Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joshua was great, he took time to check every thing top and bottom, he was very respectful, and knows his job well. A real plus to Hobson AC company.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cody B. is awesome. Very professional, to the point and gets the job done.
Overall Experience
Quality
Price
Convenience
Friendly, professional a complete heating and cooling checkup
Overall Experience
Quality
Price
Convenience
Friendly, took the time to answer all of our questions and professional
Overall Experience
Quality
Price
Convenience
As always, the service is great they are very timely. Very accurate and great customer service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great service. Very efficient and very courteous.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cody did a great job explaining everything to me got the a/c back up and running quick
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
IAQ estimate Dusty and biological growth present in the supply plenum, ductwork, coil, and blower System is very inefficient due to dust build up and biological growth Recommend cleaning system and ductwork. Installing the IAQ2000 package will prevent dust and biological growth from recontaminating the system for the warranty period
Air flow estimate Attic insulation minimal. Support beams visible via thermal imaging No active attic ventilation Ductwork majority metal with some flex Metal ductwork missing insulation and dented in multiple places Air leaks present in multiple spots All returns are at for level and run behind walls. Sub optimal for cooling season as it will pull the coldest air in the house instead of the hottest Biological growth present in the air handler Quoted duct, insulation, air quality and attic ventilation solutions. Homeowner will discuss options with her husband and get back to us with her decision
for this job, I did a cooling tuneup. Delta was good. Blower fan is very dirty. Recommended a cleaning. Suggested IAQ homeowner declined. Filters are clean and he is changing them. Outdoor unit capacitor in in tolerance. In rush is 20 Amps over, recommended easy start, homeowner declined. Running amps were good, refrigerant levels were good, cleaned coil, and system was running when I left.
Came to job for bunch of stuff not working on circuit and ended up finding out that it's the window unit causing it to overload and gave them a solution and price and price was a little high for them so talk to them about financing and had a problem with financing and figured out that it needs to be over $1,000 to finance anything so talk to them about that and went over solutions for them as well and ended up also talking to them about other electrical issues and said that they are going to call us back to fix the other issues
Today we showed up for a complimentary water heater flush. Upon arrival there has been nothing wrong with the water heater or the water heater is the properly 3 years old. We flushed the tank one time filled it back up, then flushed it again and filled it the back up. We turn the power back on to the water heater, and it is working as should be They had a question about a sprinkler head that got ran over, I told him to contact the irrigation company about that repair. Thank you for choosing comfort expert!
for this job, I did a cooling tuneup. Drain line tests clear. Delta is good. Gas line is in code. Has safety on pan drain pan. At the condenser, the capacitor was in tolerance. In rush was low. Cleaned coil, offered a membership, which homeowner declined. system was cooling when I left.
For this visit, what I did was a tuneup, wash the condensers, went into the attic and inspected the whole system Noticed that the thermostat was not satisfying to reach temperature Went outside and check, gauges and check superheat and so cool Had a 10 and 10 Yet, whenever I went inside the house, the house was not cooling efficiently Noticed that multiple rooms had different variations and temperatures Due to the fact that the system is pretty new, and the home appears to have been remodeled a lot of times before I am sure that the ducks are not size correctly to cool the house as efficiently as possible ****Also, homeowner would like to have plumber come out on Tuesday 7/15 @ Noon, brand new homeowner, she noticed an issue with one of her sinks, overall would like to just make sure that she has good plumbing**** ***Zak, our IAQ specialist; needs to be scheduled to come out on 7/17 Call customer to confirm time*** Thank you for choosing Comfort Experts, hope you have a gr
Upon arrival system was on cool and thermostat was satisfied at 77 Asked homeowner for filters to replace and vinegar to clean drain line Dropped thermostat a few degrees to keep system operating during tuneup Went into attic and changed out air filter and started checking delta Return air was 75 and supply air was 57 for a cooling delta of 18 Removed airhandler panel to expose blower and Evap coil Noticed blower had large amounts of biological growth on the fins and surrounding wires Blower motor itself was still in good condition and blower capacitor was in tolerance Electrical connections tightened and secured Evap coil was clean and in good condition, Txv is present Poured vinegar in the drain line then chased with 2 gallons of water to test drain line and no backups Moved to outdoor condenser unit Checked disconnect, in good condition and I pulled it out to kill high voltage to unit Checked dual run capacitor, in tolerance Electrical contractor in good condition and electrical c
Came to house to give quotes to swap out dimmer and will be back tomorrow morning first call at 9:00
Customer has surge on electricity surge protector on unit got activated customer had already reset breakers and reset system went ahead and checked freon levels to be good capacitor good All systems working
On this job I replaced a cap 45/5under warranty. I also installed a new easy start for the system. The system is pressure is great and is now on and ready for cooling
Today I showed up for an evaluation on a 2-year-old system upon arrival the system was off as soon as I turned it on I tested the drain line as we flushed that on Friday drain line was good to go however when I turned off the breaker to the indoor unit to test the drain line with water I noticed the outdoor unit was continuously running this was due to a welded shut contactor at the condensing unit homeowner opted to replace this after replacing it I ran a few diagnostics on the unit to make sure everything was running as it should be I discovered that the unit was drawing too many amps upon startup and discussed proper maintenance with the homeowner about clearing the area around the unit homeowner decided to get ahead of the game and install a soft start kit to put on the life of her unit upon departure unit was running in cool mode refrigerant levels look great thank you for choosing comfort experts!
Today I've returned to install new compressor under warranty
Completed cooling tune-up All electrical components good changed out condenser fan motor cleaned condenser coils change filter temperature splits good drains clean and clear sign customer up on protection program left estimates with customer or solar fan and duct cleaning collected today's payment by credit card
Found clogged drain clear drain unit now working properly