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Calm and assured, that's how I'll describe Tyler today. He did get the electrical problem that we've been having to reproduce itself because he knew where to poke & prod. It's the preferred ethodical process common to his industry. Thanks again to COMFORT coming to our rescue.
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Called in and made the appointment and didn't have to wait long. Very courteous with a smile and got the work done in no time and done a great job!
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Called in Sunday evening with an issue. Received a call back first thing Monday morning & a service technician was sent out later on Monday. Mark assessed the situation & got right to work correcting it.
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Justin arrived on time. He was polite and respectful. Before I approved anything, he explained everything that he found and the possible solutions, including pricing. After he finished the repairs, he showed me how to do preventative maintenance myself. I appreciated his professional manner.
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Above excellent service, our technician was very personable, worked over the top to find our problem in horrible attic heat. I definitely recommend Comfort Experts, Inc.
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Hunter showed up when expected, returned calls as promised and was able to diagnose in an hour what a competitor couldn't in over a month of trying.
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Mark came out on a Sunday & found the problem quickly and had us up & running that night. Very informative and showed before and after pictures of the problem.
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The technician from Comfort Experts was a very pleasant experience today! He’s definitely a keeper…… was thorough and extremely knowledgeable! Thanks for sending him my way! I’m
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Hunter is very professional and thorough on explanations Will use again when needed
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Aaron M. was knowledgeable, personable, he explained what he was doing and why, he listened to my questions and answered them, he easily identified the issues and fixed them. All-in-all he was the perfect technician!
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Very nice and friendly person. He got right to work and got the job done.
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Very friendly and high-quality work I would definitely recommend!
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Arrived to no cool. Customer states that the unit will run and cool for a very short time before freezing up. Upon assessment the technician found that the sub cooling is very low and the superheat is very high. This is an indication of low refrigerant charge. Performed a leak search and found multiple leaks in the evaporator coil. System is not under warranty. Comfort advisor is scheduled to meet with the customer this evening after 6pm.
Quoted a level 1 36k straight cool closet down flow for $10,340 Quoted system plus new duct system for $16,440
Arrived to a blockage in the primary drain. Cleared drain and added a condensate drain pan treatment. Poured a gallon of water down the drain to ensure it was clear. Performed a function check n system operating properly at time of departure.
2011 5t gas furnace upflow closet. Expired manufacturer warranty. Indoor unit: Filter replaced - 5". Drain clear. Blower - motor has visible oil streaks. Evidence of history of replacement. Heatexchanger - rust found in the bend, may crack next heating season. Evaporator coil - oil streaks present, rust present, dirty intake. A courtesy leak detection discovered refrigerant molecules entering into breathable air. Supply plenum - biological growth present. TESP - manufacturer specifications indicate .15inWC and the tested total External Static Pressure is 0.62 which indicates undersized duct system. Condenser unit: not serviced for 3y per homeowner. Washed airflow restricted coil to allow proper heat rejection. Condenser fan capacitor below manufacturer tolerance - failing. Compressor inrush amperage exceeds manufacturer specifications - irreversible damage. History of capacitor replacements. Refrigerant charge - all data revealed high superheat and low subcool which indicates low cha
Customer is unsure of which way they’re gonna go he needs to talk it over with his wife before making a decision wants me to follow up on Monday
Arrived to no cool. Failed 45/5 dual run capacitor was the cause of the failure. Replaced capacitor under P&L warranty. Performed function check. System running normally upon departure.
Quoted a level 2 18k single head mini split with wiring and a 100 amp sub panel and 336 square feet of R-22 insulation $8,472
2020 Carrier Airhandler Checked and tightened all electrical connections Changed customer provided filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable Uv system is functional 2020 Carrier Heatpump Checked and tightened all electrical connections Dual run capacitor was weak Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from bottom of the unit Washed condenser coils from inside out Waxed top of the unit Recommended replacement of auxiliary motor starter and adding compressor saver. Customer agrees and installed both components
Filter drier has restriction. Removed filter drier from the line and installed new. Pressure tested and pulled vacuum, checked charge and left with system cooling
Arrived onsite performed plumbing inspection made a recommendation for customer.
Found filter dryer clogged up need to replaced. Has a 17 degree difference in the dryer
I have completed the electrical inspection the panel looks great, its not the original anymore as that was a federal Pacific but it looks great now, he was having trouble with an a outlet on his dock but the breaker was just tripped
Found compressor on thermal over load located leak above the accumulator. Customer wants to fix it him self. Recommended new system with warranty he is gonna spray foam the attic this upcoming fall and will probably replace unit after that so it is sizes correctly. System is a R-22 system and customer will fix himself.
Apoun arrival informed customer that drain treatment is working and she's seeing the build up in the lines and pan breaking apart and draining out.