Colby was so friendly and helpful. He changed my filter, fixed a bolt on my compressor, and guided me on next steps for servicing my unit. He was very knowledgeable and candid about how I could best do maintenance on my unit within my budget. 10 out of 10 recommend.
Overall Experience
Quality
Price
Convenience
Garrett was knowledgeable and answered all my questions. Friendly and ensured all my concerns were addressed. Great service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
No one caught that my unit was still under warranty and tried to sell me thousands in a new unit. I got a second opinion and right away saw my unit still was under warranty. Coils ordered, Freon filled up, and will be replace all for under $2k.
Overall Experience
Quality
Price
Convenience
The tech was a fantastic guy who knew what he was doing. I highly recommend this guy. The only negative was way over priced ! A fair price would’ve been $350.00 but I paid $694.00. My opinion shop around for a cheaper rate of go on utube learn to do it yourself.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service was good. Communication with office wasn’t good though. I booked an appointment for the 8 AM to 12 noon window and then I was asked to pay the $99 service fee upfront to guarantee my time so I did. But nobody showed up until close to 130.
Overall Experience
Quality
Price
Convenience
Knowledgeable and kind. He was in our attic almost 5 hours in 100° heat and still was able to be kind and professional.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Daniel answered all of our questions. He gave us 2 options to choose from. Great job Daniel.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cody Brooks was amazing—professional, thorough, and knowledgeable. I will be asking for him by name next time.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Needed help with pipe issue due to winter storm. Quickly diagnosed the issue and fixed it within minutes of arriving on site.
Overall Experience
Quality
Price
Convenience
Zac solved all problems & provided a better, more cost-effective long-term option to protect my system & address my allergies.
Overall Experience
Quality
Price
Convenience
On arrival condenser was off to code L6. Found dual run cap reading 0/0. Replaced under warranty, system resumed cooling with no issue.
Air quality assessment Current UV system failed Biological growth present in system and ductwork IAQ200 installed with anti microbial mist and pan strip added System cooling at exit
for this job, I did a super tune up. Delta was good. Drain line Tested clear. Heat strips amp draw good. At The outdoor unit Refrigerant levels Good. System is DC inverted. Washed out coil. Recommending April air upgrade because their current filter has a gap and allows bypass air. Suggested IAQ. Homeowner said they would think about it and call if interested.
On arrival system running and cooling with no issues. Drain lines flowing when flushed. Current uv system is burnt out and customer would like duct work evaluated / duct clean. Set iaq visit for Zak. Outdoor unit passed all electrical testing.
Service eval Recalled service fee due to disconnect left off Confirmed good delta before leaving
On arrival system running and cooling producing 19 degrees delta. Indoor unit clean and drain lines flowed when flushed. Supply plenum has bacterial growth that has increased significantly from last maintenance visit two years ago. I would recommend having an air quality visit and left an estimate for this. Outdoor unit passed all electrical testing. System cooling as I left.
For this job I performed an evaluation. The evaporator coil was visibly freezing when running within a few minutes. The filter was clean. I performed a complimentary leak search and showed the homeowners the leak detector going off inside. I recommended a system replacement sue to the system's age, refrigerant type, and overall condition. The homeowner declined a comfort advisor being scheduled for a estimate and stated they may call back.
We tried every way to finance for customer but was unsuccessful, and customer has no money to put down.
Came to house for electrical inspection and found multiple issues in house and talk to customer about fixing those issues customer had Challenger panel and talk to him about it and why it needs to be changed obviously price was an issue bc panel changes can be a little expensive but informed them on it and also talk to him about other things that could be taken care of instead to help with the the panel's life and bringing back up to code
Upon arrival condensor was off and indoor unit was running Performed evaluation Indoor coil has sever build up of dirt/calcification on under surface and deep into the coil - 0 light showing through coil Reccomended cleaning - not guaranteed to remove all the build up due to calcification - performing the process would also have high caution to coil integrity Both indoor and outdoor motors are overheating Indoor motor has loose rod/bearings - video uploaded Indoor motor cage has severe build up affecting system performance Reccomended both indoor and outdoor motors with cage cleaning Indoor motor OEM with bracket rubber seals - original will tear apart from degradation Primary electrical control unit (high voltage) has pitting and burns Reccomended new control unit Due to severe build up affecting airflow and system performance - unable to accurately determine refrigerant Leaked searched outdoor and top of indoor coil - no leaks found during operation, but cleaning coil could indrodu
Performed evaluation Upon arrival system was cooling - holding 72 on thermostat Found primary drain line clogged after testing - turns off compressor once saftey switch has been activated - filled with just 2 cups of water from gallon Cleared line and installed microbial drain pan treatment strip System left on cool at exit
On arrival system running and cooling as intended producing adequate delta. Indoor unit passed all electrical testing. With customers permission I installed a drain treatment strip, 20 by 20 April aire filter upgrade, an iaq 200, and sprayed sanitizing spray through ductwork and system. Outdoor unit passed all electrical testing. System running and cooling as I left.
For this job I performed a complimentary plumbing inspection of all plumbing fixtures in the residence.
Performed evaluation Upon arrival indoor system was not operational Found high voltage power to low voltage on transformer not operational Due to status of system functionality caused by age/condition of system and home surge. more reccomendations can be made after transformer has been replaced once power has been restored Further diagnosis will be reccomended Reccomended transformer Scheduled comfort advisor Tomorrow 05/07/25 5pm-7pm
Arrived for CTU filter ok but should be replaced relatively soon Drains are clear Blower and coil free of dust but there is bacterial growth in the air handler that should be eliminated with a UV system Delta is fine Washed condenser coil Replaced dual run cap under warranties Compressor exceeding LRA slightly and should have a start kit added to start correctly Defrost board has a slight hot spot and should have surge protection added to prevent premature failure of components Homeowner will discuss options with his wife and get back to us