Tyler has been here before, twice when we had electrical failures. This time he came out to resolve issues that had not yet become apparent. He opened up @40 plugs and @20 switches to confirm the wires were properly attached and tight. Found loose wires in every room. We sleep better now.
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We were having problems with two circuits in our house, they just suddenly quit working. Tyler located the problems, loose terminal connections. He then checked every plug on the circuit and found additional loose connections. One of the plug receptacles needed to be replaced and he completed that task as well. Excellent work, very knowledgeable.
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Had a problem with 2 different circuits not working. Tyler located the problem (loose wires at two different electrical outlets). Very strange since this home is only 18 months old. I wonder how many other outlets are waiting to fail? This could have taken hours but Tyler took care of the problem quickly. Excellent work.
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Tyler Lawyer arrived on time and was very knowledgeable and professional. It is a new house so he found no problems. He did tighten some of the main panel circuit screws and explained that sometimes the screws become loose from movement/temperature fluctuations.
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Mark took his time assessed where problems came from, got back up and going with minimal impact to family when he had a long day
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Ian was on time and did a great job flushing and doing annual maintenance on our Rheem tanked water heater.
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Scheduling could have been better, waiting from 10 A to 5 P was unacceptable. A text the morning of service narrowing the time to 2 hrs would have been better. Justin was great.
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No Smoke. Wanted evaluation of solar monitor failure and burn smell. That's what I got. No Fake, NoGuess, called for backup to avoid making it worse by " fiddling" as others sometimes do. Appreciate the honest timely facts. Team having to research solution though.
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Thank you for good information. Zak answered all my questions and most certainly knows this business well!
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William advised me of my options and shone the hvac systems that would meet my family’s needs for the future. He also gave me information on the warranties that were part of each system. We were able to pick the system that fill our needs and fit our budget. William deserves a raise.
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Aaron did an outstanding servicing my Air conditioner. He did a great job of explaining the issues with my unit. He also recommended the company warranty/ membership to cover future repairs and a discount on a new air conditioner. He was very professional and had a great attitude. Based on my experience with Aaron I would highly recommend Comfort Experts to anyone needing ac service.
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Contracted with Comfort Experts for a "Level 2" duct cleaning following dry wall repairs. They were very good. We can already tell the difference in air quality.
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Kellen was great! He explained everything in detail about a Level 2 HVAC duct cleaning. (Must be the military background-cut through the noise and get to the objective.) Thank you Kellen, the team was out today to do the work and we are already enjoying cleaner, fresher air in our home.
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2013 Goodman airhandler Checked and tightend all electrical connections Customer recently changed filters Drain had build up in trap and condensate pan Heat strip were functional Evaporator coil has some dust and dirt build up Blower motor and wheel have biological growth build up 2013 Goodman heatpump Checked and tightend all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit 2013 Lennox airhandler Checked and tightend all electrical connections Customer recently changed filters Drain had build up in trap and condensate pan Heat strip were functional Evaporator coil has some dust and dirt build up Blower motor and wheel have biological growth build up 2013 Lennox straight electric Checked and tightend
Upon arrival hratpump was not running. Found Primary electrical unit was pitted and not passing power through to heat pump. Replaced Primary electrical unit and added compressor saver to system.
I have completed an electrical wreck work to check every single switch and plug inside of the home and make sure that the connections were tight and proper I had originally gone out there for a circuit failure on 1/22/24 and again on 2/13/24 in both situations the failure was due to loose connections on one occasion one plug had melted in the bathroom due to arcing
Justin P. completed a heat and air conditioning service call.
Upon arrival Condenser was not running while cool mode was calling. Upon evaluation found Condenser board was throwing 08 code system didn't have line power. Checked main breaker box found Condenser breaker was tripped. Reset breaker ran system check found no issues. Tennant stated power company was working on power days before and shut her power off. Found no others issues in system Talked with Tennant about uv bulb replacement. Also talked about uvc 200 and the benefits uvc 200 has over standard uv system that last longer.
Tyler T. completed an electrical service call.
After arriving well showing me exactly what happened was able to turn it back on we did find an outlet with burn marks around it and it had melted part of the easily wire so I rewired it and replaced the outlet we also talked about how this is technically the second time that this wiring has caused an issues
During inspection verified that system was working properly Spoke with customer about unit surge protector being out and how it had protected the system from a surge that had come through and if they wanted to get a new one installed onto the system Went ahead and got that new surge protector on and had the system up and running Left customer's house with system operating properly
Ryan and I arrived on site for DOA heat pump removed old welded in New ran vacuum. Wired in new board tested and ran for half hour. System is on and heating properly to all zones 100 degree air from supply. Rec work completed.
Tyler L is completed an electrical evaluation trying to find the box plugs and switches that I uncovered were all very loose almost completely untightened along with this fact I found a wire that was stabbed into the back of an outlet to be completely severed it broke off the worksmanship for the house and its entirety electrically speaking was very unprofessional I have suggested to them to get into contact with their original builder and try to sort this out
Outdoor kept hitting head pressure attempted to recover refrigerant thinking it may have been overcharged no change after hours of troubleshooting supervisor and myself both agree DOA heat pump. This is our 4th visit within 30 days time. Materials have been added will return when parts are available or when DOA approved.
There was a smaller separate panel mostly next to their solar equipment that did include the breaker that was causing them issues it was tripped I reset it and explain to them that putting their space heaters on said circuit especially when that circuit is wide spread around the house will trip it
