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Overall Experience
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Overall Experience
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Overall Experience
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Appreciated the knowledge and information shared in how to keep our HVAC system running better and for longer time.
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Kellen was great, 5 stars for knowledge and explanation, very punctual. Unfortunately, the quote was well over 3x competitors to replace the evap coil and complete other items on the inspection report. Also, please do not post advertising stickers on property/equipment that for one, you have not serviced, and secondly, were not given permission to do so.
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Alex is a nice and very knowledgeable person. He was able to help us out a few times already. Hopefully we’re all good to go now, but I’ll take Alex any day.
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Mike was very professional & informative… He went over & beyond to insure that I understood what was wrong & what was needed to repair my unit… Mike also talked about maintenance & preventions… He also sold me on a plan that I wasn’t initially interested in!!
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Overall Experience
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Overall Experience
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Very knowledgeable of the options available and presented the systems available to fix my A/C needs and Justin also covered the other services available.
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Mike was efficient and knowledgeable. Answered my questions.
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For this super tune-up I inspected the customers zoned air handler and condenser. For the most part all equipment was measuring within manufacturer's specs and running well with the exception of the compressor over amping on startup. The contactor was buzzing and pitted so I recommended to the customer replacing both the contactor as well as installing a hard start kit to reduce the amp draw on startup to the compressor. The customers wanted to go ahead and get those components fixed which I did and after installing the hard start kit, the compressor went from 172 amps to 96 amps on startup.
Performed cooling tune up Delta 22 All cooling components are in tolerance Replaced filter Reccomended service to IAQ - Zak Reccomended surge protection System left on cool at exit
For this super tune-up I inspected all four of the customers systems, for the most part all equipment was measuring within manufacturer specs and running well. The upstairs dual run capacitor for the condenser was out of tolerance as well as the ignition components for the downstairs furnace we're oxidized and corroded. I spoke to the customer about my findings and she wanted to go ahead and replace those parts as well as add Water Treatment strips for the primary drain lines on all the systems. I installed all the new components and tested the systems before leaving with all systems running well in heating and cooling. Thank you for choosing Comfort Experts and allowing us to serve you!
Came to job to swap breaker ou that was a customer provided breaker
Free 2nd opinion Found unit low 410a freon Found leak at evap coil Put 100 ounces freon in system unit now working properly Left customer with estimate on replacement for evap coil Also found other company that put run cap on condenser did not wire it correctly
Customer thought we where here for hvac
Arrived onsite customer was worried about generator not starting maybe gas pressure issue. Inspected issue found that the home is piped with medium pressure gas and there is no regulator on the gas line before it goes into generator. Customer said he can install the regulator on line himself. I did however write an estimate for customer for halo 5 water filtration system. He is going to speak to his wife about us installing new water treatment system for them and get back to us.
Install Amana 2 stage 60k gas hz keep current filtration includes code kit, return and supply plenums, lineset, hook up existing duct system add 2 new returns and run new tstat wire
Was not a recall please remove recall tag Small pin leak between pvc tee and pvc male adapter removed male adapter and reglued sealing pvc tested for leaks no leaks charge service call fee
4/30/25 Today we return to complete record of replacing the drain pan attached to the evaporator coil however train sent the wrong size we need to have this corrected with the manufacturer and make sure that the horizontal drain pan that they send us matches model number tem4a0c60s51sba serial number 18384NTT3v Holding for parts
4/30/25 Upon arrival tech found that the drain was clogged. We are going to have to reschedule the tune up due to outdoor conditions system is operating properly at this time. Tech is pausing job for us to reschedule tune up
2018 5t gas attic horizontal. Manufacturers warranty until 2028/2030. Filter changed. Heavy amounts ts of what looks like dry wall dust is present inside indoor unit. No IAQ. Declined membership. We spoke about IAQ and cleanings. Emailed estimate and homeowner claimed he will talk to his wife and then respond to email. Left an IAQ brochure. Homeowner needs a plumber to look at the generator, may be some discrepancy with the gas line. Generator is not functional. Claims he installed it himself then had an electrician do the rest. Also issues with water filtration. Plumbing inspection set for 5/1/25. Due to the downpour, ,my helper for the day could not put a sticker on the outdoor unit.
Arrived onsite customer had some washing machine valves leaking from the packing nut on top. Went ahead and tightened packing nut on valves. Turned water on and tested no other leaks detected on valves. Wrote estimate for valve replacement and membership Customer just moved into home said he is waiting on his home warranty to activate to make major repairs.
On this job I had to re position fan motor because home owner took it apart to clean it and the fan blade was caught up in it's own wires. Causing high head pressure to occur. The system is over 20 years old but he's not looking to replace just yet.
Completed AC tune up all electrical components good amp jaws good free on level is good temperature split good filter good drains clean and clear system is operating normally