Two very nice young men came to do yearly check. Prompt, efficient, and seemed to do an excellent job.
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Blake came to inspect the a/c unit and advise, that he did and was very professional at his job, thanks
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Steven found my problem quickly & got it fixed. He is a very nice, professional young man.
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steven was so nice and easygoing. answered all our questions and then some. reassured us and explained things in a way we’d definitely understand.
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Prompt service when called. Nice, professional technicians. Found problem but was quite expensive to solve.
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Very nice technician, professional, prompt. Pleased with service.
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Mr.Jordan came and did an awesome job at checking and explaining the services that the company provides and I really appreciate his great customer service!!!!
Response from Comfort Experts Inc.:
John, we're happy you were so pleased with your recent service! We will make sure Jordan knows of your appreciation for the work done at your home. Thank you!
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Derek checked drain in upstairs unit, making sure that it was draining properly and not about to cause a problem. He was very professional, prompt, and thorough. Made sure everything was working properly.
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Not happy about the price issue for the Summer tune up price, seems to be higher than usual.
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Casey is a very thorough, professional, nice technician. Even though I was his last check of the day, he took his time, was very thorough, and made sure everything was in good condition before he left. He is the best!
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On arrival systems were running and cooling producing a 20 degree delta. Indoor units had clean blowers and coils and the drain line flowed when flushed. I installed a drain treatment strip in the bathroom unit and a new uv bulb in the garage unit. Both outdoor units passed all electrical testing and were running when I left.
On arrival both systems were running and hearing. Both indoor units produced 20 degree deltas and had clean blowers and coils. I installed drain treatment strips with the customers permission. Both outdoor units passed all electrical testing but the upstairs system was overamping on start up so I installed a compressor saver kit. When I left Both systems were running and cooling.
Ran STU on customers unit. All heating and cooling components tested within recommended tolerances. Found biological growth in supply plenum, no hard start and no surge protection. Customer declined all repairs at this time.
3/5 Brock & Daniel- Installed inducer motor under customers parts and labor warranty. Tested in heat and all components tested good. Found no other issues at this time.
During inspection discovered that pressure switch was tripped due to inducer motor seizing up and not allowing the proper pressure to build up Spoke to customer and made him aware of the situation and that the part would need to be ordered Order single phase inducer motor
On arrival both systems was running and heating producing a 20 degree delta. The indoor units had clear drain lines and a clean blower and coil. There was biological growth present in both air handlers. I recomended iaq 200 air scrubbers to prevent further growth and provide clean air. I recomended primary drain line switches to further protect the home from water damage. I recomended upgrading filters to April aire filters that do not allow air to bypass them. The outdoor units were in good shape electrically but the down stairs system was overamping on start up. I recomended a compressor saver kit to address this.
Ran Stu on cusotmers unit. All heating and cooling electrical components tested within normal tolerances. Did find Dirty ducts and Signs of biological growth inside of evaporator coil. Recommended to customer that we install u v system and clean duct work. Customer would like office to call tomorrow about duct cleaning since she had to talk it over with daughter. Found no other issues at this time.
After arrival I explained to the homeowner what today's plumbing process entailed. I then asked her if there was anything specific. She would like me to take a look at today while I was here and she gave me a small list so I started checking them out and after taking multiple pictures I built some estimates for her. Luckily, majority of the list was small things that I was able to do while I was here on the job like Remove some of the buildup directly underneath the pop-up assembly for the master bathroom faucet so it'll start draining properly again. I then gave the homeowner an estimate for me to replace the shower cartridges because she has been having an issue with that recently. The homeowner will give us a call if she decides to move forward with the estimate that I built today.
Ran STU on both systems. All heating and cooling components were in working order. Did find flue pipe for downstairs unit to be detected. Reattached flue. Also found upstairs unit has no Hard start and an insulation R valve of R-11. Drain lines were clear. Recommended a hard start and to blow insulation upstairs. Found no other issues at this time.
Ran Heating tune up on both systems in the house. All heating components tested normally. Checked both drain lines and drains were clear. Found UV Bulb was out and needing to be replaced. Also recommended a second UV system in other unit, and a possible upgrade. Found neither unit to have surge protection. Found no other issues at this time.
Added new return and supply plenums. Rearranged snd sealed ductwork. Amos and I went to every room and verified airflow.
System installed, there is no filter on ceiling filter grill, customer is aware. Install 60K horizontal gas use current filtration
