Michael is VERY thorough and competent. Not only fixed the problem but diagnosed other areas that would soon be problems and addressed them. Good recommendations and foresight
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It was great having Garrett as our technician today. He was friendly and knowledgeable.
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If we could give him 10 stars, we would!!! The best service we ever had from a tech!! He gave us lots of information and answered questions no problem! Wish we could have him every time we have to call! Colby is definitely an asset to Comfort Experts!!
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Like every tech that comes from Hobson, Craig was knowledgeable, friendly and very helpful
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Always top notch service. Friendly and knowledgeable techs that go the extra mile. Highly recommended. Blake was very thorough.
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Ryan was very helpful and explained everything.
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very good company. Every tech that comes to our house is top quality, friendly, helpful
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Dennis was fun, as well as expert. Found the problem in less than a minute and showed me what to do if it happens again. Terrific service.
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Arrived for recommended work Added additional breaker to panel and performed repair for wires to breaker Recommended Micro soft start kit - To be ordered Holding for parts added System operational
Today I performed a super tune-up on a 5-year-old heat pump unit checked everything indoor and out flushed the drain line with bleach and water washed the outdoor condensing coils changed and dated the filter inside I found slight separation beginning on the plenums to the unit needing a minor reseal there was also a good amount of organic growth inside of the unit solution would be an indoor air quality germicidal system outside the only issue I found was the compressor is over amping upon startup manufacturer specs for lra is 75 current amp draw is 94 discussed all options with the homeowner for indoor air quality duct cleaning compressor saver kit and reseal of the plenums unfortunately we were not able to take care of any of these repairs today homeowner is about to have surgery tomorrow and we'll have to call us back in January and March I have separated a couple of estimates for the homeowners interest for these two time periods the homeowner is also looking to get a quote for fr
Came to job for electrical inspection and everything was fine with house but surge was doubled up with the ac breaker and just quoted to move it to its own breaker
Arrived for evaluation At arrival system was down Transformer failed to send 24 - replaced transformer and added 3AMP fuse System tested with fuse reset and found primary electrical control unit measured at .2 - replaced the electrical unit for heat strips Second primary electrical control unit for heat strips replaced to high possible failure Stripped and installed new connection points due to original breaking when adjusting tightenes Original filter had not been replaced since last visit - current filter replaced on this visit Reccomended compressor saver kit Reccomended soft start kit Reccomended whole home surge protection Electrical service scheduled for electrical panel inspection and home electrical inspection on 12/16/24 9am-5pm System left on 70 heat at exit
For this super tune-up I inspected the air handler and condenser. Heating and cooling was where it should be and the system was functioning well. I recommend getting a duct cleaning and adding a UV Sanitation light to the supply plenum to purify the air before it enters the home, and get rid of the construction dust inside the plenums and ducts. The dual run capacitor on the condenser was out of tolerance by 10% so I recommend replacing that as well as adding a hard start kit to keep inrush amps draw low. Customer will discuss repairs with his wife and get back to us when they are ready.
For this super tune-up I inspected the air handler and condenser. For the most part all equipment was measuring within manufacturer specs and running well. I recommend adding insulation to the customer's attic as what they have right now is only about 8 inches thick and their energy bill is somewhat high and decompressed installation could be contributing to that higher bill. I also recommend replacing the defrost control board as it is burnt up and May fail during the winter. Lastly I recommended to the customer getting a duct cleaning as he stated he has not gotten one since they've lived in the house, since 2005.
Cameo customer for membership tune up and quoted for adding a surge protector
Arrived for super tune up Washed condensor and tightened connections Delta 17 Homeowner will order new filter - provided was not April air Misaligned bracket connections/magnetic attachment All cooling components and heating are in tolerance Reccomended compressor saver kit Reccomended UV Germacide bulb System left on cool at exit
Package unit wasn’t turning on compressor and condenser fan contactor was buzzing and no voltage coming through contactor replaced contactor
For the evaluation I showed up to the customer's home and they stated their unit was not cooling. When I turn the system on it was blowing out at 91° and the condenser was not running. When I opened up the condenser panel the contactor was sucked in however the compressor nor fan was running. The capacitor was good however I had no voltage coming into the unit or out of the disconnect. The disconnect was one of the old ones that used two copper fuses and one of those fuses was blown. I recommended to the customer replacing their old disconnect with a more modern breaker, and they elected to let me install one. When I installed it and turned power back on everything fired up and was running just fine.
Arrived to blockage in primary drain. Performed general function check of the system. No drain switch has been installed and heat pump has a weak auxiliary motor start. When that auxiliary motor start fails the system won’t turn on or cool the home. Customer only wanted to clear the drain at this time. All other repairs were refused. Service fee waived with repairs.
Arrived for CTU All components were working Recommend IAQ 200, 1000, duct cleaning, dual cap, compressor saver, and membership The outdoor cap was out of tolerance Customer wants to wait and maybe get a second opinion
