have have to be changed. Left with system in cool NO SERVICE FEE
Performed Tune up on system. All components and functions of the Airhandler and Heatpump were acceptable and within manufacture range. Found no issues with Airhandler and cleared all debris from the bottom of the heatpump and washed coil from the inside out No recommendations at this time
Performed Tune up, checked all components and functionalities of the Airhandler. All components and functions of the Airhandler were acceptable and within manufacture range. UV system is functional but lamp was out and is passed replacement date. Checked all components and functionalities of the Heatpump. All components and functions of the heatpump were acceptable and within manufacture range. Washed condenser coils and removed all debris from the bottom of the unit Recommended UV lamp replacement and clear and treat drain
2020 Trane Airhandler Checked and tightened all electrical connections Heatstrips were functional and within manufacture range Drain has slight build up is trap System has a wet switch in emergency pan, need float switch in primary line Blower Motor and wheel were acceptable Evaporator coil was acceptable 2020 Trane Heatpump Checked and tightened all electrical connections Dual run cap was within manufacture range Primary electrical unit was acceptable Defrost board was acceptable Defrost is functional Compressor is over the manufacture LRA rating Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from the inside out
12/18/25 Alex D - Replaced electric heat kit and ran unit through multiple cycles of heating unit is now operational Left thermostat set to heat
12/16/25 Will need to come back tomorrow morning with a properly sized ladder mine was too big
Arrived to no heat pump not coming on. Found an "04" locked rotor code. Compressor saver had failed. Replaced compressor saver under warranty. Performed function check. System running normally at time of departure.
12/13/25 I want to come back on the 18th as the forecast says mostly sunny but if we can't do it before the 22nd we have to wait till January as he'll be out of town Need the test if solar is producing
