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Overall Experience
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Excellent service. Nathaniel is ver pleasant to work with and did a fine job.
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Toby provided many options for the replacement of our 15+ year old unit. He was very friendly, thorough and helpful without pressuring us for a sale. His explanation of options was excellent.
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We have been customers of Comfort Experts for years and have always been very satisfied.. Yesterday, Colby provided excellent service and offered options for repair and replacement of our 15 yr+ unit. We appreciated his forth-rightness and insight. We would highly recommend him and Comfort Experts!
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After multiple estimates already on the books, Comfort Experts have come in with the most expensive quote yet. :(
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Tyler S. was prompt and got to our address within 3 hours of our request. Was able to take care of our bathroom sink drain within an hour and half. A clog caused our bathroom sink to backflow from the water coming down from the AC drain line. Would definitely use them again!
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Zak is very thorough. His accurate assessment of our AC was spot on providing needed information both now and in the future. Great service tech!
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Our tech on the day was Kellen, and we could not have been more satisfied with the man as well as his work. Kellen arrived in a most timely fashion and got right to work diagnosing the issue with our a/c compressor. Turns out the condenser unit was shot (thank you Texas weather) but he got us up and running quickly. He didn't stop there though; he did a thorough inspection on the indoor unit as well. That turned up a couple of issues which we will need to address in future, but Kellen did not try to pressure us into buying anything at this time. He explained what would need to be done and left it to us to decide when, and if, to proceed. No high pressure sales, he just provided the info for us. Even had photos of the actual problem areas so that we could see for ourselves where the problems were. Five stars!
Overall Experience
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Overall Experience
Quality
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Overall Experience
Quality
Price
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On arrival system running and cooling as intended. Indoor unit clean and producing 20 degrees cooling. Drain line flowed when flushed. Outdoor unit passed all electrical testing but condenser overamped on start up. Recommended either a compressor saver kit or a soft start kit to reduce the wear and tear on the compressor when it starts. Cust declined all recommendations at this time.
Arrived onsite customer had a wall removed where shower valve install hall bathroom is. Wanted the shower valve installed customer going to get more quotes will call us if she needs us
Arrived onsite met with person living in home. He said to write estimate for hose bibb replacement and email to customer paying invoice as she is at work and not available. Wrote estimate and emailed customer
Replaced defective outlet. Moved surge protector outside of panel.
For this cooling tune-up I inspected the customer's air handler and condenser, all equipment was measuring within manufacturer specs and running well. I would recommend to the customer upgrading her UV system or replacing the bulb as the current bulb is burnt out. Additionally I would recommend her getting a duct cleaning as she has never had a duct cleaning in the 30+ years of living in the home. Customer would like to have an electrician come out to look at an outlet that sparked last April.
Arrived onsite customer just wanted some estimates for work wrote some options for him. Office needs to contact to collect service fee customer left home while writting up estimates.
Home owner is unavailable and needs to reschedule
Came to job to Quote swapping out a fan and did the work Customer is happy
Customer allowed me to complete tune up but was expecting hvac tune up.
Came to job for electrical inspection and quoted them on grounding.Their panel and also adding surge protection And? Adding smoke detectors
System had its filter changed that when I arrived blower was a little dusty.Attic is low on insulation. induce your motor and all safeties are working. Uv bulb is out and the Condenser outside was very dirty.I cleaned its capacitor was within tolerance.All amperages within range
On arrival system running and heating producing 20 degrees delta. Indoor unit very dirty. Dust fully bypassing filter, leading to a very dirty coil and blower. This impacts efficiency by reducing airflow. Additionally biological growth was present in both blower compartment and supply plenum. Recommended an April aire upgrade kit to install filters that will no longer bypass dust, an iaq 200 uvc system to kill biological growth spores in airflow, and a level two duct cleaning which will clean up all the construction dust along with cleaning the blower, coil, and spraying an anti fungal and microbial spray through the ducts and system. Outdoor unit was overamping on start up pulling 122 amps, exceeding the red line of 112. Additionally the contactor was buzzing and pitted. Recommended replacing contactor and adding a compressor saver kit to prevent overamping and overall help the compressor start easier. Discussed with customer over phone, will call to follow up Monday.
Unclog main sewerline no warranty full of roots l3ft estimate for repairs
