Very good inspection and guidance. Answered my questions and was very efficient with the plumbing inspection.
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Appreciate multiple trips to diagnose system issue, ordering parts and installation/repair of system under warranty.
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Tyler was excellent and fast diagnosing some issues we had. Appreciate him doing not only our electrical checkup but also the repairs late on a Friday afternoon!
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Blake was very helpful and was good at explaining our questions. We will request him next time.
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Our specialist, Blake Bates, was friendly, detailed and thorough, extremely helpful in providing information and giving explanations. The scheduling process was simple and easy with email, text and phone call updates. Completely satisfied, would recommend and will use again.
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Easy to schedule - very good communication throughout the process.Tech was very knowledgeable and friendly.
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Mike did an excellent job of discovering our plumbing issue and fixing it quickly and expertly. He thoroughly explained what the issue was and even performed measures for it not to happen again. We are very satisfied customers!
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Jordan from Comfort Experts came to my house to do maintenance and the entire process was professional, efficient and a pleasant experience.
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Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Mason!
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Great experience - he arrived on time - gave good suggestions and cleaned up after himself
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Came to house to quote swapping out smoke detectors in house with new ones since they are 13 years old and customer wants ones that don't chirp so talk to customer and gave them two separate quotes if we supplied The smoke detectors and one if they did and customer like the one if they supplied the smoke detectors so customer is going to get smoke detectors and reach back out to us when they're ready to do it
Upon arrival had customer show me up to the upstairs thermostat Ran unit in heating and verified the first burn smell had dissipated since initial use of the equipment explained to homeowner it’s normal for this to happen on new installs Customer is wanting to replace most of her smoke detectors and eliminate some of them as the fire department said she has to many I added the task to transfer this over to the electricians
On this job I did drain clear. System is back online and ready for cooling
On this job I added a supply duct and return duct to a room. Job is complete air now has more air flow.
On this job I quoted a return install and a supply install as well.
Came to house to quote swapping out 21 lights in house to LED trims and customer also wanted to add new switch legs to four of those rooms Electrical to hvac- customer wants to move return air to master bedroom since bedroom gets really hot
Replace upstairs system with 48k hz gas with high efficiency filtration, uv system with oxidation and code kit
Coil replacement Passed decay and pressure test. Left poison system with 31 degree super heat Coming at exit Declined IAQ300 at this time
Confirmed eval coil leak Refilled refrigerant Ordering new coil Homeowner is aware of refrigerant refill charge on coil replacement
Performed plumbing inspection and made recommendation
Soul level five 48k gas horizontal unit for upstairs 27 070
Service eval Downstairs system bad capacitor replaced under warranty Refrigerant and motors fine Upstairs system compressor over amping and failure is imminent Comfort Advisor Tomorrow 12-3 for upstairs system
On arrival system was running and cooling producing 14 degrees delta but had a spot on subcool / superheat. Replaced filter with my own April aire because we ordered wrong filters. Indoor unit clean and drain lines flowed when flushed. Outdoor unit passed all electrical testing. System cooling as I left. I am returning his 2 pack of 20/25 filters to the shop in kennedale, please credit customers account.