I contacted Comfort Experts after my HVAC system stopped cooling. They were able to send a technician out the same day. Daniel A was knowledgeable, helpful, and he seemed thorough while troubleshooting the issue. He explained the issue in a way that made sense to me, which helped me to understand and figure out the next step.
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My tech, Preston was awesome. He was knowledgeable, efficient, and very friendly. I appreciate his hard work.
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Have used this company for years, and they have always been very helpful and reliable in solving my HVAC problems.
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they felt thorough without being pushy. very nice guys. explained things clearly.
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The technician , Tyler, quickly identified my problem and fixed the problem. He was polite plus extremely knowledgeable about some plumbing questions I had.
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Two very nice young men came to do yearly check. Prompt, efficient, and seemed to do an excellent job.
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Blake came to inspect the a/c unit and advise, that he did and was very professional at his job, thanks
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Steven found my problem quickly & got it fixed. He is a very nice, professional young man.
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steven was so nice and easygoing. answered all our questions and then some. reassured us and explained things in a way we’d definitely understand.
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Prompt service when called. Nice, professional technicians. Found problem but was quite expensive to solve.
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Very nice technician, professional, prompt. Pleased with service.
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Mr.Jordan came and did an awesome job at checking and explaining the services that the company provides and I really appreciate his great customer service!!!!
Response from Comfort Experts Inc.:
John, we're happy you were so pleased with your recent service! We will make sure Jordan knows of your appreciation for the work done at your home. Thank you!
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Derek checked drain in upstairs unit, making sure that it was draining properly and not about to cause a problem. He was very professional, prompt, and thorough. Made sure everything was working properly.
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Service evaluation Failed dual run capacitor Open start circuit work code Replaced capacitor and cleared error code System cooling at exit Motors, refrigerant are fine
Today we returned for warranty work. Upon arrival we replace the hose bib in the front yard, and it was having very very low flow , to any at all . We arrived, and shut the water off and replaced the front hose bib. That fixed the issue. Thank you for choosing comfort experts!
For this job I performed an inspection of the garbage disposal on site. The unit has damage to the interior housing, causing water to flow from the base of the unit while water is running. Customer wants to go over options with his wife before making a choice on repairs. Provided multiple options for repairs.
Today we showeed up for a PTU, upon arrival are you homeowner had only one problem with the plumbing system. The water heater is located in the garage and was installed in 2018. It's a 2 1/2 bath house , kitchen and laundry . Everything drained well and shut off as should be . We installed a hosebib in the front of the house and it has malfunctioned , it will not open all the way. We will return Friday August 15th for replacement. Thank you for choosing comfort experts
Today we showed up on a complimentary plumbing tune up. It is a two bath house, kitchen, laundry room, two separate water heaters. One water heater location is in the garage, the other one is in the hall closet. Both of them were installed and March of 2022. We did a water heater flush on both. Everything else inside the house was draining, and working correctly. There were no leaks. The water pressure was at 55 psi. Everything inside the house was working when I left. Thank you for choosing comfort experts!
Quoted a level 3 36k gas horizontal for $15,144 Has other quotes coming
For this job I performed a cooling tune up. No significant abnormalities were noted during the inspection aside from over amperage at startup. I recommended a membership for discounts and privileges. I recommended installing either a compressor saver kit or a soft start kit to bring down the initial amp draw. Homeowner signed on for a membership and requested estimates to be sent to possibly have one or the other done another day. Homeowner had questions about possibly adding a extra duct to the system to cool one of their closets that does not have a vent. I recommended a referral with IAQ specialist look at their ductwork and give them an estimate. Homeowner did not want the referral at this time but may call to have IAQ specialists come out at a later date. No further suggestions were made, I left the thermostat running at 76 cool as found upon entry. Thank you for choosing comfort experts have a great day!
Install 60k gas hz with high efficiency filtration, code kit and replacing 1 20" zone damper and 18" damper
For this job I performed a evaluation. Upon arrival homeowner notified me that they had had another company go out a few weeks ago and add refrigerant to her system and she feels that the system has not been cooling well since then. She stated that the previous company came back out and they recommended replacing the system, homeowner wanted a second opinion. I leak searched complimentary to the service call but was unable to get a strong leak detection. I attached the video and had several small detections in the evaporator coil in attic unit. When I gauged up the system was severely low on refrigerant. I spoke to homeowner and gave options between a major repair or a replacement. Homeowner would like a estimate for a new system to be able to decide which route to take. Comfort advisor scheduled for 6/17/25 between 12:00 to 3:00
Arrived onsite customer loosing water on the water system registering at the meter. Gave quote to perform a leak located so we can pinpoint what’s going on and give estimate to fix it. Customer will call us if she wants to use us to find leak,
Upon arrival owner informed me that the system was not running. Owner stated that system had not been working for a couple days. Due to heavy rain I started with an indoor leak search on the evaporator coil. No leak was found. While at the home the rain stopped, allowing me to examine the outside components. I quickly noted that the Capacitor was dead with no charge, the primary electrical control unit was also found in poor shape. I recommended replacing the capacitor, the contactor, as well as adding a hard start kit to help with longevity and efficiency of the compressor. The homeowner approved and suggestions. Before leaving system was left operational with a delta of 19 and running on 70 cool. No further abnormalities were found during inspection, thank you so much for choosing Comfort Experts.
For the super tune-up we inspected the customers package unit tested it in both heating and cooling and overall the system is running and working well.I did highly recommend adding a compressor saver kit to the system to keep the amp draws low on startup
Arrived for STUx2 Downstairs system is fine Replaced both systems filters Drains are clear Upstairs system leaking refrigerant Suspect contaminated refrigerant due to previous compressor failure Recommended system replacement with line set cleaning Will follow up on Tuesday to see how she wants to proceed
