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Overall Experience
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Overall Experience
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Overall Experience
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Convenience
Overall Experience
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We always have great service from Comfort Experts! Friendly and informative representatives.
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Ryan was great. He was extremely professional and fixed the problem, but I have an issue with the cost of his visit. My issue ac/heat issue was supposedly fixed the day before by Zak, but after he left the problem still persisted so that is why Ryan had to come out. There was a part that needed to be replaced so I had to pay an extra $400 (after my 20% discount) on top of what I paid the previous day. After doing some research, I could of purchased the replaced part online myself for $20 and it took Ryan no more than 10 minutes to install the new part. I think it is utterly ridiculous that this fix was $400. I will be taking my business elsewhere in the future.
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Mark was very friendly and professional. Quick to replace our capacitor. Thanks!
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Joe was awesome! He informed me of all the work that was done and answered any questions that I had. Would definitley reccomend Comfort Experts!
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Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Changed filter. Recommend duct cleaning lvl1. Emailed estimates.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Customer did not have replacement filter. I recommend getting the ducts cleaned and replacing or upgrading uv light. Recommended upgrading filter to aprilaire. They want to talk about it and get back to us. Estimates emailed.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Changed filter. Recommend duct cleaning lvl1
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Changed filter. Recommend duct cleaning lvl1
We figure the noise is a mix between the intial rush of refrigerant and the blower motor kicking on. This system is new and all conpenets are in tolerance. The system hasn't been operational is sometime this can be a cause for concern when your unfamiliar with it's habits and intial start up. The system could benifit from a hard start kit as well.
This system has alternating voltage coming from the broad outside. Leads me to believe that the broad out side needs to be replaced. This is a Mr cool mini split system. He wants to check with Mr cool about warrenty.
On arrival system was running and cooling producing a 20 degree delta. Indoor unit was mostly clean, the coil was dusty and there were early signs of biogrowth in the supply plenum. The outdoor unit passed all electrical inspection but was overamping on start up.
Customer stated that upstairs unit temperatures were higher than downstairs temperatures. Found that zone damper for upstairs unit was receiving the proper twenty four volts to close damper, But damper motor had shorted not allowing damper to close. Recommended replacing damper motor for upstairs. Found no other issues at this time.
This system will not be replaced untill system brakes down completly. With that the system could beinfit from a total break down cleaning a UV system and hard start kit.
Arrived for AHC Current UV system inoperable and has growth on the fuel cell and in the supply plenum Recommend upgrading to one of our lifetime warranty UV airflow cleaners Blower and coil are dusty with biological growth Outdoor coil relatively clean Filter upgrade recommended to keep unit clean for longer Customer will discuss options with his wife and get back to us
Arrived for rec work Lifted and supported furnace Reattached file pipe Replaced flame sensor on main unit System left in heating at exit
Arrived for STUx2 Replaced filters Drains clear Condensers clean Capacitors and motors are fine Will return Friday 3/8 to lift and remount bedroom furnace, install IAQ200 and replace the flame sensor in the main house unit
