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Our home was built in 2020 but the second floor is always warm. The first company came and said there was nothing that could be done. The Comfort team identified the problem and offered real solutions!
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Jake came out and understood exactly what I was wanting and provided a couple of options to go with. I appreciate the input and service provided in a timely manner.
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Zak was quick to remember his previous service call, finding the problem very quickly.
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Service visit went well. Identified some issues needing correction, took care of things!
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Wonderful young man, very polite and professional. All conversations were professional with a warm earthy tone. All clean up was exquisite. Very satisfied with the results.
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He smiled during entire service call. His polite demeanor and stellar service work were greatly appreciated. The explanation was easily understandable.
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Overall Experience
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Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On this job I came across a frozen coil all the way to the compressor. I'm pausing the call for tomorrow first call
Ductwork Torn apart in multiple places. Insulation covering vents from the inside Full duct system required once post control company gets rodents under control
Today we showed up on a complimentary plumbing estimate. Upon arrival the gas water heater located in the garage the water was actually shut off to it. The water heater itself is actually leaking and it is no pan underneath. I did not turn the water heater back on due to it leaking and also being the age of 23 years old. My recommendation will be to replace the water heater itself. With replacing the water heater he will get a pan drain, a new shut off valve, two new water lines, a gas sediment trap, and expansion tank. There will be an estimate left in your email. Thank you for choosing comfort experts!
On this visit I replaced a 40/5 cap and installed a new easy start.i also removed a dirty filter they will need to order a new 110 aprilaire filter soon. The system is now back online and ready for cooling.
Performed evaluation System operational - 17 Delta Filter was not replaced from previous visit by homeowner - homeowner does not have replacement filter - filter left removed Build up blocking airflow through system Original work performed by repairing supply box top is still intact and has no damage From last visit rodents have torn into supply duct work releasing air into home in multiple locations Technician for IAQ will bring media 213 for filter replacement - homeowner is aware of filter estimate to be made by technician Scheduled service to IAQ 06/30/25 - Zak - requested by homeowner
For this job I performed an evaluation. Upon arrival the homeowner was not present but had a worker present for the inspection. The worker informed me that there were two rooms that were not cooling and at the house being inspected was a Airbnb. I checked the vent and quickly noticed there was no air flow coming from the the air vents. When arriving to the Attic I noticed that there was duct work disconnected and the two ducts leading to the two rooms with issues or the ones that were disconnected. The emergency drain pan had water in it and there was water dripping from the secondary drain line outside. I spoke with the homeowner over the phone and gave an estimate for a level 3 duct repair. I told homeowner that there were probably more issues going on as well that could have been caused by the loose ducts. The employee that was with me at the house was not able to stay any longer cutting me short on time. I told homeowner I needed more time to be able to diagnose all issues due to t
Upon arrival system was off home owner stated that system was cooling past set temperature at thermostat. We entered from the back of the home and I noticed right away that condenser coils were dirty. I turned system on to see if issue was still happening. Customer stated that they recently changed air filter and issue was still ongoing. Temperature in the home dropped below thermostat ask, and was continuing to drop with system continuing to cool. Checked 24 volts and was still getting a call for cooling even though thermostat was satisfied. I recommended new thermostat and condenser coil cleaning Installed new thermostat and programmed with correct unit settings for heat pump. Checked Delta and was at 19 with system running for 5 mins Went outside and cleaned condenser coils from inside out. Tested system to make sure it shut off after thermostat satisfied and it did. System was left on cool at 73 on departure per home owner request.
For this job I worked 50 percent of a level 1 duct cleaning while Jonathan completed the remaining 50 percent of a level 1 duct cleaning
Completed cooling tune up All electrical components good amp draws good free on level is good cleaned condenser filter good drains clean and clear system operating correctly
For this job I evaluated the duct system and gave estimates for basic and premium duct cleanings. Homeowner had a few concerns potentially with airflow. I recommended a referral to IAQ specialist Zak L. to be able to answer more questions and potentially give homeowner more options.
Came out to give quote for hot tub and apparently Tyler was already out here to give a quote and don't know how we got scheduled to come back out here but we had already given them a quote
I have made an estimate for installing the hard wire to his hot tub it would require a 50 amp GFCI breaker a regular breaker and a disconnect along with about 20 feet of number 6 wire as well as conduit
Performed evaluation Upon arrival system was cooling but home was not receiving Cool air Top of the supply plenum had a massive cut out Spray seals/Tape seals/Mastic seals applied to supply both sealing cut out and top supply box face System cooling and left on at exit Advised homeowner filter is in need of replacement - will have a good amount of build up to affect performance - did not have filter at time of service
I did a two system super tuneup. Both systems are in the attic. Insulation is good. Both systems have water safeties furnace was running well. Deltas are nice. At the outdoor, there was a high in rush for the compressors. suggested hard start kits. Homeowner declined also suggested pant strips. Homeowner declined. Vacuum and washed out outdoor units and AC was running when I left.
Arrived for airflow evaluation 1860 CFM return side 1090 CFM supply side 3.5 room furnace needs 1400 CFM on both sides Each individual room is sized with and only have unidirectional vents blowing at exterior walls instead of multi directional vents blowing at the walls and into the space Recommended full duct system replacement due to sizing mismatch and distribution issues