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Tyler was excellent and fast diagnosing some issues we had. Appreciate him doing not only our electrical checkup but also the repairs late on a Friday afternoon!
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Blake was very helpful and was good at explaining our questions. We will request him next time.
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Our specialist, Blake Bates, was friendly, detailed and thorough, extremely helpful in providing information and giving explanations. The scheduling process was simple and easy with email, text and phone call updates. Completely satisfied, would recommend and will use again.
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Easy to schedule - very good communication throughout the process.Tech was very knowledgeable and friendly.
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Mike did an excellent job of discovering our plumbing issue and fixing it quickly and expertly. He thoroughly explained what the issue was and even performed measures for it not to happen again. We are very satisfied customers!
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Jordan from Comfort Experts came to my house to do maintenance and the entire process was professional, efficient and a pleasant experience.
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Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Mason!
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Great experience - he arrived on time - gave good suggestions and cleaned up after himself
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Comfort Experts are wonderful. They explain everything and they are polite. I have never worked with a plumbing, HVAC or electrical company that is as good as Comfort Experts.
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Customer wanted estimate on installing a customer owned mini split, discussed returning his mini split and purchasing one from us.
Came to house to look at Swapping out a fan with a specialty fan And gave quote and also talked to him about swapping out light bulbs and stuff.Since he doesn't have a ladder that does that and also talk to him about a membership?Which he might go with when he calls us back to do the fan because he liked the discount and also the parks that come with the membership
Arrived onsite inspected water heater in garage is over 20 years old do not recommend flushing recommended replacement. Flushed water heater located in attic water looked clean was not a lot of sediment in water heater located in attic.
Cleaned condensor and tightened connections Delta 20 all cooling and heating components are in tolerance Filter did not need to be replaced Current UV system is functional System is clean and connections are good No reccomendations for unit System left on original settings heat/cool
Was just at this house 2 days ago and called her to talk about what she was confused about. And apparently she isn't confused about anything. Everything is all right. I was just out there for electrical inspection. 2 days ago and so I called her to see what was up and there was nothing going on. So I don't know if it accidentally got put on Electrical and it was meant for h v a c or plumbing or something
Came to job for plugs not working and breaker not resetting And ended up being homeowner.Didn't reset the break right But she wants to do future work by adding a sub.Panel and Adding three plugs throughout her house , so quoted her on that and We'll call back to get that schedule at some point in time when she's ready
Called customer but was unable to reach him. Emailing updated estimates.
Arrived onsite inspected water heater did not find any issue with water heater. Customer just wanted to make sure nothing was wrong heard a noise on her roof. I however did not see anything that needed to be addressed. Customer said no one told her that there would be a service fee. she said no one told her about it so I told her I would notate it on her invoice.
Replaced Noritz tankless hot water heater located in attic area where old tankless was leaking. Estes after replacement was complete everything working properly.
Estimate to install a new noritz nr98sv tankless water heater in place of old tankless water heater. Price includes all labor and material for installation. Schedule install for tomorrow morning will pick up at Ferguson by the residence in Lewisville.
On arrival system heating with no issues. Indoor unit clean and in good shape. In cooling the condenser was overamping on start up and the capicator was out of tolerance. Recommended replacing capicator and adding a compressor saver kit to the system.
Performed heating and super tune up All heating and cooling components are in tolerance on downstairs system Replaced filters Upstairs system refurbish reccomendations - flame sensor/ignitor - blower clean - soft start kit upgrade Coil condition on outdoor and indoor unit show true with age of system Pulled blower to inspect heat exchanger - fair condition Reccomendations performed does not guarantee future condition of system Reccomended IAQ200 whole home UV Comfort advisor scheduled 12/19/24 3-5PM
12/11/24 Came to job to look at garage door opener and Tyler gave him quotes when he was out here and we ended up doing the doorbell but I couldn't find a LED driver for the under counter lights so I ordered it and will be coming back on Friday at 12:00
I have remade the estimates for the requested work I believe there were no changes but I do believe they needed to schedule for a visit for the garage door opener not working
11/15/24 TS- cleared clog in masterbath shower. Waterheater is still new but only code issue is no sediment trap for the gas line