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Justin was great! He explained what the issue was and what he needed to do to correct it. He is polite and respectful.
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Thanks for the help on such short notice! Great service as well as very professional and kind. Thanks again!
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Kellen was an awesome tech! He was forthright, honest, prompt, and offered many options!
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I appreciated the straight down to business and professional attitude! Tyler got it done!
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Customer wanted quote on duct cleaning of system. Is found both supply and return plenums to be dirty, Evaporator coil dirty and blower wheel dirty. Also found that box filter was not filtering out all dust, Causing dirty system. Recommended a level two duct cleaning and filter media upgrade on 20x25x4 box filter. Customer would like to go through with repair, But was unable to give date. Will call the office tomorrow for scheduling. Found no other issues at this time.
2021 evaporator coil. 2007 heatexchanger. 2009 compressor. Replaced filter. Compressor is inrush amping over LRA. Expressed to homeowner the issues. Husband was not home to speak to. Potential condenser replacement, homeowner will wait.
AC Maintenance. Airhandler Checked and tightened all electrical connections Evaporator coil was heavily compacted with dust dirt and biological growth Blower wheel has dust build up Drain was clear and draining Heat strips were functional and within manufacture range Straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacturers range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Condenser coil was acceptable Fan blades and motor were acceptable Washed coil from inside out Recommended coil cleaning and compressor saver
Open walls to check/ insulate piping manifolds Cut wall to shower manifold, had main lines running there first. Pipes were not insulated on the inside wall, shower base had empty space to the outside wall potentially causing cold draft to manifold area. Filled with spray foam and insulated the water pipes.
Replaced fiber cement siding and painted it to match.
Customer wants 4x8 foot of hardy board replaced Due to disconnect screw causing a fracture Customer also would like to have disconnect In the same spot but not have the top screw put in due to it causing past damage.
Tech Cody Brooks arrived at customer's home. I met Mr Tyson and he directed me to the thermostat and indoor unit, and I begun my inspection of the system. First I started with the furnace upstairs, the inducer motor was pulling proper amperage according to manufacturer. I replaced the filter, and noticed that the customer was using a 1-in filter on a system designed for a 5 inch. I inspected the supply and return plenum and found them to be clean, and inspected the heat exchanger for the furnace and found no signs of damage. When I turned the furnace on all the safeties worked as they should and the furnace turned on with no problems. I closed the upstairs unit and headed downstairs, I started by opening up the electrical box on the straight electric condenser. I cleaned out the spider webs from the box and tighten the electrical connections. I noticed that the customer did not have a hard start kit, whenever I did the inrush amp test on the compressor decompressor was pulling 20 amps
Ian C. completed annual heating system tune up.
2021 3.5 ton Trane XR heatpump. Filters are replaced in a regular basis. Drain line is clear. Evaporator coil is clean. Blower wheel is clean - variable speed motor with high efficiency. Second stage electric heatstrips are within proper manufacture amp draw. All electrical components tightned. No signs of burns or scorched wires. Insulation is Antares grade. Fresh air intake is fully functional. Outdoor unit coils have been washed thoroughly. Capacitor is within manufacturer tolerance. Brushed off all components. Voltage is proper. Amp draw on compressor and fan motor is proper. Condenser fan motor is variable speed - high efficiency. Refrigerant levels are proper per manufacturer data tag. System is fully functional. Trane holds a 10 year functional parts warranty.
During inspection I found the heat pump system operating efficiently Dust build up in duct work recommend duct cleaning System does not have any surge protection recommended penel surge protector
During inspection verfied that system was working properly Customer stated he had a problem with the system a few days ago involving the heating side and had the company who installed it come out and fix it Spoke with Customer about some recommendations I had for the system to either help the reliability or health of the system and after discussing Customer said be wanted to talk it over with his wife and see what he wants to move forward with Left customer's house with system operating jm heating
Kellen M. completed annual heating system tune up.
Husband works nights and was sleeping (decision maker) Wife had listened to my evaluation and claimed she would talk to husband today. Estimates emailed. Drain line clear - no saftey. Filter MUST be replaced- affecting airflow. Evaporator coil - dirty with heavy biological growth. Blower- very dirty wheels affecting air flow, heavy biological growth. Heatstrips acceptable. Electrical components acceptable- Blower wire housing is overrun with biological growth. Outdoor unit washed. Defrost board functional. Dual run capacitor- Fan side out of manufactuer tolerance. System is outside of manufacturer warranty. Sat at table and discussed all possible solutions to increase performance and lifespan of the system.
