Daniel was a total professional. He was thorough in his worked, he answered every question I had, and even threw out suggestions about maintaining my home better. Was very nice, and everything went smoothly.
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Overall Experience
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Overall Experience
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He will be back Saturday to install a new breaker for my washer & dryer . He explained what needed to be done and answered all of my questions . I am very satisfied with the job so far. Tyler is a very nice guy . Very professional.
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Daniel was awesome. Very professional, knowledgeable and caring about finding the best solution.
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Daniel was great, found the problem ! Would have loved for him to fix it, but the price for just the labor was outrageous. Twice as much as we had from another big company quoted
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Cordial personality, helpful with his explanations, and quick to show the trouble spots.
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The technician was very knowledgeable and did a great job explaining things to me.
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Zak provides extremely superior customer service while making sure the cooling system is operating properly. He did a written estimate of necessary maintenance and is sending possible financing documentation for our needs.
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Our home was built in 2020 but the second floor is always warm. The first company came and said there was nothing that could be done. The Comfort team identified the problem and offered real solutions!
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Jake came out and understood exactly what I was wanting and provided a couple of options to go with. I appreciate the input and service provided in a timely manner.
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Zak was quick to remember his previous service call, finding the problem very quickly.
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For this call I performed a super tune-up. I recommended replacing a defrost control board that has visible wear and tear and showing signs of near future failure, I recommended a compressor saver for over amperage at startup, I recommended a blower cleaning due to dust build up on the blower wheel, I also recommended adding a drain switch and repairing the drain line because all fittings are dry fitted. Homeowner was on copper membership, they are switching over to home and budget protection plan for the same price and more benefits through the office next month. Homeowner stated they would call back to try to get the drain line taken care of next but need to save up some money for it. Thank you for choosing Comfort experts, have a great day!
Stu- washed Condenser and Changed filter Delta in cooling was 20 degrees and in heating 50 degrees Condensation lines would benefit from a float switch And adding a pan strip to prevent clogs Surge protection recommended to protect investment Customer denied works in the meantime Thank you for choosing Comfort Experts, have a great day
On this job I looked at both heat and cooling. Before I did I had to make some repairs to the outside system. I replaced a contactor and disconnect that had the system down. The system makes a super heat of 11 And subcool of 6 System is now back online and ready for cooling.
Came out for a plumbing evaluation found the strainer basket to be leaking and the waste end arm underneath the kitchen sink to be too short not allowing proper connection so it was leaking as well homeowner declined repairs
Eval- customer called in because he smelled smoke, when I arrived he told me about it and noticed that the thermostat was reading 77 when it was set for 75 Upon thorough evaluation, there were no signs of burnt wires, checked out thermostat and upon satisfying temperature, system wouldn’t cut off Replaced thermostat, system would shut off and on Customer had personal UV bulb and replaced for him System is operational Thank you for choosing Comfort Experts, have a great day
Customer walked outside and caught condenser in defrost mode saw that the fan was off and the compressor was running and she thought that something was wrong I explained to customer the unit goes into defrost as normal operation checked all free on levels to be good temperature split good checked auxiliary heat all auxiliary heat working collected service call by credit card
For this job I called the homeowner to touch base about having a plumber or electrician schedule to go out to them. They stated they have been very busy and we're not ready to schedule anything at the moment but they would call back to get a plumber schedule. Thank you for choosing Comfort experts, have a great day!
Found loose wires at molex plug at board fixed wires at molex plug checked all safeties on gas furnace checked all components unit is now working also switched customer to conversion protection plan customer paid in full by credit card
For this job I performed a heating tune-up. No significant abnormalities were noted during inspection within the heating elements of the unit. I didn't know that the homeowner had a UV bulb out of tolerance on a germicidal UV system. I offered replacing the UV bulb, upgrading UV systems to the iaq200 that also purifies air, and also replacing a drain pan that has severe corrosion inside of it. Homeowner did not commit to any work at the moment, I stated I would leave the estimates as open for reference in case they wanted to have any work done later down the road. Thank you for choosing Comfort experts, have a great day!
For this call I performed a super tune-up. All components within the unit were running within normal limits at the time of inspection. I noted that the home does not have any type of surge protection, and homeowner let me know they have not had a plumbing inspection for water heater in a while. I offered to have an electrician come and do a check on their breaker panel and install whole home surge protection. I also offered to have a plumber do an inspection on the water heater. Homeowner stated they would have to look at their schedule and speak with their spouse and call back when they are ready to have any of the two things done. We upgraded the membership homeowner was on a copper 20% membership we upgraded to home and budget protection plan to include savings on both plumbing and electrical visits. Thank you for choosing Comfort experts, have a great day!
For this job I performed a evaluation. Homeowner stated that they don't believe the system has any issues but wanted a general look over the four the winter storm. No significant abnormalities were noted during the inspection aside from over amperage at startup. I offered a surge protector to protect the unit in case of power surge during the storm, a compressor saver to lower the initial amp draw or a soft start device to work as surge protection and lower amp draw all in one. Homeowner did not commit to having any work done at the moment and stated they would think about it. I left the estimates as open estimates for the homeowner to have as reference if they ever decide to go ahead and move forward with an installation. Thank you for choosing Comfort experts, have a great day!
For this job I performed a super tune-up. All components within the unit were working with the normal spec limits. The unit did have a UV bulb out of tolerance and I didn't know that the home has severely low insulation. I made estimates for a UV bulb replacement, a UV upgrade, and several different estimates for different amounts of insulation to be added to the home. Homeowner was very interested and insulation being added but stated they will need to wait until better weather comes to go ahead and commit to having it done. Homeowner stated that they have a UV bulb replacement that they will take care of themselves. No further suggestions were made. Thank you for choosing Comfort experts, have a great day!
1/19/26 Came out here to quote a few different things with adding plug for internet and equipment and also adding car charger in garage and also taking a look at hardwiring security lights Will be back out here Friday 23rd 2:00pm for rest of day to do all work in quotes
Came to job to do electrical inspection and talked to customer about multiple things like finding a new panel cover for her panel since there is not one and also fixing the doubled and tripled up neutrals and putting a 2-in bushing to cover up all the wires coming into the panel also talk to about adding a surge protector to cover every electrical equipment in our house and also talked about doing a panel change in case we couldn't find a panel cover and if she did just want to upgrade it
Today I rewired a thermostat. The system is now back online and ready for work