Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Excellent service. Nathaniel is ver pleasant to work with and did a fine job.
Overall Experience
Quality
Price
Convenience
Toby provided many options for the replacement of our 15+ year old unit. He was very friendly, thorough and helpful without pressuring us for a sale. His explanation of options was excellent.
Overall Experience
Quality
Price
Convenience
We have been customers of Comfort Experts for years and have always been very satisfied.. Yesterday, Colby provided excellent service and offered options for repair and replacement of our 15 yr+ unit. We appreciated his forth-rightness and insight. We would highly recommend him and Comfort Experts!
Overall Experience
Quality
Price
Convenience
After multiple estimates already on the books, Comfort Experts have come in with the most expensive quote yet. :(
Overall Experience
Quality
Price
Convenience
Tyler S. was prompt and got to our address within 3 hours of our request. Was able to take care of our bathroom sink drain within an hour and half. A clog caused our bathroom sink to backflow from the water coming down from the AC drain line. Would definitely use them again!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Zak is very thorough. His accurate assessment of our AC was spot on providing needed information both now and in the future. Great service tech!
Overall Experience
Quality
Price
Convenience
Our tech on the day was Kellen, and we could not have been more satisfied with the man as well as his work. Kellen arrived in a most timely fashion and got right to work diagnosing the issue with our a/c compressor. Turns out the condenser unit was shot (thank you Texas weather) but he got us up and running quickly. He didn't stop there though; he did a thorough inspection on the indoor unit as well. That turned up a couple of issues which we will need to address in future, but Kellen did not try to pressure us into buying anything at this time. He explained what would need to be done and left it to us to decide when, and if, to proceed. No high pressure sales, he just provided the info for us. Even had photos of the actual problem areas so that we could see for ourselves where the problems were. Five stars!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Unclog main sewerline no warranty full of roots l3ft estimate for repairs
Performed reccomended work Installed correct sequencer to allow both set of heat strips to function correctly System left on heat at exit
Arrived for evaluation Upon inspection system heat and Fan would not turn off due to sequencer Reccomended replacement and will stop by shop tomorrow to see if part are in stock - if parts are not - then we will order Installed basic sequencer for half of heat strips to function Added home and budget protection plan System left on heat at exit
Arrived for evaluation At arrival system was performing as normal Was informed by homeowner system was resisting operation this morning, after leaving, system was performing through out the day Heating components all operated following sequence Inspected components Ignitor and flame sensor condition was poor Replaced both components under P&L warranty System tested and operational at leave System left on heat at exit
Eval on trane furnace changed ignitor and tested
Arrived onsite gave the customer an estimate on some of the items he wanted looked at. Said he will call us to take care of needs to get some funds together before we do anything.
Arrived for super tune up Unable to wash condensor due to outdoor valve connections Condensor is in good condition - effectiveness will not be effected All cooling and heating components are in tolerance Filter was replaced by homeowner Reccomended compressor saver kit Reccomended soft start kit Plumber service scheduled 01/15/25 System left on heat at exit
On arrival system running and heating producing 20 degrees delta. Indoor unit clean and in good condition. Uv system bulb is non functional. Filter is allowing dust to bypass. Outdoor unit passed all electrical testing. When I left system running and heating.
For this super tune-up I inspected the customers air handler and condenser. All equipment was measuring within manufacturer's specs and running well. I recommend to the customer adding whole home surge protection as well as getting a duct cleaning to help with allergies and indoor air quality.
Arrived for evaluation Upon arrival system was off Adjusted thermostat temperatures and system operational Inspected system blower/heat strips/heat All components are working and operational Homeowner wasn't sure noise was directed from unit - but was concerned on home temperature Thermostat Auto function requested from homeowner to previous technician Set thermostat on 74 heat for further operation
On arrival I replaced the wire harness/replaced the 12 pin plug and all wires. When this failed to correct the issue I replaced the furnace control board. This corrected the problem. When I left system was running and heating.
