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Nathaniel was a great electrician. He solved our problem and answered our questions. He even swept up a small mess that he didn't make. Just great customer care as always. also I would like to promote Hobsons membership plan it made this visit free. Thanks for convincing me to join last year.
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Our A/C broke down and we immediately called for service. We were given a same day appointment, on a Saturday, and within two hours the technician arrived and the system was repaired. We were advised when the technician was on his way and his arrival was as stated. He was courteous, knowledgeable and professional. You could not ask for this situation to go any better.
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When tech left it started getting warm in here I set air at 70 but it just got warmer right now it is 79 degrees in here.
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Was very respectful of property. Knew when he was going to arrive.
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I like the service, the detailed pictures of my system tune up, and this is the 2nd year Garrett has been our tech. Companies that retain employees usually have happy employees which leads to better service. Not to mention Garrett is friendly and doesn't try to push sales on you.
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Garrett Y , excellent service , very knowledgeable, we were very comfortable with him and made us feel confident that we were getting our furnace checked out correctly and throughly,
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Colby checked everything out and confirmed system was in good condition. He was courteous and cleaned everything up before he left. We will always request him as our service tech.
Response from Comfort Experts Inc.:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Absolutely wonderful service. I am so glad we found Comfort Experts. Would highly recommend.
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He was very sweet ,accurate, n explanatory. Told me the exact part I needed for my heater. I'm quite happy with the services I had with this company.
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Michael was very professional and explained my choices in a way that I could understand.
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We talked for some time , getting answers from Mike , seem to be very knowledgeable
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He was friendly , polite , We are not happy that we have to wait around all day ! We are always the LAST one of the day , I do not understand why you can not give a morning or afternoon ! That needs to change , we have other service contractor that come and they give us a morning or afternoon appt time ! We have things delivered and they can give us a morning or afternoon appointment time !
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Showed up to provide an estimate to run plumbing to a new building on their property however they are looking for a rather extensive project and are not exactly sure what they want yet I discussed a couple of options and advise them to get a plan together so that we can provide a proper estimate
This system had tripnlock because of weak cap
On this job I looked at both system heating and cooling.the system does test in tolerance as far as functionality. One system is r22. And could use an easy start to help improve its longevity since that's what the home owner is after. TD is 20 Super heat 16 Subcool 12 Home owner left me her with her 95 year old mother.
Showed up for a free membership Plumbing evaluation hose boot outside had a crack and was leaking homeowner opted to replace this today went back with the same 4-in frost-free Arrowhead hose bib everything is fine thank you for choosing comfort experts!
Rec work for board replacement Replaced board and run tested in heating and cooling successfully Refrigerant ok but filter is nearing requiring replacement
Service eval Failed condenser control board is running the compressor with no Y call present No updates or error codes present in cool cloud Ordering new control board
On this job I looked at heating and cooling sides of the system. I'm happy to report that both test in tolerance. Heating 100° above ambient Subcool 9 Super heat 15 System has biogrowth and high in rush. Could use uv system and easy start
Her compliant was a loud noise coming from air handler. After taking blower apart I see no issues blow wheel is not loose and motor has no burn marks.
Come to job for electrical inspection and ended up replacing two fixtures with customer supply fixtures
Today returned to clean condensor. Freon level are good 14 super heat. Cap is in tolerance. System is back online and ready for cooling.
Today I looked at both heating and cooling. I'm happy to report the system test in tolerance. Turning on em heat did set off the smoke alarms. The is because the strips had dust on them. This happens and is normal.
IAQ estimate Installed IAQ200 and resealed system Cooling at exit
Service evaluation Failed dual run capacitor Replaced under warranties Motors and refrigerant are fine Biological growth present in the air handler declined air quality improvements
