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The technician , Tyler, quickly identified my problem and fixed the problem. He was polite plus extremely knowledgeable about some plumbing questions I had.
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Two very nice young men came to do yearly check. Prompt, efficient, and seemed to do an excellent job.
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Blake came to inspect the a/c unit and advise, that he did and was very professional at his job, thanks
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Steven found my problem quickly & got it fixed. He is a very nice, professional young man.
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steven was so nice and easygoing. answered all our questions and then some. reassured us and explained things in a way we’d definitely understand.
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Prompt service when called. Nice, professional technicians. Found problem but was quite expensive to solve.
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Very nice technician, professional, prompt. Pleased with service.
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Mr.Jordan came and did an awesome job at checking and explaining the services that the company provides and I really appreciate his great customer service!!!!
Response from Comfort Experts Inc.:
John, we're happy you were so pleased with your recent service! We will make sure Jordan knows of your appreciation for the work done at your home. Thank you!
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Derek checked drain in upstairs unit, making sure that it was draining properly and not about to cause a problem. He was very professional, prompt, and thorough. Made sure everything was working properly.
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Not happy about the price issue for the Summer tune up price, seems to be higher than usual.
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Casey is a very thorough, professional, nice technician. Even though I was his last check of the day, he took his time, was very thorough, and made sure everything was in good condition before he left. He is the best!
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Overall Experience
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Arrived for rec work Replaced Evap coil Passed pressure and decay test Left system cooling with 25 super heat Installed April Aire filter into the other system Both System cooling at exit
Arrived for ACx 2 Main system Evap coil leaking Ordering replacement Replaced Dual run cap in master bedroom Condenser Removed extra fan cap from main Condenser s the Dual run was in tolerance and the extra was out of tolerance Installed 20x25 AA for today Will do the 16x25 and Blower clean at the same time as the coil
Install Upstairs Amana 2 stage 36k gas horizontal use current filtration, code kit, nest thermostat and replacing cond fan motor on downstairs condenser
Arrived for system evaluation - system LRA Recommended soft start kits System reset - system left on cool
On this job the condensor had 06 open start circuit. I would recommend an easy start to help the system expirance much less of this. Also iaq 200 for the air handler.
05/17/24 TS- outside hose bibb leaks when the water is on the house. Tightened up the packing nut stopped the leak. Quoted for extra work he's considering
Arrived for Two system STU All components were working and in tolerance Recommend Duct cleaning, IAQ 200, one compressor saver, surge protector and membership upgrade Customer okayed hard start and membership
On arrival systems were running and cooling producing a 20 degree delta. Indoor units had clean blowers and coils and the drain line flowed when flushed. I installed a drain treatment strip in the bathroom unit and a new uv bulb in the garage unit. Both outdoor units passed all electrical testing and were running when I left.
On arrival both systems were running and hearing. Both indoor units produced 20 degree deltas and had clean blowers and coils. I installed drain treatment strips with the customers permission. Both outdoor units passed all electrical testing but the upstairs system was overamping on start up so I installed a compressor saver kit. When I left Both systems were running and cooling.
Ran STU on customers unit. All heating and cooling components tested within recommended tolerances. Found biological growth in supply plenum, no hard start and no surge protection. Customer declined all repairs at this time.
3/5 Brock & Daniel- Installed inducer motor under customers parts and labor warranty. Tested in heat and all components tested good. Found no other issues at this time.
