Alex did a great job working with a complete tear out of an old system and installing a new. Very methodical and very meticulous. One super tech.
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Excellent service. Nathaniel is ver pleasant to work with and did a fine job.
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Toby provided many options for the replacement of our 15+ year old unit. He was very friendly, thorough and helpful without pressuring us for a sale. His explanation of options was excellent.
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We have been customers of Comfort Experts for years and have always been very satisfied.. Yesterday, Colby provided excellent service and offered options for repair and replacement of our 15 yr+ unit. We appreciated his forth-rightness and insight. We would highly recommend him and Comfort Experts!
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After multiple estimates already on the books, Comfort Experts have come in with the most expensive quote yet. :(
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Tyler S. was prompt and got to our address within 3 hours of our request. Was able to take care of our bathroom sink drain within an hour and half. A clog caused our bathroom sink to backflow from the water coming down from the AC drain line. Would definitely use them again!
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Zak is very thorough. His accurate assessment of our AC was spot on providing needed information both now and in the future. Great service tech!
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Our tech on the day was Kellen, and we could not have been more satisfied with the man as well as his work. Kellen arrived in a most timely fashion and got right to work diagnosing the issue with our a/c compressor. Turns out the condenser unit was shot (thank you Texas weather) but he got us up and running quickly. He didn't stop there though; he did a thorough inspection on the indoor unit as well. That turned up a couple of issues which we will need to address in future, but Kellen did not try to pressure us into buying anything at this time. He explained what would need to be done and left it to us to decide when, and if, to proceed. No high pressure sales, he just provided the info for us. Even had photos of the actual problem areas so that we could see for ourselves where the problems were. Five stars!
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Performed evaluation Upon arrival system was cooling Holding 76 Estimated refrigerant and put in requested amount by homeowner Reccomended TXV due to improper SH & SC requirements - cooling performance is maxed and will not improve unless TXV is replaced System delta 14 Reccomended comfort advisor System left on cool at exit
On arrival system running and cooling but producing only a 12 degree s of cooling. Ideally we want 20 degrees but 12 will certainly struggle to cool home. Found blower and coil very dirty and restricting airflow and evaporator coil was rusted. Looking outside condenser was starting hard causing compressor to overamp and contactor was buzzing indicating electromagnet inside failing. Found condenser producing superheat of 27 when the target is five. This low refrigerant level is the cause for poor cooling. Only found intermittent refrigerant pings when leak searching evaporator coil and nothing at condenser. Recommended speaking with a co,fort advisor about replacement due to age and condition, will follow up with customer next Thursday to see if they would like our bid for a new system as they know they need to replace vs repair.
Install 18k gas hz furnace and evaporator coil with high efficiency filtration and code kit
Performed evaluation on unit that wasn't cooling Checked system and noticed blower functioning, condenser was not Traced high voltage to bad contactor Replaced it and it worked Delta was 20 using thermal imaging System is back up and running Thank you for choosing comfort experts, have a great day
Arrived for service eval Concerned capacitor and motors are fine EVAP coil leaking refrigerant Comfort Advisor Tomorrow 9 am for furnace and coil
I have installed 2 extra outlets for small appliance use
Replace main area unit with Amana 2 stage 36k gas upflow keep current filtration
On arrival system was off. When system turned on condenser made a metal on metal noise. Found dual run capicator blown. Once replaced condenser came back on but compressor would randomly stop making the noise and start trying to pump the non existent refridgerant, the rest of the time it would grind and not pump refridgerant. Found leak in condenser near filter dryer. Due to age and condition of equipment and the catastrophic nature of the equipment failure I recommended speaking to a comfort advisor about replacement. Visit is set for 9-12 tomorrow.
Replaced both hose bibbs on home and tested after replacement everything working properly, hose bibbs were leaking slowly when arrived. After repair noticed water meter is leaking on the meter nut on city side. Customer said she would call city and have them out to fix it at the meter.
I have found a few things that do need to be addressed but mainly the main panel, it's very crowded, in a closet and doesn't have any kind of main shut off so I have given him an estimate regarding replacing the panel and a HVAC tech will be out tomorrow morning to evaluate his system as it is much older and he says it keeps tripping the breaker but electrically speaking I could not find any issues
On arrival condenser was not running due to an exploded capicator. Replaced under warranty and system resumed cooling.
During this tune up I washed the condnesor added an easy start. Inside i change the filter and added an iaq200. Im happy to report that they sytem is clean and checks in tolernace. System is now back online and ready for cooling.
On arrival system cooling producing 19 degrees cooling. I door unit clean aside from bacterial growth in air handler and supply plenum. Drain line flowed when flushed. Outdoor unit passed all electrical testing. System cooling as I left.
During this visit I changed out a uv germ bulb
During this visit I tested the system in cooling. I washed the condensor and checked froen levels. I also adjusted some ducts that were pinched. System checks in tolerance. Im ordering a new germ light and pasuing the call until bulb comes in.