Mike was wry quick to locate and repair issue. He was also able to answer all the questions we had regarding our hearing system.
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Alonso was polite & very professional - detailed everything I needed to know! I am grateful he came today & help me set up to get my attic ladder fixed next! I appreciate the secret multiple services you have - as a homeowner these days , it’s hard to save money when you can! I appreciate it more they know!
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Daniel should be the type that every company needs working for them. I loved when I open the door and the first thing Daniel said Hi I’m Daniel from Comfort Experts with a huge smile.He came right on in and checked out our systems. Excellent service and very polite. Thank you Daniel😃😃 You will be hearing from us some.
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It was later in the afternoon when Mike arrived and rain was on the way. It felt to me that he had had a long day. It didn't make a lick of difference to him. Mike was kind and professional. Got right to work and did what he needed to do. He offered suggestions and services in a professional manner and was on his way. Comfort Experts should be happy and proud to have a man like Mike on their team.
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Mike was my technician and he was awesome! Very professional, answered all of my questions, and helped to fix the problem. Great customer service!
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Ryan Schmuhl arrived shortly after receiving the text message update. Part was installed fairly quickly. The thermostat was programed and given a walk through on how to operate. Ryan also went through trouble shooting steps to ensure the system was properly functioning. Ryan maintained a professional and courteous attitude. Will for sure be using Mike and Ryan for future HVAC services.
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Had a issue with my furnace not heating, contacted Comfort Experts. The next day they sent a HVAC Tech to inspect my system. Mike Robles right away identified the issue, provided clear and detailed explanation as to what the issue was. Mike checked my systems warranty and parts availability. A estimate was provided and when to expect the part to be installed. Mike was a pleasure to meet and has a professional and honest attitude. The cost service and repairs was reasonable and fair.
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He was very nice and very professional. He explained everything to the fullest and answered all of my questions. I was very impressed.
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Zak...was very nice and he informed me on things i wasn't aware of and I appreciate that..thank you for sending him'
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Jake was very friendly and professional. He was very polite and answered any questions I had.he did a thorough job.
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12/3/25 Today I returned for recwork of replacing two toilets installing a garbage disposal and replacing a hose bib one toilet the garbage disposal in the hose bid are all installed however I ran into issues with the subfloor and a previous remodel repair in the hall bathroom preventing me from installing the new toilet in a stable manner homeowner has opted to have us remove and replace a section of the subflooring in order to support the flange properly so that we can install a new toilet this return visit needs to be scheduled for second call on Friday however if I get done with the home repair scheduled for tomorrow morning by a decent time I will simply come out here and continue the work needed homeowner is aware of this tentative situation and is available both days
4 year old generac generator had notification to check the battery. Battery holding at 13.3v resting and dropped to 11.8 on start up. Battery checks as good. Reset battery maintenance schedule upon departure.
I'm ordering 3 aprilaire 500 humidifier filters. I'll come back to install when they come in.
For this job, I worked on an evaluation on this brand new York, gas furnace system. When I arrived, system board was showing a bad igniter issue. I went through my regular inspections and found that the gas valve was off. I switched it to on, and system started running perfectly. Thank you for choosing Comfort Experts, have a great day!
For this job I performed a super tune up. I spoke with homeowners sonwho is the decision maker for the homeowner. I reccomended replacing the flame sensor due to flickering while running heat on the unit And spoke about considering replacement due to age and condition of the unit in general. Chris opted to have the flame sensor replaced at the moment and wait until a major issue occurs to talk about potential replacement.
Today I installed customers provided uv bulb. Us system is now on and ready work
Customer has has to consult with his sons which were not at the meeting
For this job I performed a evaluation. The unit was operating within normal limits at the time of arrival. Homeowner stated that the thermostat gave a error saying it's time for maintenance and indicating the temperature was dropping below normal functionality. I discovered both upstairs and down stairs units inducer motors were running above LRA rating on inducer tags indicating potential failure on the inducer motors themselves. I reccomended replacing the inducer motors, idlgniters, and flame sensors. I mentioned condition of the units heat exchangers and considering life of the whole furnace in general. Homeowners stated they wanted the estimate emailed and would consider having the work done on the downstairs unit first. Thank you for choosing comfort experts, have a great day!
Today replaced 2 flame sensors on 2 furnaces that work together in unison.
Came to house for electrical inspection and pulled panel cover off and panel looked amazing panel had lightning arresters and also surge protection also had some monitoring device on the feeders which was good but everything in house was working in GFI protection where it was needed and no issues with anything not working but did talk to customer about switch getting a little warm when it's on for a while so talk to customer about it and told her to reach back out to us if it seems to keep doing it when the light is off
For this job I performed a evaluation. I diagnosed failed heat strips. High and low voltage was being revived at the heat strips and they failed to turn on. Hold for parts. Call when parts come in for rec work.
Responded to no he call. And arrival the furnace would ignite and run for a few minutes then shut down while while the blower fan kept running diagnostics indicate a failed zone control board failed heat call through the board recommended replacing the zone board and checking zone dampers low voltage wire and after install review the membership perks and the board replacement option with the homeowner they think over and get back to us
For this job, I worked on a evaluation on this gas furnace system. When I arrived, system was not turning on and control board was throwing an error code. In the code map it showed that there was a restriction in the system, I removed the filter and system came right on. I asked customer for a new filter, and the system started running like normal. Adding on, the thermostat, also showed a bad temperature sensor code, customers mentioned that for 8 years they had been having issues with the thermostat, I offered replacement and customers agreed. System was left running and in better condition than ever. Thank you for choosing Comfort Experts, have a great day!
For this I performed an evaluation. All components of the furnace were working within normal spec limits at the time of arrival. Homeowner stated when they arrived home he system was working but I ran a routine check because I was already at the home. Thank you for choosing comfort experts. Have a great day!
For this call I performed an evaluation. I discovered a failed blower motor and heat strips. Homeowners decided not to invest in a repair at the moment and schedule a Comfort advisor to give estimates Scheduled CA for Jan 1/17/26 Saturday. Thank you for choosing comfort experts, have a great day!