Tyler was excellent and fast diagnosing some issues we had. Appreciate him doing not only our electrical checkup but also the repairs late on a Friday afternoon!
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Blake was very helpful and was good at explaining our questions. We will request him next time.
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Our specialist, Blake Bates, was friendly, detailed and thorough, extremely helpful in providing information and giving explanations. The scheduling process was simple and easy with email, text and phone call updates. Completely satisfied, would recommend and will use again.
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Easy to schedule - very good communication throughout the process.Tech was very knowledgeable and friendly.
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Mike did an excellent job of discovering our plumbing issue and fixing it quickly and expertly. He thoroughly explained what the issue was and even performed measures for it not to happen again. We are very satisfied customers!
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Jordan from Comfort Experts came to my house to do maintenance and the entire process was professional, efficient and a pleasant experience.
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Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Mason!
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Great experience - he arrived on time - gave good suggestions and cleaned up after himself
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Comfort Experts are wonderful. They explain everything and they are polite. I have never worked with a plumbing, HVAC or electrical company that is as good as Comfort Experts.
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On arrival system heating with no issues. Indoor unit clean and in good shape. In cooling the condenser was overamping on start up and the capicator was out of tolerance. Recommended replacing capicator and adding a compressor saver kit to the system.
Performed heating and super tune up All heating and cooling components are in tolerance on downstairs system Replaced filters Upstairs system refurbish reccomendations - flame sensor/ignitor - blower clean - soft start kit upgrade Coil condition on outdoor and indoor unit show true with age of system Pulled blower to inspect heat exchanger - fair condition Reccomendations performed does not guarantee future condition of system Reccomended IAQ200 whole home UV Comfort advisor scheduled 12/19/24 3-5PM
12/11/24 Came to job to look at garage door opener and Tyler gave him quotes when he was out here and we ended up doing the doorbell but I couldn't find a LED driver for the under counter lights so I ordered it and will be coming back on Friday at 12:00
I have remade the estimates for the requested work I believe there were no changes but I do believe they needed to schedule for a visit for the garage door opener not working
11/15/24 TS- cleared clog in masterbath shower. Waterheater is still new but only code issue is no sediment trap for the gas line
Caneti customers house and replaced a GFCI and swapped out some plugs and switches for her
Replaced defective s8ngle pole switch. No other issues. Offered membership .
On arrival system running and cooling producing a 20 degree delta. Indoor unit in good shape, installed an iaq 200 and a 20*25 April aire filter upgrade. Outdoor unit in good shape but capicator was out of tolerance. With customers permission I replaced this as well.
Arrived for Super tune up Performed cooling and heating on upstairs system Washed condensor and tightened connections Replaced filter Delta 19 Refrigerant is good All cooling and heating components are in tolerance Reccomended primary electrical control unit Reccomended compressor saver Reccomended whole home surge protector Reccomended home and budget on upstairs System left on cool at exit
His panel looked good but he does need surge protection but he had a light in his bathroom that had a loose connection so I remade it
For this evaluation the customer stated the outdoor unit would run for a little while but then shut off. They would flip the breaker and flip back on and it would run for a little while and continue to do the same thing off and on. The Condenser was giving an L1 "LPCO" fault. When I gauged up I had a 47° superheat with a target of 28 indicating the system is undercharged. I charged the system to the Target of 25⁰ of superheat and watched as pressures held steady for approximately 15 minutes ofbthe system running.
Arrived for 2 system tune up All components were working Both system indoor caps were out of tolerance Recommended could, should, need, and membership Customer knows what he needs to do but wants to talk to mother before doing anything
Install Ducane 42k hz gas keep current filtration includes code kit and duct cleaning
