Brock did an outstanding job. On his work, and explaining everything. Very happy with his job.
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They all need a 5 star plus rating. Jordan, Daniel concha, and Alan were very respectful and knowledgeable. Any questions I had they were able to answer them. Thanks again guys!
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Gavin was very friendly and respected my home
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Mike did an excellent job on our tune up, explained everything and was very helpful with the maintenance of our unit! Very pleased with him!
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Zak. Did a great job on the A/C. Service. Expanding everything. Showed me a few issues that he recommended.
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Casey was very profession and complete . explained all that he was going to do and completed it very briefly . He had my thermostat working in no time.
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Casey Dobbs has to be one of your BEST repairman ! I give him a 10+ for the job he did for us Saturday night !!!!!!! Thank Y'all for your HELP ! Richard and Sandra Jackson
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great. quick.
Response from Comfort Experts Inc.:
Thank you for taking the time to provide awesome feedback!
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Execellent job
Response from Comfort Experts Inc.:
Thanks!
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4/20/24 - During inspection verified that system was not cooling on properly Checked cap and it was testing within specs and determined we had good airflow Spoke to customer that it seems we are having a refrigerant problem and let him know I could not check the levels due to the rain and it being cold that it wouldn't give me proper readings and told him I would need to schedule to return Tuesday to get proper readings Customer said that worked with him and said he preferred if it was a early morning call Schedule for 4-23-24 to return to check refrigerant levels
During inspection verified that system was working properly Spoke to customer about a surge protector for her system to help from any blackout,brownouts or electrical surges that could potentially damage her system Customer wanted to hold off on the purchase for now until a later date
Arrived for rec work Installed electro static filter Informed the customer how to change out filter and what they need to know about the filter
Arrived for service eval Waive service fee due to lose support strip Tightened strap, Resealed plenum and ducts with mastic Installed IAQ200 pulled and cleaned Blower Cleaned coil Added pan strip Sanitized ducts with microbial mist Will install polarized filter (20x25) when it arrives
I installed eight new LED light bulbs inside of pre-existing can lights
I will be returning on Friday the 8th to complete sold repairs
Ran STU on customers unit. All heating and cooling components tested within recommended tolerances, but there was no hard start on unit and found a compressor wire had rubbed out on the reversing valve. Informed customer that wire needed to be fixed immediately to prevent further issues. He will call company that replaced compressor for repair. Adjusted wire to prevent rub out for the time being. Found no other issues at this time.
During inspection verified that system was working properly Spoke with customer about recommendations for the system including a UV system and a duct cleaning and customer said he would need to get that duct cleaning eventually but that he wasn't doing it today Left customers house with system operating properly
During inspection verified that system was working properly Spoke to customer about some recommendations for the system and he said they do need to get that duct cleaning done and a uv light to prevent build up and he said the home is still under mothers name so he needs to run it by her first before setting up an appt Left customer's house with system operating
After arrival, the homeowner explained to me the issues they've been having with their outside laundry room. after inspection. I noticed that the Pi pi ping that was used was galvanized and it is completely deteriorated and breaking. So I first started to give an estimate for running a new hot water line running from the kitchen all the way to the outside shed where the laundry room was located, and it came out to 80 feet worth of a trench Plus a five foot tunnel to expose underneath the house to tie into the existing water lines. I then had the home owner shut the water off at the heater and turn the water back on at the city meters so that they will be able to have water in the meantime, but whenever he did the cold sideline also started spraying water out which means we need to replace that line as well. The homeowner said he is going to contact the bank to see if they're able to get a better rate than what he believes we can provide. And if now he will give us a call to run financi
11/24/23 repaired frost proof hose bibb out back. Replaced rubber washer. Master bathroom sink cold valve is stuck in position and can't open all the way. Quoted for repair on sink
Ran AHC on unit. All components tested good. Found no surge protection, and ducts are due for cleaning. Customer would also like a Plumber out regarding issues with his garbage disposal. Found no other issues at this time.
