Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Brock was very thorough. He did things I had never seen any of the others do, and he explained everything he did to me.
Overall Experience
Quality
Price
Convenience
This is the second time we’ve had the pleasure to have Tyler and I’m pleased to said he was polite and professional each time.
Overall Experience
Quality
Price
Convenience
Each one of the Comfort Experts reps were knowledgeable and courteous. We have used their services for years.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Aaron was very professional and knowledgeable. I will definitely call Comfort Experts with any future needs for service. I will also recommend Comfort Experts to my family and friends if they have any AC problems.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived for CTU #IAQ fingers OK Drains clear Blower and coil very dusty and has biological growth Cleaning and UV system recommended Washed Condenser coil Hard start kit recommended Capacitor, motors, and refrigerant is fine
Install 2k heat pump upflow use current filtration includes slab, disconnect, whip, programmable thermostat
For this cooling tune up I inspected the air handler and condenser. A components were measuring with a manufacturer specs and running well. With this being a new customer I did recommend the home and bunch of protection plan and they said they would reach out if they decide to buy into it, additionally I recommended a UV light to the amount of biogrowth in the plenums and on the coil. Lastly I also recommended a foot switch or some sort of water safety to be installed to prevent flooding out the ceiling.
Arrived for STU Filter fine, Drains clear, Condenser cleaned Functional components all within tolerance Customer declined compressor saver, hard start, insulation And UV system
Arrived for STU All components were functioning Recommended New indoor coil, primary circuit board, outdoor fan motor, surge protection, Compressor saver, line set cover, and membership upgrade. Customer denied everything and will wait for system to go down before doing anything.
For this super tune-up I inspected the air handler and condenser, all equipment was measuring within manufacturer specs. Due to the placement of the blower motor capacitor I could not reach and test it without removing the drain line. I washed the condenser and rewired everything accordingly. I strongly recommend a blower clean and coil clean due to the amount of dust and dirt buildup on the blower wheel. Additionally I recommend surge protection and compressor saver with the age of the system. The capacitor is OEM and hasn't been replaced since being installed on the home.
The hot gas discharge temp sensor is failing need to order new one. Pausing this call service fee will be taken upon completions.
Tech arrived at a service call 45. Upon arrival, the customer mentioned rattling noises. The door panel was loose. This panel was readjust and the noise reduced. The customer was content with this situation. The customer was given replacement information and will readdress this in the coming weeks when it gets hotter out. He would like a call back mid April or early May. The tech will follow up at that time.
Opening up their main panel is is on the older side main wires are aluminum with 100 amp breaker and their meter has a disconnect of 125 as well as the can is very old it's beat up it's out of date I have talked to them about possibly replacing the can but this might also include replacing the main panel as well as the weather head by
Plumbing Eval Dig up water line in area where hose bibb is located and bring up line and install a new hose bibb for tha backyard area.
Was not able to complete full tune do to condenser not running. Found disconnect was shut off, voltage wire was completely disconnected where it comes from house dual run capacitor was weak and was not able to get a reading on herm side, indoor coil was impacted with dust dirt and biological growth, blower wheel was heavily impacted by dust dirt and biological growth. Customer stated recently moved in last homeowner never used ac system. Also stated he had an inspection on the house done and was talked everything worked as should. Left disconnect off at condenser
