Zak and helper worked all the areas that we had a problem with to our satisfaction. Very polite and worked hard to get it done! Thank you for sending them out
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional work & very fast.
Response from Comfort Experts Inc.:
Thank you!! We appreciate this!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ran super tune up on customers unit. All heating and cooling components tested within normal recommended tolerances. Did find unit to be dirty including blower wheel. Also found compressor pulling high amps on startup and recommended compressor saver. Found no other issues at this time
After arrival, the home owner explained to me the issues he's been having with the hallway bathroom sink. The sink has been backing up, but nothing else in the bathroom seems to have an issue. So he called us for the $89 drain. Special and I was able to pull out quite a bit of hair, flossing picks as well as q-tips.
On arrival I double checked the furnace that I fixed on Monday, it is still turning on and working as intended. I also changed out the filter.
After replacing the board and pressure switch I found that the polarity was previously reversed. Once I switched the polarity the heat came on and ran as intended.
11/2/23 Left vm today, unable to call through ST at this time.
I was unable to get the system heat, I believe the problem is a faulty furnace control board or the pressure switch, pausing the call so we can order parts.
RYAN S/MATT B - not able to fit evaporator coil in closet due to new coil being larger. Uninstalled furnace in closet and reinstalled coil and furnace, sealed furnace and coil and rewired system. Left while Matt had system on a vacuum and just had to charge and cleanup. MATT B - after Ryan left I hooked up the drains again, tested them, and broke the vacuum outside. Added 3lbs 410a. Delta at 20 and no further issues found. Subcool was at 10
Came to system low on refrigerant. Evap coil leaking. Changed customer supplied filter. Amp draws and capacitor readings within range. Tech will come back to replace evap coil and add refrigerant. System was not cooling properly. System left down
Tech arrived for a Lifetime Parts and Labor tuneup. Amana The condenser capacitor was out of tolerance and was replaced today. The condenser coils were clean and were hosed off to assist with air flow across the coils. The surge protection was functioning. The filter was dirty and replaced today. The blower area was dirty. The drain system was clear and bleach was poured. There was areas of air leakage that were sealed today. The heating system reached complete ignition. The water heater is above the average lifespan of water heaters based on location. The customer would like a plumber to come out to perform a water heater flush. Closet gas unit. The system was functioning upon departure. The customer is not interested in having a #Solar Energy Audit performed at this time.
Arrived for service eval - duct grilles were not screwed into supply cans on both sides - rescrewed all screws into the cans until grills are flush with the ceiling Cst declined to pay service since we did not complete the duct clean correctly
Upon arrival for tune up system on and heating. Inspected indoor unit. Blower has slight dust buildup. Coil clean. Drain line clear. Ignitor and flame sensor clean. Furnace ignited and heated properly. Amp draw on furnace good. Inspected outdoor unit. Capacitor within tolerance. Fan and compressor amp draw within unit specifications.
Up on arrival system is running, turned thermostat off and on twice, everything worked just fine. Costumer refuses to pay because she was told she shouldn’t have to pay
