Daniel was great! Very informative about the water contaminants and provided very clear solutions.
Alex did a great job working with a complete tear out of an old system and installing a new. Very methodical and very meticulous. One super tech.
Excellent service. Nathaniel is ver pleasant to work with and did a fine job.
Toby provided many options for the replacement of our 15+ year old unit. He was very friendly, thorough and helpful without pressuring us for a sale. His explanation of options was excellent.
We have been customers of Comfort Experts for years and have always been very satisfied.. Yesterday, Colby provided excellent service and offered options for repair and replacement of our 15 yr+ unit. We appreciated his forth-rightness and insight. We would highly recommend him and Comfort Experts!
After multiple estimates already on the books, Comfort Experts have come in with the most expensive quote yet. :(
Tyler S. was prompt and got to our address within 3 hours of our request. Was able to take care of our bathroom sink drain within an hour and half. A clog caused our bathroom sink to backflow from the water coming down from the AC drain line. Would definitely use them again!
Zak is very thorough. His accurate assessment of our AC was spot on providing needed information both now and in the future. Great service tech!
Our tech on the day was Kellen, and we could not have been more satisfied with the man as well as his work. Kellen arrived in a most timely fashion and got right to work diagnosing the issue with our a/c compressor. Turns out the condenser unit was shot (thank you Texas weather) but he got us up and running quickly. He didn't stop there though; he did a thorough inspection on the indoor unit as well. That turned up a couple of issues which we will need to address in future, but Kellen did not try to pressure us into buying anything at this time. He explained what would need to be done and left it to us to decide when, and if, to proceed. No high pressure sales, he just provided the info for us. Even had photos of the actual problem areas so that we could see for ourselves where the problems were. Five stars!
Arrived onsite inspected issue customer was having, gave estimate to repair husband not home. Wife said to email to customer along with invoice of the 49 service fee and husband would pay.
Main sewage line to up flow ac is clogged, tested drain line by pouring water into it and only 2 cups of water was enough for it to back up Left breakers off at air handler, left with two fans drying for the night Plumber is scheduled to come out first call tomorrow, thank you for choosing comfort experts, have a good night
We will cable condensate drain in attempt to clear. Cleared drain with small cable and cleaned return air with shop vac. Poured several bottles of water thru drain to make sure it was flowing. Suggested pouring white vinegar in drain once a month. No warranty on stoppage
Performed whole home inspection customer just bought a through and is not interested in any plumbing upgrades at this time
Tightened up ceiling fan bracket. Fan is no longer all over the place. Inspected fan rated box and installation. Drywall is cut too big around box causing a slightly compromised installation. But safety is good. ,mount is tight and box is rated to hold fan.
We will be awaiting a phone call from the homeowner to see when he would like to go forward with the diagnostic
Came to house to give quote to add four can lights and add a switch for it so give him two different options for lighting and emailed them to him him and his wife will talk about it and reach back out to us
Today I did an eval on a down system. The drain line clogged and tripping the float switch.after clearing the drain I tested the system and found no further issues. System is now cooling
Replaced evaporator coil for master bedroom unit. Replaced customer provided thermostat.
New install coil not properly feeding Need to replace coil
Performed evaluation Upon arrival system was cooling Holding 76 Estimated refrigerant and put in requested amount by homeowner Reccomended TXV due to improper SH & SC requirements - cooling performance is maxed and will not improve unless TXV is replaced System delta 14 Reccomended comfort advisor System left on cool at exit
On arrival system running and cooling but producing only a 12 degree s of cooling. Ideally we want 20 degrees but 12 will certainly struggle to cool home. Found blower and coil very dirty and restricting airflow and evaporator coil was rusted. Looking outside condenser was starting hard causing compressor to overamp and contactor was buzzing indicating electromagnet inside failing. Found condenser producing superheat of 27 when the target is five. This low refrigerant level is the cause for poor cooling. Only found intermittent refrigerant pings when leak searching evaporator coil and nothing at condenser. Recommended speaking with a co,fort advisor about replacement due to age and condition, will follow up with customer next Thursday to see if they would like our bid for a new system as they know they need to replace vs repair.
Install 18k gas hz furnace and evaporator coil with high efficiency filtration and code kit
Performed evaluation on unit that wasn't cooling Checked system and noticed blower functioning, condenser was not Traced high voltage to bad contactor Replaced it and it worked Delta was 20 using thermal imaging System is back up and running Thank you for choosing comfort experts, have a great day
Arrived for service eval Concerned capacitor and motors are fine EVAP coil leaking refrigerant Comfort Advisor Tomorrow 9 am for furnace and coil