Overall Experience
Quality
Price
Convenience
Tyler was excellent and fast diagnosing some issues we had. Appreciate him doing not only our electrical checkup but also the repairs late on a Friday afternoon!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Blake was very helpful and was good at explaining our questions. We will request him next time.
Overall Experience
Quality
Price
Convenience
Our specialist, Blake Bates, was friendly, detailed and thorough, extremely helpful in providing information and giving explanations. The scheduling process was simple and easy with email, text and phone call updates. Completely satisfied, would recommend and will use again.
Overall Experience
Quality
Price
Convenience
Easy to schedule - very good communication throughout the process.Tech was very knowledgeable and friendly.
Overall Experience
Quality
Price
Convenience
Mike did an excellent job of discovering our plumbing issue and fixing it quickly and expertly. He thoroughly explained what the issue was and even performed measures for it not to happen again. We are very satisfied customers!
Overall Experience
Quality
Price
Convenience
Jordan from Comfort Experts came to my house to do maintenance and the entire process was professional, efficient and a pleasant experience.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Mason!
Overall Experience
Quality
Price
Convenience
Great experience - he arrived on time - gave good suggestions and cleaned up after himself
Overall Experience
Quality
Price
Convenience
Comfort Experts are wonderful. They explain everything and they are polite. I have never worked with a plumbing, HVAC or electrical company that is as good as Comfort Experts.
Overall Experience
Quality
Price
Convenience
On arrival condenser was locked to a high pressure cutout code. Refridgerant levels good, high side pressure around 225. Moved hot gas discharge sensor. Advised customer that it is likely a random code but if the issue reoccurres to let us know.
For this tune up, I inspected both inside and outside Upon revision, uv light bulb was out and mentioned to home owner about replacing, homeowner asked me to bring it to her so she can look at it, upon moving light bulb it came on, results that it had came loose and after doing that I told homeowner that she doesn't have worry about it until next visit Electrical and refrigerant levels are good to go for the summer Thank you for choosing comfort experts, have a great day
5/28/25 Came to job to quote changing out 7 lights and need to be Is scheduled for friday Husband was not there And he's the one that knows everything
On arrival system running and cooling producing 20 degrees cooling. Indoor unit passed all electrical testing. Installed new uv bulb to replace burnt out one. Outdoor unit passed all electrical testing. System cooling as I left.
Customer wanted estimate on installing a customer owned mini split, discussed returning his mini split and purchasing one from us.
Came to house to look at Swapping out a fan with a specialty fan And gave quote and also talked to him about swapping out light bulbs and stuff.Since he doesn't have a ladder that does that and also talk to him about a membership?Which he might go with when he calls us back to do the fan because he liked the discount and also the parks that come with the membership
Arrived onsite inspected water heater in garage is over 20 years old do not recommend flushing recommended replacement. Flushed water heater located in attic water looked clean was not a lot of sediment in water heater located in attic.
Cleaned condensor and tightened connections Delta 20 all cooling and heating components are in tolerance Filter did not need to be replaced Current UV system is functional System is clean and connections are good No reccomendations for unit System left on original settings heat/cool
Was just at this house 2 days ago and called her to talk about what she was confused about. And apparently she isn't confused about anything. Everything is all right. I was just out there for electrical inspection. 2 days ago and so I called her to see what was up and there was nothing going on. So I don't know if it accidentally got put on Electrical and it was meant for h v a c or plumbing or something
Came to job for plugs not working and breaker not resetting And ended up being homeowner.Didn't reset the break right But she wants to do future work by adding a sub.Panel and Adding three plugs throughout her house , so quoted her on that and We'll call back to get that schedule at some point in time when she's ready
Called customer but was unable to reach him. Emailing updated estimates.
Arrived onsite inspected water heater did not find any issue with water heater. Customer just wanted to make sure nothing was wrong heard a noise on her roof. I however did not see anything that needed to be addressed. Customer said no one told her that there would be a service fee. she said no one told her about it so I told her I would notate it on her invoice.
Replaced Noritz tankless hot water heater located in attic area where old tankless was leaking. Estes after replacement was complete everything working properly.
Estimate to install a new noritz nr98sv tankless water heater in place of old tankless water heater. Price includes all labor and material for installation. Schedule install for tomorrow morning will pick up at Ferguson by the residence in Lewisville.
On arrival system heating with no issues. Indoor unit clean and in good shape. In cooling the condenser was overamping on start up and the capicator was out of tolerance. Recommended replacing capicator and adding a compressor saver kit to the system.