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Leo & Zak were very professional. Explained everything perfectly and did a fantastic job.
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Colby was an excellent rep. and technician. He went way beyond expectations to identify a complex issue. Colby represents this company in an excellent manner.
Response from Comfort Experts Inc.:
We are pleased to know your experience with us was a good one!
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Rob was patient to answer all of my questions and was very professional.
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Garret was very professional and answered all of our questions.
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Kellen was wonderful. He exlplained every party of the job to us, even stayed late to try and troubleshoot. Very professional. Wonderful.
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For this evaluation the customers system had stopped cooling. We started at the outdoor and it was throwing a 04 Open Start Circuit fault. The capacitor was good however the hard start was busted. We replaced the hsk Under warranty and after resetting the system it kicked on and started cooling.
I have given an estimate to replace 3 ceiling fans all at 10 feet
For this job we installed tiles I'm the roof of the hallway at the office
On arrival customer stated his utility bills have been through the roof. Switched call to evaluation, attempted to check refridgerant levels, both systems have very high subcools due to very dirty condensers. Was able to remove three of four magnetic locking caps. Customer opted to clean his own condensers. Systems off as I left.
Today I showed up for an evaluation on a 10-year-old gas furnace Carrier Infinity system the outdoor unit was not running and throwing code 71 compressor dropped out I reset the board to assess the situation the system came on and showed to be severely low on refrigerant indicating a leak and at the same time running a high head pressure the coils did not look particularly dirty though it is probably due for a service the homeowner has American Home Shield and is on the fence about how to move forward I offered a coil cleaning and refrigerant however I am unable to guarantee that the system will resume normal operation after doing so I also recommended a permanent solution of full replacement starting with a fresh 10 year warranty however the homeowner said she is looking to sell the house I was going to schedule a comfort advisor to at least provide her with numbers so she can make an informed decision however she is uncertain about her schedule and would like to call the office at he
Cleaned a couple of the offices and the meeting room hung up some ceiling tiles addressed a bunch of airflow issues I will pick up where I left off another day
for this job, I did an evaluation. when I showed up the secondary line was full and the float switch was tripped. Offered the homeowner a drain cleaner however, when I was going to get started on the work, the pipe attached to the evaporator pan was broken. The threading that goes into the pan was lodged inside and I could not remove it. Water was leaking out from this area instead of going into the pipe. The system is three years old and she still has warranties with the company that installed it. She is going to call them out to make the repair. I called the office to give her a refund on the drain clear. Please refund her. please call her to let her know the status whether it is or is not refunded.
Performed evaluation Upon arrival upstairs system was functioning System performance with 6 delta Leaked searched and found leak in indoor coil Reccomended coil/refrigerant Reccomended primary electrical control unit - gash/burn Reccomended dual run capacitor - out of tolerance Homeowner requested $500 refrigerant only be filled into system to boost performance - adding lower amount than reccomended will not get system to minimum specifications System left on cool at exit
Performed whole home inspection...customer is very interested in Halo 5 will follow up wed with phone call if he has not reached out to us first
On this visit I looked at both systems. I washed both condensor and changed filters. The td is 20. The port of connection for my gauges is gummed up and not serviceable. The system use soft start kits.
Performed evaluation Upon arrival upstairs system was functioning 13 Delta - refrigerant loss estimate around 1/2 Indoor blower motor has loose rod/bearings - audible pressure fluctuating from motor Reccomended primary electrical control unit replacement- electrical burns around contacts Reccomended soft start kit Reccomended refrigerant Reccomended Schrader valves on high and low side Reccomended drain saftey and drain reconfigure Reccomended home and budget plan Due to original homeowner technician introducing incorrect refrigerant into system and next technician putting correct refrigerant- compressor may have been damaged internally from the timespan - may need future replacement Provided future estimate for homeowners on possible repairs Outdoor blower motor TXV metering device Filter Dryer New estimated refrigerant This is for full refurbished potential After performed main concerns of operation would be indoor/outdoor coils Master bedroom (functioning from other system) doe
200A service upgrade. Originally customer was interested in sub panel to separate some circuits and add future ac equipment. After inspecting existing electrical service equipment and discussing needs with customer we decided repairing existing service and installing new 200A exterior panel would best suit his needs. Emailed estimate. Offered membership.
For this job I provided a free "second" opinion estimate to install a customer supplied kitchen faucet. Customer declined the estimate stating price was too high.