Mr. Mike Robles arrived on time, performed his work without any delay. He did a thorough Job, communicated well and very professional. He did not try to sell me part or items for my air condition as some have done in the past. I will recommend him for future work at any home. Thank you Mr. Robles.
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As part of the service plan for my units, I scheduled a spring tune-up. Garrett was punctual and knew what he was doing. He was efficient, communicative and made recommendations for any maintenance to keep my HVACs running in top shape. Thank you for another great experience!
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Blake was great and very personable. But our a/c is still not working after we went and got a new thermostat 😢
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Not good at all this technology. I can text and say he did a good job. Polite, explain everything. I need to think this over. Look at my budget. Thanks
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Blake came and troubleshot my misbehaving HVAC. How found the issues and provided options to resolve it quickly, and was spot on with his diagnosis. While it wasn’t the best news to get right around the holidays, at least I know what’s up with the unit and have a plan of attack. I always get great service from Comfort Experts and their technicians like Blake are professional and courteous.
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Very Knowledgeable, friendly, and polite. On- time, and completed job in a timely manner. Offered different options and informed me of service packages. Happy with service. Thank you for getting us cool again!
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2nd unit purchased this year and another quick and professional delivery. Ensured everything was up to code and went the extra mile to ensure they met requirements. 1st unit purchased had an issue they resolved asap and under warranty and expecting the same with this unit. Great communication and ensured any questions I had were answered right away. Gave instructions for care (unit is more maintenance-free than the older unit) and ensured my Nest unit was configured properly. Hauled away old unit and ensured everything was clean before leaving. Overall, very pleased with the process, and while, yeah, it's not cheap, at least I won't have to worry about these units for another decade or so.
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Mark was friendly, knowledgeable and provided a very thorough review of plumbing in my home. I was very happy to have him come in and discuss what he encountered, as part of my contract, including what could be life-saving recommendations for rusty gas connections. One more reason I enjoy working with Comfort Experts!
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Dennis good, situation bad
Response from Comfort Experts Inc.:
Thank you for bringing this to our attention- we are sorry to hear of the level of service you received. We will dig deeper into why this happened so that we can do better in the future.
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Performed cooling tune ups Washed condensors and tightened connections Deltas 17-22 Replaced filters All cooling components are in tolerance Repaired supply duct work to collar - very loose and slipped off supply during unit operation Reccomended IAQ200 UV Systems left on cool at exit - upstairs off for mastic dry period - homeowner will turn on Downstairs bathroom sink faucet - handle slips Scheduled plumber Wednesday April 30/25
We came to job for g FI tripping.Thought it was a bad g f c I come to find out customer load back in a circuit that was an expensive card sitting in water A found h q and issue resolved
Quoted a level 3 30k gas horizontal ( Master bedroom) $14,761 Quoted a level 3 48k gas horizontal ( Downstairs) $16,321
On arrival the master bedroom system was completely out of refridgerant. The downstairs system has a subcool of 2 with a design subcool of 11. The upstairs system had an adequate superheat. Two furnaces did not have water safety's and all three did not have sediment traps. Upstairs blower motor was leaking oil. Due to age and cost of repairs I recommended speaking with a comfort advisor about replacement on the master bedroom and downstairs system with the master bedroom system as priority. Comfort advisor visit is scheduled for Thursday from 12-3 and the plumber visit is scheduled for Monday.
During this visit I looked at 2 system both straight cool condensors. I washed them changed filter and checked them for tolerance. The system are up to tolerance but could use easy starts to help them turn on easier.
Arrived onsite customer husband was home performed inspection and made a recommendation for customer. He said he will speak to wife and get back with us if she wants to get it done.
Performs all work described in estimate tested after all repairs were made everything working properly. Customer requested the water heater installation for next Wednesday 5 hour install.
Customer already changed out the filter when I get there ducts were really dirty. I recommended a duck cleaning amperage on the inducer motor was intolerance. House is a little low on insulation. Blower was dusty capacitor out on the condenser was out of tolerance, and system was over amping recommended a compressor saver or a soft start .condenser and was cleaned.
On arrival systems running and heating as intended. Indoor units very clean and dust free, one of the supply plenums is beginning to build biological growth. I recommended a uv system to address this. The outdoor units passed all electrical testing but two overamped on start up. I recommended a compressor saver kit to address this. When I left system was running and cooling.
Customer had water coming from underneath toilet in downstairs bathroom. Pulled toilet and found the flange was broken. Went ahead and replaced toilet flange also reset and resealed toilet. Tested after repairs were made everything working properly.
We found that his pool pump was a significant pull on power definitely given the run times
Arrived for heating tune up Deltas are good All heating components are in tolerance Replaced filters Furnace flu pipe that was disconnected was reconnected before my arrival LRA reading 156.6 read /data plate 152.5 standard reading LRA reading 124.7 read /data plate unknown due to tag fading Reccomended compressor saver kits for both systems to lower system LRA reading Downstairs system left on 78 and upstairs left on off per homeowners request
Quoted a duct reseal and adding insulation for $5,993
