Jeered did a great job checking everything feature on our unit and gave a detailed report of its condition. He is kind and professional.
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Daniel was extremely knowledgeable, careful and thorough! We are so pleased with his service. We are glad that Daniel works for Comfort Experts!
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Mike was fantastic. Explained and showed me everything and did timely work. Even played with my dog!
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Great service, very knowledgeable, very kind & patient! Also great with dogs 😊
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I felt like Jerrod was very diligent and worked to find the best solution to our issue. There certainly were challenges and I appreciate his candid assessment of the problem.
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James R did a great job. very detailed oriented. Explained everything.
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Jake was great! It’s obvious that he is very knowledgeable. He explained everything well as he diagnosed and completed the work that needed to be done. He also helped us with information about some future service we’ll be needing. Very pleased with our experience.
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Mike was great. He was on time and very professional. Excellent service. Would definitely recommend him and Hobson Comfort Experts.
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Jake was very thorough when looking at our electrical outlet needs. He was kind, explained everything in detail and helped us problem solve solutions.
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Alonso and Tony were very courteous and professional. Tuned up the system to meet the demands of continual service and provided insights and tips on extending the lifespan of the system.
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Get customer service and very professional. He is very knowledgeable of his work
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Both techs were very respectful and diagnosed the issue rather quickly.
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These are the power closed spring open type damper motors. Today I replaced one and the system is now back online.
Came out for a membership super tune-up checked everything indoor and outdoor in heat mode and in cool mode everything is operating within manufacturer specifications units are relatively new and insulation has been added into the Attic we installed a tankless water heater last year I took a photo of the data plate for our records the only recommendations I made today were for indoor air quality no growth was found
Iaq estimate- spoke about level duct cleanings Systems were just replaced two and four years ago respectively Customer just had sinus surgery, recommended iaq 300 to alleviate sinus pain We offer financing Follow up scheduled for next week Thank you for choosing Comfort Experts, have a great day
Stu- 21 degree in cool 50 degrees delta in heating Washed Condenser Changed filter Customer signed up for new Home and Budget plan but would like the first 20 dollars to be waived, she just paid a week or two ago Spoke with Kaidi, will need to email accounting System is operational Thank you for choosing Comfort Experts, have a great day
Repipe supply water lines Repopped water supply lines to master bathroom main bathroom kitchen and laundry room also put a new shut off outside so customer can turn water off and on at the house and replace the water heater and flue pop for the water heater also added a flood stop for the water heater oh and I left one of
Came out to complete installing a new 50 gallon gas tanked water heater everything is installed and functioning as it should thank you for choosing Comfort Experts!
Today I discovered the system in terrible shape the blower wheel has broke free from the motor doing so damaged cap the electrical housing and wiring. This is a r22 lennox heat pump. I can replace the wheel and housing but I can not cerntinly say this will fix the system because of the age of all this. It may be the case that the cooling side or even the heat pump don't operate or barley operate. This is something I can't know until the system is at least functional. System is down. They want to talk to ca this Monday 10 am about replacement
Unstopped kitchen sink drain through clean out and added membership
Came out for an evaluation found breaker trip at the main panel checked everything indoor and out all connections are tight and amp draw within normal range Turning this over to an electrician likely to replace breaker but after his own assessment
Came out for an evaluation customer had concerns about the outdoor unit found several issues indoor and out most of which have been brought to their attention before unfortunately it is too much for them to move forward with at this time she would like to review everything with her husband and get back with us did offer a complimentary visit with a comfort advisor however she is unsure of her husband's schedule
Find water line in slab Water heater permit Will return tomorrow to repipe water line the water lines for the house and replace the water heater. Will be returning tomorrow to do the work
Today I discovered a bad damper system also has a bad ignitor. I'm replacing ignitor this is covered by p and l I'm ordering a new damper and will be back to fix this when the parts arrive.
Office will do follow-up call with customer tomorrow. Customer is interested in the cleaning and also a micro airsoft start. Customer did not answer phone today.