1412 Greenwood Road
Weatherford, TX 76008
817-596-4808

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Local Reviews
for allen, tx

Rated 4.1 out of 5 stars based on 11 customer reviews

review from Allen

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Excellent service!

Mike R and his associate were extremely helpful. They were clean and worked with care on our old house. They were very informative about the status of our AC system and I would go with his team for our next service.

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Best Inspection

Blake did the best inspection of my AC units. No other person ever did a better job. He explained ever issue and non- issue.

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Helpful technicians

My daughter Regina was trying to get her hot water heater fixed and mark and Javier left

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Great Service

Casey is very professional. He explained what he would be doing at the beginning of the service and then explained what he did when the service was completed. He answered all my questions. We have always had great service with Comfort Experts.

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Great service

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Abysmal Scheduling & Order System

HVAC Technician rates Five (5) Stars; Call Center Systemics are abysmal


Response from Comfort Experts Inc.:

Hi Michael, thank you for bringing this to our attention. Our Customer Care team will be in contact with you.

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Freon Anyone

This was a system check on two units - one for the upstairs rooms and one for the downstairs rooms. The checks of the indoor half of each system were rapid and professionally performed. One difference from prior checks was reading the temperature of the conditioned air as it exited the evaporator and fan unit by inserting a temperature probe into the main duct. One system had air 20 degrees cooler than the ambient air in the house, the other system had was 14 degrees cooler. The outside systems (compressors) were then checked. The main checks seemed to be the status of the start capacitor and hosing down the coils. What seemed to be missing was a check of the freon pressures. The explanation was that the temperature drops on the inside units indicated adequate performance. I would have thought that the unit with only the 14 degree drop probably would indicate some issue with freon pressure or levels in the unit. I believe this is the first system check-up that has been performed on any of my heat pump units that did not include freon tests. I reserve judgement on how I well the checks indicate system health until next year. Don Shurtz

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Great Service

The field tech was cordial and professional. Ryan explained what he would be doing and answered any questions asked. The. seven hour window for service time is excessive. We have been platinum members for roughly ten years. A four hour window is what we previously had.

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HVAC service

We've been using Comfort Experts for years. Good service and responsive.

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Thank you for fixing the problem

Jordan did a great job determining what the issue was with our ac unit, and replacing what needed to be placed quickly. We appreciated that we were not charged an additional service fee, since someone had just come out to service our unit 2 1/2 weeks ago.

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Job Locations
for allen, tx

Lisa M.

Lisa M. Job Checkin

Mike R. completed annual AC tuneup.


Mike R.

Mike R. Job Checkin

On this job I inspected the cooling side of the system. When I got there the temp was 68. The system was drity at the filter and condensor. I replaced the filter and washed the condensor. The cap is in tolerance and the broad is too. tD is 20 and froen levels are on point.


Mike R.

Mike R. Job Checkin

I've come back today to make a rapir on the condensor. I welded up a cap tube coming out of the reversing valve. System held 200 psi and past decay test. System is back online and cooling.


Mike R.

Mike R. Job Checkin

Today I discovered a leak at the condenser. I plan on making this repair this Saturday 10 to 12 am . The leak is a capillary tube coming from the bottom of the reversing valve.


Daniel B.

Daniel B. Job Checkin

Dgh


garrett.young@acgenius.com

garrett.young@acgenius.com Job Checkin

For this evaluation I showed up to the customers home, and the air handler was blowing air but not cold air. When I gauged up outside I had negative pressure on the low and high side, and the compressor would not turn on. Additionally I was not getting a call from the thermostat for cool most likely because the system was in low pressure lockout. I leak searched the evaporator coil extensively but I could not find a leak. Same for the condenser, I added refrigerant and inspected the coil but again couldn't find any signs of where the leak was at. I talked to the customer about what I found and told her without finding the source of the leak it would be extremely hard to fix the machine and adding refrigerant would only leak out again with no guarantee how long it would last. I talked to her about replacing the system as it is almost 16 years old and not functioning as efficiently as it should.


Blake  B.

Blake B. Job Checkin

Tech arrived at a warranty tuneup. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The filter was very dirty and replaced. The drain was clear and bleach was poured. The customer was informed of recommendations today. He will hold off for right now. The system was functioning upon departure.


Blake  B.

Blake B. Job Checkin

Tech arrived at a membership service call. Upon inspection, the drain was clogged. The sink plumbing was disabled and removed. The pipes were unclogged. The plumbing was reassembled and no leaks were observed. The customer was informed to monitor this area for the next couple of days. Water was poured down the drain line and drained through termination. The system was functioning upon departure.


Beverly M.

Beverly M. Job Checkin

Plumbing Eval -- Water Leak


Blake  B.

Blake B. Job Checkin

Tech arrived at a 2 system warranty tune-up. It was raining. Upon inspection, the upstairs capacitor was out of tolerance and replaced. The wrong filters were installed allowing unfiltered air to enter the system. The blower area and ductwork was dirty. There was biological growth present. The Deltas were within range. The drains were clear and the sump pump was functioning. The customer was informed of recommendations today. The customer decided to move forward with adding a compressor saver to the upstairs system compressor. He will speak to his other ac company about the cleaning and UVC system and would like a follow up at the end of April. The systems were functioning upon departure.


Mike R.

Mike R. Job Checkin

This system could benifit from a level 1 duct cleaning. More importantly it could benefit from a UV system hard start kit and a working float switch. Please consider all weve discussed and give us a call back. All prices are subject to change so the sooner the better. Thanks so much Mike R


Lisa M.

Lisa M. Job Checkin

Mike R. completed annual heat and air conditioning tune up and installed a free water alarm.


Mike R.

Mike R. Job Checkin

This system is over 10 years old and I recommend system replacement. The system is low on r22. The system is caked with drit and dust. At this point the key disconnect is by passed. Any money put in to repairing it woukd be a waste of money please consider a new system before summer fully arrives.


Tyler S.

Tyler S. Job Checkin

02/24/24 Tyler s- inspected l8ne under house and need to rerun a new line from copper to pex 1/2" 15' run and then also replace shower valve + line. Shower is leaking behind diverter and the main water line is busted at 4 separate spots. If customer agrees on work I will most likely need a second set of hands to help work could take 8 hours


Mike R.

Mike R. Job Checkin

Ive returned today to install new whip and disconnect that is all. System is back online and ready for operation.