Cody is a great tech! He was very professional even in 100+ temperatures! We were very impressed with this young man - very polite, very informed and very intelligent. You have a great employee here! Thanks!
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Service was great! Cody & helper were very professional and explained everything well. Thanks
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The guys that came out were very good Zack was super got us going. Y’all got out quick and my A.C. Is cold thank you very much
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He was super awesome, professional and is going out of his way for us!
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Comfort Experts come out whenever you call! Thank you, Mike. Excellent service.
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Wyatt our technician was friendly, knowledgeable and very thorough. Great company and great people!!
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I have just had the most thorough yearly check up on my system. Brady was courteous, knowledgeable and informative to me. The customer service is very good with appt. And reminders. I recommend this company.
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I have the silver maintenance plan and Comfort Experts is very faithful about calling me to set up my annual check up on the ac/heating units. It does not cost any additional and their tech expert, Andrew J, found a part that needed replacing and it was covered too. He was very courteous, knowledgeable and kept me completely informed. He let me know water heaters were also now part of the plan. CE comes almost immediately if I have a problem. I highly recommend them.
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Customer wanted a call to see if I had left a hose. I informed her that I left none of my tools or equipment and that I was with her cleaner when we found the hose next to the water spicket.
Tech Cody arrived to customer's home to find the upstairs unit of the guest house not cooling. I diagnosed a failed auxiliary motor starter on the compressor side which wasn't allowing the compressor to turn on. I replaced it and the unit turned on and the upstairs started cooling. I shared my findings with the homeowner and when I left the system was cooling.
Arrived to no cool to an American Standard package unit. Found the system to be low on refrigerant. Found a leak in two of the Schrader valves. Replaced Schrader valves and recharged system with 40oz of r410a refrigerant. Compressor is amping high and evaporator coil is very corroded. Unable to locate any other leaks in the system. Customer would like to speak with a comfort advisor regarding replacing the 14 year old system with something new for better efficiency and reliability. Comfort advisor is scheduled to meet with customer tomorrow morning between 10 and 12.
Tech Cody arrived to customer's home and met the homeowners. I replaced the primary electrical control on the unit for the master bedroom. And put refrigerant into the three units that were low on the guest house. The homeowner wanted to join our home and budget protection club for both houses.
06/21/24 Techs Cody and Hunter arrived to customer's home and met the homeowners. We started on the guest house units. All 3 units were low on charge. The compressors and fan motors were all operating correctly. The capacitors were all within tolerance, and the primary electrical controls were in good condition. The indoor coils were heavily corroded, and all the units had some form of biological growth. The static pressures of all three were with acceptable ranges. One drain line was clogged and the homeowner wanted us to clear it out. We replaced all the filters and washed/waxed all the condenser units. On the 3 units of the main house we replaced all the filters. Washed and waxed all the condenser units. The refrigerant charge on all three units was correct as well as the static pressure on all of the units. There was biological growth on all the indoor coils and inside the cabinets. the units for the guest rooms and the living room had their compressors and fan motors operating c
06/21/24 Techs Cody and Hunter arrived to customer's home and met the homeowners. We started on the guest house units. All 3 units were low on charge. The compressors and fan motors were all operating correctly. The capacitors were all within tolerance, and the primary electrical controls were in good condition. The indoor coils were heavily corroded, and all the units had some form of biological growth. The static pressures of all three were with acceptable ranges. One drain line was clogged and the homeowner wanted us to clear it out. We replaced all the filters and washed/waxed all the condenser units.
2017 Coleman airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain has some build up in trap Blower motor and wheel were Evaporator coil was acceptable Condensate pan has heavy biological growth Blower wires have biological growth as well 2017 Coleman Heat pump Checked and tightened all electrical connections Primary electrical board was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended uv system, pan treatment and unit surge protection
During inspection I found low refrigerant levels, a damaged condensing coil, and extremely high Amp draws on the compressor. Cleaned system and waxed Recommended replacement to cust dude to the age of system, no warranty, and r22 refrigerant.
Air handler installed in 2009 with heat pump installed in 2018. All electrical connections are tight with no corrosion. Ecm blower motor is acceptable. Blower wheel has some slight build up starting to form on the blades. Evaporator coil is clean. Heat strips are pulling proper amperage. Condenser fan motor and compressor are acceptable. Refrigerant levels are in range. 70/5 dual run capacitor is within tolerance. Technician highly suggests adding a compressor saver kit to the condenser to help with the start up and efficiency of the compressor. Technician also suggests adding attic insulation and surge protection to the home.
02/05/24 Customer showed me the text from dispatch showing they were expecting an AC check-up. Checked out basic plumbing no issues
Install client supplied generator 1-10-24 phase 1 is complete. The customer has elected to have their propane provider hook up the generator. They are scheduled to have it done on Friday. If the propane company is done early enough the homeowner may call in request that I come out and perform a start up.
