Jake arrived promptly, was knowledgeable and very respectful. Diagnosed the issue and gave me a solution to the problem. I would recommend this service to any one that was in need of this service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
It was perfect timing when I ran into Comfort Experts at a car show because I’d been putting off getting my furnace looked at. They made it easy to schedule an inspection and Jerred arrived in the expected time window. He was efficient but thorough and made sure to review my options and what was going on. He ensured I understood and didn’t have any questions before setting up for my next appointment. Thank you so much!
Overall Experience
Quality
Price
Convenience
Extremely thorough and explained everything fully. Very satisfied overall.
Overall Experience
Quality
Price
Convenience
Garrett did a great job, checking out my A/C and Heating unit.
Overall Experience
Quality
Price
Convenience
Tyler did a great job, installing new water cut offs in the bathroom.
Overall Experience
Quality
Price
Convenience
We had very good results. Quick Response and excellent service thanks to Nathaniel
Overall Experience
Quality
Price
Convenience
There not enough adjectives to describe how great Michael was in his visit. He explained things on our level and was patient as we asked lots of questions.
Overall Experience
Quality
Price
Convenience
Good and quick service. Explained everything and made sure we had no questions. Most importantly got the job done.
Overall Experience
Quality
Price
Convenience
Brock did an outstanding job. On his work, and explaining everything. Very happy with his job.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
They all need a 5 star plus rating. Jordan, Daniel concha, and Alan were very respectful and knowledgeable. Any questions I had they were able to answer them. Thanks again guys!
Overall Experience
Quality
Price
Convenience
Gavin was very friendly and respected my home
Overall Experience
Quality
Price
Convenience
Mike did an excellent job on our tune up, explained everything and was very helpful with the maintenance of our unit! Very pleased with him!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
9/23/25 Need a second meeting set with customer for Monday or Tuesday so Joe Rob and I can come back to discuss options
Came to job to look at adding plugs for govi lights in soffets and also quoted to add switch and plug in bathroom spot and hang light with box customers that he does want to get it done by us to talk to the wife first customer said he did want to get a few quotes before proceeding with the work
During this visit I looked at both heating and cooling. I'm happy to report that the system test in tolerance on all sides and areas. TD is 20° Subcool 10° The system could benifit from an easy start to help better manage the inrush amps. Filter is dirty but he's getting a new one tomorrow
We came out to customer's house to look at covers in a garage because inspector was out here and said covers were too small and that there was a broke cover and they needed to be sized and secured down and that there was something wrong with the GFCI and the switches as well as the covers for them but there was nothing wrong with any of it everything was wired correctly everything is working GFCI in garage controls all the plugs in the garage I came and we replaced the cover that was chipped and broken with the new one and also replaced the screws on one of the covers that were rusting other than that everything is working and is fine. Covers are fine and nothing wrong with the size
Performed evaluation Upon arrival system cooling was off - Fan on Homeowner concern is water leaking to bottom bathroom - closet unit System delta 6 Indoor coil has massive build blocking airflow and causing water to drip underneath unit Indoor unit has high dirt/biological growth invading the units mechanical and electrical components Indoor blower motor fan has high build - motor stress Primary trap has small clog but cannot accept excess water flow Outdoor unit reccomendations - Out of tolerance dual run capacitor - primary electrical control unit gashing/burn - system has over manufacturer amperage start (soft start kit) Indoor unit reccomendations -cut/pull/clean coil -blower wheel clean -IAQ200 UV -drain clear/microbial treatment strip Due to level of build on indoor coil - refrigerant is not calculated - airflow affecting unit performance - system is likely to need refrigerant System cooling left off at exit - Fan on Scheduled comfort advisor Today 09/09/25 3pm-5pm
Came to job for issue was smoke detector and got here and customer just didn't know what type of smoke detector it was so told him and showed him what to do because he wanted to get the piece himself and do it
IAQ estimate Replaced dual run capacitor Resealed system Topped of system with refrigerant Installed IAQ2000 to eliminate allergens and microbes from the conditioned space Treated system with anti microbial most Homeowner will remove and seal his and grow on his own
Performed evaluation on system 15 Delta System is low on refrigerant Homeowner expressed concerns of growth in return duct due to occasional issues with high humidity Reccomended refrigerant Reccomended capacitor - out of tolerance Reccomended leak search Reccomended home and budget protection plan Homeowner will wait for potential repairs when talking with IAQ Expert to determine whether or not to use Goodleap - dependent on reccomendations Scheduled Service to IAQ 10am-12pm -Zak on Tuesday 09/02/25
Upon arrival for super tune up I asked to show me to thermostat and indoor access for unit I asked for filter replacement, filters were provided I started in the attic and began tune up, started with checking delta T and had 16° of cooling I then checked filter which was pretty dirty and ready to be replaced, installed new filter I then checked blower motor and its in good condition I then checked evaporator coil which had a little bit of buildup but was in good condition Switched system to heat and checked heating components, all in good condition Lastly I checked drain line which had a little bit of buildup but I was able to clean it out, I then poured vinegar down the line and chased with 2 gallons of water. Line had no backups Switched to outdoor unit Started with checking safety disconnect which was in good operating condition I then removed condenser fan and checked it, it's in good condition Cleaned condenser coils from inside out then rinsed off the sides to clear debris
Today I called the customer back after speaking with my supervisor as well as the parts manager so that I could give him a quote for the repairs and an expected lead time I tried to send the e-signature thing and I'm not sure how to walk him through it so I am pausing this call so the office can call him in 20 minutes at 11:20 a.m. and try to get it figured out so he can make payments so that we can order the part when we process payment and order the part we need to make sure that we also order the opposite side of the plug I have already run this by the parts manager I just want to make sure that it is not forgotten
Arrived onsite disposer was working properly when arrived. Customer said he will probably buy a new one and have installed anyways. Wrote up customer supplied disposer install for customer and emailed to him.
Arrived onsite customer not available till after 2 gonna take a lunch and return. Arrived back onsite at 1:55 waited to 2:23 no one arrived home or answered door. Customer will need to reschedule for another visit.
ELECTRICAL TO PLUMBING Reset breaker for the portion of the house that wasn't working and set up for a plumber to come out today and check his garage disposal
Today we showed up for a complimentary second opinion. Upon arrival homeowners powder bath toilet was constantly running, so she changed out to fill valve. As she shut the water off with the push shut off valve it would not open back up, it was seized and wouldn't allow water to pass through. We had to pull the toilet to be able to access the water shut off. We had to cut a 1x1 square into the drywall. We cut the old stop out put on a stub out and a new shut off valve. We set the toilet back and tested it, and everything worked well. Thank you for choosing comfort experts!
Today we showed up for a complimentary plumbing inspection. Upon arrival everything in the house was draining well, there were no leaks. It's a three bath house two bathrooms downstairs one upstairs.The the water heater is approximately 9 years old and hasn't had any maintenance done to it. As we got into the master bathroom the right side vanity was clogging up, that is where the condensation line connects into the plumbing. In the backyard there is a hose bib where when you turn it on it sprays from the handle. My only two recommendations would be to replace the hose bib and to clear that Master drain. I took off the p-trap and cleared out underneath, and then ran my top snake down the drain. That solved the issue and that sink now drains as should be. Thank you for choosing comfort experts!