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Cody B. is awesome. Very professional, to the point and gets the job done.
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Friendly, professional a complete heating and cooling checkup
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Friendly, took the time to answer all of our questions and professional
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As always, the service is great they are very timely. Very accurate and great customer service.
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Great service. Very efficient and very courteous.
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Cody did a great job explaining everything to me got the a/c back up and running quick
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Professional, answered all my questions and took his time doing so, and just a very pleasant employee.
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Completed cooling tune up all electrical components good amp draws good Freon levels good temperature split good changed filter cleaned condenser drains clean and clear system operating correctly
Returned to add 1 lb of freon changed out valve cores that condenser unit now running correctly up to spec on pressures and subcooling over 20° split collected full payment by credit card
Found unit low on freon 410 heat pump system customer wants advisor for replacement options on indoor air handler opointment set for this evening out door unit is heat pump but is not being utilized will need run control wire for condenser and for new thermostat inside
Completed cooling tune up Freon levels good amp draws good all electrical components good filter good drains cleaning clear cleaned condenser spoke with customer about service agreement
Completed cooling tune up all electrical components good amp draws good free on levels good filter good temperature split good left information about service agreement with customer cleaned condenser drains clean and clear
On arrival system running and producing adequate temperature split. Indoor unit clean and drain lines flowing. Outdoor unit passed all electrical testing. System cooling as I left.
Found the clogged drain clear drain for customer customer is on a plan with us and didn't understand why he had to pay to clear a drain so I cleared the drain no charge
Arrived for service eval House plumbing is backed up Plumber scheduled for today
Today we showed up for a plumbing evaluation set up by another tech. Upon arrival drain line that the AC condensate dumped into was backed up. I ran a top snake through and was able to clear clog. I poured a gallon of water, and some white vinegar and ran the snake one more time. All issues were solved. Thank you for choosing comfort experts!
Found clogged drain clear drain unit now working properly
Completed cooling tune-up all electrical components good amp draws good Freon levels good temperature split good drains clean and clear cleaned condenser temperature split good changed filter
Completed cooling tune up all electrical components good amp draws good Freon levels good temperature split good drains cleaning clear changed filter cleaned condenser
For this evaluation I showed up to the customer's home and he told me that the breaker was tripping every time the system would try to turn on. I took the plug out of the compressor and tested each terminal to ground where I was getting continuity and also common to start common to run and start to run did not equal the same indicating that the compressor was in fact grounded. When I looked up the warranty information on the Goodman website is stated that it expired in 2023 and we had installed the system in 2018. I contacted Goodman warranty support and they informed me I needed to send an email of the situation with the new homeowner and the original purchaser which I did and will be waiting to hear back if the warranty of 10 years will be reinstated. If it will I will contact Mr Cox and let him know and see if he wants to move forward with repairs. John Cox 817-240-4344
For this job, I performed an evaluation. Upon arrival, the homeowner told me that the outside unit was not coming on, but the inside unit was. I started the evaluation with checking the dual run capacitor and a hard start capacitor outside. The dual run capacitor was out of tolerance. I replaced the capacitor and proceeded to check for loose wiring, disconnecting, and reconnecting wiring. I then turned on the unit with the thermostat and it began to run within normal limits. Delta was a 17. I left the system running on 70 cool, thank you for choosing Comfort Experts. Have a great day!
For this super tune-up I inspected the customers furnaces and condensers, overall all equipment was measuring within manufacturer specs and running well. I did recommend to the customer going ahead and installing a hard start kit to the compressors, because they were testing the line of overamping on startup. Installing a hard start kit to each system will improve the longevity and efficiency of the equipment. Customer would like to have an electrician to come look at their electrical panels, to combine both into one panel and have a plumber come out to look at the main water lines and shut off. Please let the customer know which day the electrician is coming out so she can move stuff out of the way of the panels.