Jeered did a great job checking everything feature on our unit and gave a detailed report of its condition. He is kind and professional.
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Daniel was extremely knowledgeable, careful and thorough! We are so pleased with his service. We are glad that Daniel works for Comfort Experts!
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Mike was fantastic. Explained and showed me everything and did timely work. Even played with my dog!
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Great service, very knowledgeable, very kind & patient! Also great with dogs 😊
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I felt like Jerrod was very diligent and worked to find the best solution to our issue. There certainly were challenges and I appreciate his candid assessment of the problem.
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James R did a great job. very detailed oriented. Explained everything.
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Jake was great! It’s obvious that he is very knowledgeable. He explained everything well as he diagnosed and completed the work that needed to be done. He also helped us with information about some future service we’ll be needing. Very pleased with our experience.
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Mike was great. He was on time and very professional. Excellent service. Would definitely recommend him and Hobson Comfort Experts.
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Jake was very thorough when looking at our electrical outlet needs. He was kind, explained everything in detail and helped us problem solve solutions.
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Alonso and Tony were very courteous and professional. Tuned up the system to meet the demands of continual service and provided insights and tips on extending the lifespan of the system.
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Get customer service and very professional. He is very knowledgeable of his work
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Both techs were very respectful and diagnosed the issue rather quickly.
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Stu- 21 degree in cool 50 degrees delta in heating Washed Condenser Changed filter Customer signed up for new Home and Budget plan but would like the first 20 dollars to be waived, she just paid a week or two ago Spoke with Kaidi, will need to email accounting System is operational Thank you for choosing Comfort Experts, have a great day
Repipe supply water lines Repopped water supply lines to master bathroom main bathroom kitchen and laundry room also put a new shut off outside so customer can turn water off and on at the house and replace the water heater and flue pop for the water heater also added a flood stop for the water heater oh and I left one of
Came out to complete installing a new 50 gallon gas tanked water heater everything is installed and functioning as it should thank you for choosing Comfort Experts!
Today I discovered the system in terrible shape the blower wheel has broke free from the motor doing so damaged cap the electrical housing and wiring. This is a r22 lennox heat pump. I can replace the wheel and housing but I can not cerntinly say this will fix the system because of the age of all this. It may be the case that the cooling side or even the heat pump don't operate or barley operate. This is something I can't know until the system is at least functional. System is down. They want to talk to ca this Monday 10 am about replacement
Unstopped kitchen sink drain through clean out and added membership
Came out for an evaluation found breaker trip at the main panel checked everything indoor and out all connections are tight and amp draw within normal range Turning this over to an electrician likely to replace breaker but after his own assessment
Came out for an evaluation customer had concerns about the outdoor unit found several issues indoor and out most of which have been brought to their attention before unfortunately it is too much for them to move forward with at this time she would like to review everything with her husband and get back with us did offer a complimentary visit with a comfort advisor however she is unsure of her husband's schedule
Find water line in slab Water heater permit Will return tomorrow to repipe water line the water lines for the house and replace the water heater. Will be returning tomorrow to do the work
Today I discovered a bad damper system also has a bad ignitor. I'm replacing ignitor this is covered by p and l I'm ordering a new damper and will be back to fix this when the parts arrive.
Office will do follow-up call with customer tomorrow. Customer is interested in the cleaning and also a micro airsoft start. Customer did not answer phone today.
Came out for a plumbing evaluation pipe leading to the hose bib blew off out of a fitting had to cut open the brick wall in order to gain access to make the repair went back with a frost-free hose bib the original hose bib was a custom cut piece of pipe as far as the frost-free hose bibs go I had a 4-in and a 6-in option the 4-in was too short for the brick to be replaced and the 6-in caused the hose bib to stick out just a little bit more than before however everything is insulated both on the pipe and I added pink fiberglass insulation around the whole area and made sure that everything is covered as best as possible to get through the rest of this winter weather before she gets a stonemason to put the bricks back
Came out due to downstairs system not heating correctly, found the gas valve shut off in the attic not allowing emergency heat to come on therefore locking out the heating. Opened the valve and tested heat, system came on and worked fine at this time. Found the capacitor out of tolerance, H/O wanted to leave system as is. Need dishwasher checked out tomorrow on 1/27
The system em heat does not engage due to a burnt out contactor. The heat pump kicks on but best it can do for pipe temp is 90° the system has a hard start kit on it keeping it alive. They are talk to ca tomorrow about replacement at noon.
1/27/26 Water leak in wall Fix pipe on outside wall Fixed water leak on outside wall of master bathroom. Will need to return in a week at our earliest convenience to put outside wall on and insulate line. I talked to customer about home and budget plan did not want no part of it I tried several times customer did not want it. Will need to look at toilet in main hall when we return
