Overall Experience
Quality
Price
Convenience
Response from Comfort Experts Inc.:
Thanks for the glowing review!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Fire and co2 alarm went off as soon as son walked out the shower. The unit was running on cooling. He pressed the button causing the alarms to do the reset and test causing it to say " fire and carbon monoxide." I explained to them how the units work and that the unit is not producing carbon monoxide on cooling and can only produce it when on heating. I showed them 3 times when they press the button it's going to test and alarm them. I also checked the pvc flue pipe just for good measures because when I first did install the customer complained about head aches and I found out that the flue pipe wasn't even connected to the pipe in the attic and I had to redo it. I re asured him that the pipe was connected and sealed and that the unit is not producing any carbon monoxide in cooling.
Arrived to no heat and no hot water. Discovered that the breaker to the outdoor unit was switched to off. Put breaker back to the on position and reset the furnace. System turned on in heat. Found that the pilot light had gone out on the water heater. Relit pilot light and turned water temp up to normal range. Customer said the install crew may have shut off the gas while changing the furnace. 45 callback on install.
Install 36k upflow gas use current filtration, includes duct cleaning, slab, disconnect, code kit, closet platform, programmable thermostat
This system is from 1993 it's completely caked with drity and dust and large amounts of biogrowth. This system still heats the house but air flow is poor due to build up. I recommend system replacement.
Gave the customer an estimate that includes 3 separate plugs on the outside of his house up to 30 feet said he needes some time to think about it
System is operating efficiently Drain system is ran incorrect priced repair cust will follow up
Amp draws acceptable Refrigerant acceptable Coils clean Insulation acceptable Duct work acceptable
dug up trench to assess water leak in front yard. From water main in front yard to end of the trench I dug the main water line needs to be replaced. Currently the line is poly and we will run pex to fix area(20ft) Mark W will finish up the trenching tomorrow on Wednesday and repair said section. email invoice too Ronald.macomber@att.net
Arrived at location and spoke with home owner. Inspected indoor unit. Electrical connections tight. Blower wheel clean. Temperature delta within acceptable range. Coil clean and in good condition. Drain clear with safety switch in place. Filter changed. Inspected outdoor unit. Electrical connections tight. Fan and compressor amp draw good. Refrigerant charge good. Capacitor in spec. Coil clean and in good condition. Recommended drain pan treatment strip for prevention of dain clogging. Also recommended either unit or home panel surge protection device to protect sensitive electronics.
GFCI PLUG and add plug outside under panel customer does not have to be home for me to return on Tuesday 25th first or second call
Install 24k straight electric horizontal System serves downstairs
