My tech, Preston was awesome. He was knowledgeable, efficient, and very friendly. I appreciate his hard work.
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Have used this company for years, and they have always been very helpful and reliable in solving my HVAC problems.
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they felt thorough without being pushy. very nice guys. explained things clearly.
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The technician , Tyler, quickly identified my problem and fixed the problem. He was polite plus extremely knowledgeable about some plumbing questions I had.
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Two very nice young men came to do yearly check. Prompt, efficient, and seemed to do an excellent job.
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Blake came to inspect the a/c unit and advise, that he did and was very professional at his job, thanks
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Steven found my problem quickly & got it fixed. He is a very nice, professional young man.
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steven was so nice and easygoing. answered all our questions and then some. reassured us and explained things in a way we’d definitely understand.
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Prompt service when called. Nice, professional technicians. Found problem but was quite expensive to solve.
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Very nice technician, professional, prompt. Pleased with service.
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Mr.Jordan came and did an awesome job at checking and explaining the services that the company provides and I really appreciate his great customer service!!!!
Response from Comfort Experts Inc.:
John, we're happy you were so pleased with your recent service! We will make sure Jordan knows of your appreciation for the work done at your home. Thank you!
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Derek checked drain in upstairs unit, making sure that it was draining properly and not about to cause a problem. He was very professional, prompt, and thorough. Made sure everything was working properly.
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Not happy about the price issue for the Summer tune up price, seems to be higher than usual.
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For the super tune-up we inspected the customers package unit tested it in both heating and cooling and overall the system is running and working well.I did highly recommend adding a compressor saver kit to the system to keep the amp draws low on startup
Arrived for STUx2 Downstairs system is fine Replaced both systems filters Drains are clear Upstairs system leaking refrigerant Suspect contaminated refrigerant due to previous compressor failure Recommended system replacement with line set cleaning Will follow up on Tuesday to see how she wants to proceed
Arrived for CTUx2 Replaced both filters as they were causing systems to operate like they’re low on refrigerant Blowers and coils clean Washed condenser coils Capacitors, motors, and refrigerant are fine Recommended UV upgrade and/or bulb replacement Declined today
On this visit I looked at both heating and cooling. This is a DC inverter system. The condensor is in tolerance. It has a sub cooling of 8° and td of 20°. The airhandler could use a uv system to help prevent biogrowth. The blower motor is relatively clean with some build up the the wire harness. They didn't have a filter to change it out today but say the have one coming. The system is in over good health.
Tune up on 2010 York gas system checked all componenets and operation of equipment no return plenum is present. Some low voltage wires exposed on outdoor unit recommend upgrade system due to age and efficiency.
Came to house for electrical tune up and gave him an electrical inspection and also quoted to add smoke detectors and also add surge protector
Wrote estimate for water heater replacement those estimates do not include electrical work to get electricity to water heater. Need to set up an electrician to come out to customer home to quote electrical work.
System is heating and turning off at the appropriate time refrigerant within range in Delta is within range nothing is wrong. System is currently heating.
Her panel looks great her plugs are wired correctly she was having trouble with the outside plugs but I found that they were working and they are attached to a GFCI in the garage I couldn't find any inconsistencies in power but I did check out a couple of light switches to see if I can get her show light that is 15 ft high to turn on but I was unsuccessful she's going to try and replace the light bulb when her nephew comes by
Arrived for super tune up Washed condensor and tightened connections Filter removed due to high build up Homeowner ordered filter and will install Delta 17 Refrigerant is good Reccomended surge protection Reccomended compressor saver kit Upgraded membership to home and budget plan System left on cool at exit
Forgot to turn on gas valve turned it on and gas came on
Replace downstairs system with 60k hz gas with code kit, keep current filtration
Arrived for evaluation System off at arrival System refrigerant is depleted Leak found on outdoor coil Recommended coil replacement and refrigerant Comfort advisor scheduled 10/12/24 Condenser or system replacement System left off at exit
Arrived onsite customer had a hose bibb frost proof leaking in front yard. Went ahead and replaced 4” frost proof. Tested after repairs were Meade everything working properly,
This system is still in tolerance on both heat and cooling side. I would recommend some uv to improve air quality and keep evap coil clean. Also an easy start to help with inrush. Other then this i washed the condensor and changed the filter system is now ready for cooling and heating.