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If we could give him 10 stars, we would!!! The best service we ever had from a tech!! He gave us lots of information and answered questions no problem! Wish we could have him every time we have to call! Colby is definitely an asset to Comfort Experts!!
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Like every tech that comes from Hobson, Craig was knowledgeable, friendly and very helpful
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Always top notch service. Friendly and knowledgeable techs that go the extra mile. Highly recommended. Blake was very thorough.
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Ryan was very helpful and explained everything.
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very good company. Every tech that comes to our house is top quality, friendly, helpful
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Dennis was fun, as well as expert. Found the problem in less than a minute and showed me what to do if it happens again. Terrific service.
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Toilets acceptable, Drains acceptable During Inspection i found water shut off on water heater is not working Cust wants to hold off on repairs until water heater needs to be changed out Main drain is drain perfectly
Need to build estimate for new gas line underneath home 25' all new Will follow up when estimate is complete Need to follow up on having CA come out and price new system
10/28/23 Installed both UV Systems and cleaned off biological growth. One Ballast was faulty, and will need to return on Monday to Exchange for good Ballast. Found no other issues at this time.
Quoted customer on installing uv systems and duct cleanings for both units. Customer doesn't not want duct cleaning now, but does want two IAQ200 uv systems installed in both units. Will pay on install.
Upon arrival system was in working condition. Looking at the package unit , all electrical connections and components are good. Capacitor within tolerance. Blower and coil are clean. Filter was changed. Cleaned condenser coil inside out. Left system in working condition. Thank you for choosing comfort experts.
Tyler L has gotten information for electrical estimate will have to converse with either Brian or mark on exact pricing and will contact him on Wednesday the 7th next week
Reseal toilet and run snake and camera in main yard. Found tree roots and busted pipe will be coming back on. September September 8th to do yard line repair.
Upon arrival system was in working condition. All electrical connections and components are good. Blower is a little dirty , blower capacitor is out of tolerance. Coil is clean. Couldn't check drain line as it has no air hole, recommended a pan strip to avoid back up. Filter was changed. Looking at the outdoor unit all electrical connections and components are good. Capacitor is within tolerance. Refrigerant levels are good. Amp draws are good. Could benefit from compressor saver. Client scheduled for Monday to get that capacitor, pan strip and compressor saver. Left system in working condition. Thank you for choosing comfort experts.
Upon arrival the outside unit's fan was running but the compressor was not. After inspecting both the indoor and outdoor unit, I recommended a drain line clean to clear debris and prevent the drain line from overflowing, a coil clean to remove dust and increase efficiency, a blower capicator to replace the existing one that was out of tolerance (9.17 out of 10 with a 5% tolerance), a dual run capicator to replace the completely open dual run capicator on the outside unit (0 out of 35) and a compressor saver kit to replace the existing one with a cracked start capicator seal), and a copper membership. The customer accepted all recommendations. The copper membership requires a 20 dollar a month payment in return for 20% off the total price today, a free plumbing and electrical inspection every year, and a super tuneup on your HVAC system yearly. You must maintain this membership for 1 year or pay back the 20% discount provided today. Additionally, as long as you maintain this membe
When I arrived both units were running. The indoor unit was mostly clean, I recommended a drain pan strip because the drain was working but there was a small amount of water sitting in the primary drain pan. The outside unit tested within the acceptable range on all applicable tests. As I left both the indoor and outdoor units were running and cooling as intended. Thanks for choosing comfort experts and have a great day!
Went to home for duct cleaning estimate, customer is concerned about critters entering system, recommended iaq upgrades to sterilize germs and dissuade any insects/rodents. Recommended duct clean level one with free blower clean if duct clean is purchased. Unit is operational, system is running fine.
Came to system down. Diagnosed thermostat and furnace blower motor are faulty. Drain repair has to be done as well. Customer will be called Monday to talk about pricing for motor. System left down
Tech arrived for a parts and labor warranty cooling tune-up. The system is a Goodman package unit. The capacitor was within specs. The contactor was in working condition. The coils were hosed off to assist with air flow. The filter was dirty and replaced. The drain was clogged. The drain was easily cleared with a hose. Bleach was poured down the drain system. There was growth present in the blower area. The customer was informed of different Indoor Air Quality packages. The customer was also informed that the UVC systems can be financed. The customer was informed of the benefits behind having an Energy Audit performed on the home and that we provide #Solar services. The customer would like to be called on Thursday to give a date and time for the meeting. The system was functioning upon departure.
Coming on site unit wasn't cooling. Lots repairs have been delt with on this system, out of code(red tagged unit) left option sheet in the email and talked with homeowner on options. Relay is burnt, compressor wire is chewed up, tstat wire is completely exposed outside, disconnect is wood spiked outside in the wall, lots of growth in the system but very rusted out coil, contactor is burnt and almost pit. Customer wants to take to the boss about making proper decision on moving forward with options. Customer is selling home. Warning might not be able to find some parts for this unit(out of date maker)