Blake was very well knowledgeable and explained the what was going on what he recommended. Timely & professional through the visit. Didn’t try and sell anything that wasn’t needed and let me know the services were recommended and not needed. Very pleased with everything.
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Zak and helper worked all the areas that we had a problem with to our satisfaction. Very polite and worked hard to get it done! Thank you for sending them out
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Very professional work & very fast.
Response from Comfort Experts Inc.:
Thank you!! We appreciate this!
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Overall Experience
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I was here for a super tune up system filer was a little dirty but still good blower had some dust on it found screw in blower housing I removed it heat Exchange looks good system had amps on the inducer in tolerance out door capacitor looks good all amps in tolerance refrigerant in range condenser clean could not ch3dk Humidifier ladder did not reach. Into the attic customer might was someone to come out and talk about a new system
On arrival system running and cooling producing 20 degrees delta. Superheat was an 8. Condenser coils dirty in heat of day system likely locking out on high pressure. When I left system running and cooling.
Tech arrived at a tune-up. It was rainy. There was a for sale sign out front. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The Delta and refrigerant was within range. The filter was very dirty. The blower area was dirty and there was growth present. The drain was clear and bleach was poured. There was visible buildup in the lines. The customer was informed of recommendations today. He decided to move forward with adding a treatment strip to help keep the drain system clean. This item was installed today. The system was functioning upon departure.
During inspection verified that contactor was now passing power properly and system was a little low on refrigerant due to Schrader valve having a small leak Went ahead and added a little refrigerant to top it off and changed out contactor under lifetime P&L
Ran super tune up on customers unit. All heating and cooling components tested within normal recommended tolerances. Did find unit to be dirty including blower wheel. Also found compressor pulling high amps on startup and recommended compressor saver. Found no other issues at this time
After arrival, the home owner explained to me the issues he's been having with the hallway bathroom sink. The sink has been backing up, but nothing else in the bathroom seems to have an issue. So he called us for the $89 drain. Special and I was able to pull out quite a bit of hair, flossing picks as well as q-tips.
On arrival I double checked the furnace that I fixed on Monday, it is still turning on and working as intended. I also changed out the filter.
After replacing the board and pressure switch I found that the polarity was previously reversed. Once I switched the polarity the heat came on and ran as intended.
11/2/23 Left vm today, unable to call through ST at this time.
I was unable to get the system heat, I believe the problem is a faulty furnace control board or the pressure switch, pausing the call so we can order parts.