Andy was very polite and definitely knew his job
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Aaron summed up in one word is efficient: fast & very thorough. Thank you Aaron and thank you Comfort Experts.
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Service Tech was very professional/friendly and went right to work to fix our furnace. He was highly knowledgeable in quickly figuring out what was wrong. Temps extremes effect my stepdad 82 yro more than most due to previously having had a stroke plus also has ongoing heart & cancer issues. Was very glad to have the heat working again before major bad cold weather hit our area. Thanks!
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EXCELLENT SERVICE from Alex, a very knowledgeable, polite, intelligent, honest young man. Highly recommend this company.
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Whether Comfort Experts knows it or not, they've hired a convergent thinker. Zak Lovig needs a shirt embroidered with "The Fixer". He doesn't just repair the surface problem, he exhaustively investigates to discover why the problem presents in the first place and then corrects that, so it doesn't happen again. This is the way.
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Dennis did an outstanding job! Than you, Dennis. Every time I've had to call Comfort Experts, they are always professional, on time, thorough, and answer any other questions you may have.
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Nice job quickly determining the problem was with an old nest. Fixed it very quickly! Nice job!
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I had my insulation replaced and in the process both my upstairs units shut down from accidental wire damage. Ryan found the issues and fixed it! Great job!!
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Dennis was very polite and professional
Response from Comfort Experts Inc.:
Thank you!
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Water heater is showing age corrosion on water lines, Reccomended replacement in near future 1 bath room home All 1/4turn shut off in bath plumbing is not leaking at this time Kitchen is showing signs of wear Reccomended kitchen sink repairs Glv water lines in home No clean outs for sewer
Arrived for eval System down due to coil icing Ran some test and figured out the blower cap was bad along with the refrigerant being low due to the liquid line service port leaking Reinstalled new shader core and replace blower cap System running before I left.
On arrival system was running and cooling producing a 20 degree delta. The indoor unit had large amounts of biological growth and 5he primary drain line was clogged. Customer declined repairs at this time. Outdoor unit was in good shape but was overamping significantly on start up. I recommended a compressor saver kit to remedy this and increase the compressors lifespan.
Tech arrived at a 2 system tuneup. Upon inspection, the capacitors were within specs. The upstairs system contactor was buzzing loudly. The condenser coils were hosed off to assist with air flow across the coils. The box filters were allowing unfiltered air to enter the system. The kitchen system drain line was draining slowly and the pan drain terminates uphill. The upstairs evaporator coil was dirty. The system was functioning upon departure. He decided to replace the contactor, clean the coil and add treatment strips to help keep the drain system clean. The first contactor replacement was faulty and another was added. The items were installed and functional. The customer will revist other recommendations in the future. The systems were functioning upon departure.
This system was super hot at the EVAP coil because a heat strip was stuck on. I disabled it and added a hard start kit for inrush problems. The system is back online and ready for cooling.
On arrival system was running and cooling. I installed the compressor saver, the uv system and the drain treatment strip. When I finished system was running and cooling.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Changed filter.
During inspection verified that system was working properly and spoke to customer about recommendations for the system to gain improvements Customer wanted to go ahead with all the recommendations and would like us to come back to install all the parts this next upcoming Saturday Set return appt for March 30
Replaced kitchen faucet customer supplied also roles Ed the frost proof on the back wall in backyard. Tested after repairs were added everything working properly.
During inspection discovered that system was working properly Spoke to customer about recommendations for the system and customer stated she would need to speak to husband about all the recommendations and what she would want to move forward on Left customers house with system operating properly
Arrived onsite was able to turn the valve on for the customer and is working properly. Tested after turning valve for customer everything working properly.
