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Leo & Zak were very professional. Explained everything perfectly and did a fantastic job.
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Colby was an excellent rep. and technician. He went way beyond expectations to identify a complex issue. Colby represents this company in an excellent manner.
Response from Comfort Experts Inc.:
We are pleased to know your experience with us was a good one!
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Rob was patient to answer all of my questions and was very professional.
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Garret was very professional and answered all of our questions.
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Kellen was wonderful. He exlplained every party of the job to us, even stayed late to try and troubleshoot. Very professional. Wonderful.
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Purchased materials for shop and on a separate ticket materials for plumbing job sold
Airflow evaluation Ecobee thermostat with extra room sensor Ecobee hub was 10 degrees off actual temperature causing system to turn off prematurely Homeowner recalibrated thermostat Tested airflow and temperature of all rooms and ducts With doors open each room was within 1 degree of actual temperature reading Homeowner is aware that system will operate best with doors open Biological growth present in supply plenums Quoted UVC system with anti microbial mist on request
Installed new vanity in the men's bathroom downstairs and redid tubular supply lines and quarter turn shut offs
Pausing this call and returning tomorrow morning
Eval- Contactor failed. Replaced, it turned on automatically
For this evaluation the customers system had stopped cooling. We started at the outdoor and it was throwing a 04 Open Start Circuit fault. The capacitor was good however the hard start was busted. We replaced the hsk Under warranty and after resetting the system it kicked on and started cooling.
I have given an estimate to replace 3 ceiling fans all at 10 feet
For this job we installed tiles I'm the roof of the hallway at the office
On arrival customer stated his utility bills have been through the roof. Switched call to evaluation, attempted to check refridgerant levels, both systems have very high subcools due to very dirty condensers. Was able to remove three of four magnetic locking caps. Customer opted to clean his own condensers. Systems off as I left.
Today I showed up for an evaluation on a 10-year-old gas furnace Carrier Infinity system the outdoor unit was not running and throwing code 71 compressor dropped out I reset the board to assess the situation the system came on and showed to be severely low on refrigerant indicating a leak and at the same time running a high head pressure the coils did not look particularly dirty though it is probably due for a service the homeowner has American Home Shield and is on the fence about how to move forward I offered a coil cleaning and refrigerant however I am unable to guarantee that the system will resume normal operation after doing so I also recommended a permanent solution of full replacement starting with a fresh 10 year warranty however the homeowner said she is looking to sell the house I was going to schedule a comfort advisor to at least provide her with numbers so she can make an informed decision however she is uncertain about her schedule and would like to call the office at he
Cleaned a couple of the offices and the meeting room hung up some ceiling tiles addressed a bunch of airflow issues I will pick up where I left off another day