Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Always wonderful. KInd, knowledgeable , clean, efficient and reliable. Highly recommend
Overall Experience
Quality
Price
Convenience
Overall Experience
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Convenience
Tyler was a very knowledgeable and friendly service technician. We always have a pleasant experience when ever we call Comfort Experts!
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Quality
Price
Convenience
Brady was a very nice man and got his work done quickly, even though it was nearly 7 at night. Great job
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived onsite wrote estimate for customer to install new water filtration system on home. Customer has to talk to father about system will follow up with her in a couple days..
Tech found all electrical connections tight and have no corrosion at this point in time system has a great delta coil is starting to get dirty at this time compressor saver is still working up to techs standards super heat is on target there seems to be no issues with the system at this time tech is having a plumber come out Tuesday due to rotten egg smells
Performed stu. Recommended Comfort Advisor due to the age of the system and multiple issues, customer declined all recommendations and comfort Advisor
Found ants in contactor burned up. Replaced with premium contactor.
2/12/25 Need to return tomorrow during the day to further troubleshoot the heat pump. Arrived to no heat. Found that the propane tank fueling the propane furnace was empty. Customer called and has the tank filled while the technician was there. The heat pump was going out on high pressure because it was trying to go into defrost mode and auxiliary heat was not turning on due to lack of propane. Technician was able to get the propane furnace to run and tried to check the heat pump as well. Heat pump was running while the auxiliary heat was also running. Need to return tomorrow during the day to further troubleshoot this issue. System is running on propane heat and heating the home upon departure. Faulty thermostat was the cause of the issues. Replaced the thermostat under P&L warranty. Performed function check in heating, emergency heating and cooling. System running and heating the home upon departure.
Arrived to no heat. Outdoor condenser was not coming on due to a compromised primary electrical control. Ants had caused primary electrical control to fail. Replaced primary electrical control and performed function check. System running normally upon departure.
Came to house for half of house not working and quoted to fix it
Upon technicians arrival, tech talk to homeowner technician started inside where float switch was upside down and going off technician checked the drain drain was clear and was not clogged technician cleared wet, switch and van came on technician found W was not connected on the thermostat. Technician then connect to W on thermostat and the unit kicked on immediately working properly
Repaired water line at broken burried frost free hydrant. In cow field.
Upon arrival tech was shown to the condenser and furnace tech started at the furnace. It was blowing hot air. Tech went to the condenser. Tech turned off the condenser and turned it back on. When to condenser started back up the h heard clicking coming from the reversing valve tech checked the reversing able and found it was good when tech put the wire back on tech found that the wiring was lose that wasn’t allowing it to work properly. When tech put everything back together tech had checked inside the sc and sh where good and the vents where blowing 56 degrees. Customer wants to call the office and talk about the estimate and service fee and price of fix. Tech talked to supervisor to see if unit was under p&l the only thing that is owed is the service fee of 79.20. Tech had to leave to get service to make phone call to supervisor. Once tech got back to talk to owner the gate code wasn’t working.
Upon arrival, tech met up with homeowner and discussed about everything that tech would be looking for. Tech got in the attic and looked at return and supply Plenum. Tech went inside the house and looked at all the supply and return vents. Tech suggested level two duck cleaning due to hide dust.
Repaired 1" pvc line in field to horse bin Repaired 1/1/4 pvc line to horse bin near home
Tech Cody arrived to customer's home and met the homeowner. When I arrived the unit was cooling, the customer wanted an estimate for replacing the condenser casing after a tree branch fell on it. While I was inspecting the unit, the compressor went into thermal overload. I cooled it off and the system turned back, I did testing to find what caused the compressor to go into thermal overload but was unable to find a definitive cause. I did notice that the system has a TXV but no hard start kit installed which could be a contributing factor. System operated with no issue for 40 minutes after turning back on and was cooling the home. Estimate for replacing the condenser fan casing: $1000
Install 9k heat pump mini split for shed and adding 3 plugs to shed
