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Blake was very helpful and was good at explaining our questions. We will request him next time.
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Our specialist, Blake Bates, was friendly, detailed and thorough, extremely helpful in providing information and giving explanations. The scheduling process was simple and easy with email, text and phone call updates. Completely satisfied, would recommend and will use again.
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Easy to schedule - very good communication throughout the process.Tech was very knowledgeable and friendly.
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Mike did an excellent job of discovering our plumbing issue and fixing it quickly and expertly. He thoroughly explained what the issue was and even performed measures for it not to happen again. We are very satisfied customers!
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Jordan from Comfort Experts came to my house to do maintenance and the entire process was professional, efficient and a pleasant experience.
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Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Mason!
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Great experience - he arrived on time - gave good suggestions and cleaned up after himself
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Comfort Experts are wonderful. They explain everything and they are polite. I have never worked with a plumbing, HVAC or electrical company that is as good as Comfort Experts.
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Replaced uv bulb and blew in 1500 sq ft of r-11 insulation
Tech arrived at a membership tune-up. Upon inspection the inverter board was functioning. The condenser coils were hosed off to assist with air flow across the coils. The filter was dirty and replaced. The drain was clear and bleach was poured. The customer was informed of recommendations today. He decided to move forward with updating the membership, installing the better drain safety, installing the treatment strip, upgrading the attic insulation, updating his membership and replacing the UVC bulb. The treatment strip and drain switch was installed and functional today. The Membership was also updated today. The install was contacted and will return to add the insulation and replace the UVC bulb. Material were added to the report. The system was functioning upon departure.
On arrival system was running and cooling producing a 20 degree delta. The indoor unit was clean outside of biological growth. The outdoor unit passed all electrical testing. I recomended a uv system for the biological growth, customer declined at this time.
Tyler L has completed an electrical evaluation she is interested in getting a subpanel so that she can have a little bit more room add in some more circuits I did estimate and send it to her as an email as well talk to her about it I have also referred Miss Veronica to do some drywall repair and I replaced a customer supplied switch three-way
After arrival, the homeowner asked if I can take a look at the 2 water heaters in the attic and give them my professional opinion. The homeowners have an active leak on their waterline, which is spraying onto one water heater and both of the water heater connectors are completely corroded. The home owner had the manufacturing company out here today before I arrived and they told them that they are not under warranty because it was not the tank that malfunction, it was the lack of service repair from the previous install. I gave you home owners Four different estimates, which started in the low seven thousands and ended in the high eleven thousand to replace both water heaters and the attic, as well as replace up to ten foot of new copper.
01/22/24 Tyler S- repair busted 1/2" hot water copper line in wall. Has to cut the wall farther open to reach break.
Michael S. completed two systems annual heating and air conditioning tune ups.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Changed filters. Recommend 2 lvl 1 duct cleanings and switching over to home and budget protection plan.
Tech arrived at a service call. The customer wanted a quote to fix the outside high side service valve that was broken. A quote was given for repairs. Due to price of repairs, it is recommended that the customer speak with a Comfort Advisor about upgrading the outside system. The customer will review the quote and let us know what he decides.
11/06/23 Tyler S- assess 50gal waterheater and determined the gas valve needs to be replaced. Gave options on repair or replace unit. Unit is located in attic
Tech arrived for purchased estimate rec work. The blower housing was removed and the wheel was cleaned. The wheel housing was reassembled and properly reinstalled. The motor was tested and functioning. The Delta was within range and the thermostat batteries were replaced. Customer paid with check.
During inspection customer showed me that he had one of his return ducts knocked off in the attic so went ahead and got it attached so customer good get installation blown in the attic
