Abel was great! He took his time and was very thorough! A very friendly guy and more than happy to answer all my questions!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
It always seems to be a problem on the weekend! Thank you Tyler for coming on Saturday and checking out my leaky toilet!
Overall Experience
Quality
Price
Convenience
Tyler was very thorough in diagnosing the source of a leak and the cause of a sewer water noise. It’s all good and was reasonably priced. Thank to both of the gentlemen who came out.
Overall Experience
Quality
Price
Convenience
The staff and technicians at Comfort Experts are so polite and professional. They keep you informed and are knowledgeable. I trust their service. Derek came promptly today and is moving my project along. Thank you.
Overall Experience
Quality
Price
Convenience
Mark was not only expert at all phases of the job, but he almost made me an expert too. Informed me every step of the way. Went above and beyond in all phases of the project. Very courteous and polite. You are lucky to have him!
Overall Experience
Quality
Price
Convenience
I appreciated Hobson coming out on the weekend. Justin did a great diagnositic and will come back with needed parts to finish 1st thing in the morning. Very nice; very thorough.
Overall Experience
Quality
Price
Convenience
Cody is a great tech! He was very professional even in 100+ temperatures! We were very impressed with this young man - very polite, very informed and very intelligent. You have a great employee here! Thanks!
Overall Experience
Quality
Price
Convenience
Service was great! Cody & helper were very professional and explained everything well. Thanks
Overall Experience
Quality
Price
Convenience
The guys that came out were very good Zack was super got us going. Y’all got out quick and my A.C. Is cold thank you very much
Overall Experience
Quality
Price
Convenience
He was super awesome, professional and is going out of his way for us!
Overall Experience
Quality
Price
Convenience
Comfort Experts come out whenever you call! Thank you, Mike. Excellent service.
Overall Experience
Quality
Price
Convenience
Wyatt our technician was friendly, knowledgeable and very thorough. Great company and great people!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
2012 2.5t hp closet upflow. Manufacturers warranty expired. Primary pan full. Leaks detected in evaporator coil. Oil streaks present. Freezing. Inrush amperage on compressor exceeds manufacturers specifications. Refrigerant charge below manufacturers specifications. Hard start kit pressure plate blown. Capacitor below tolerance. Sat with homeowner and shared all video and photo evidences. Explained in detail the energy usage, performance and saftey of the system. Homeowner is aware of the need to replace system. CA appointment set for 5pm Saturday 4/26/25 Systems functional but diminishing in performance.
Upon arrival tech found that the wet switch had gone off due tech found that there was nit cardboard under wet switch Unit is on and running properly
Arrived to no cool. Carrier heat pump with air handler installed in 2022. Unit was freezing up due to no airflow. ECM blower motor had failed most likely caused by a surge during a storm. Performed hard reset on the system and it was able to start up. Checked all amp draws and refrigerant levels. System operating normally at time of departure. Customer has signed up for the Home and Budget Protection Plan.
Technician arrived to customers home. Technician ask homeowner questions about home. Technician graph tools and started an airhandler. Technician took electrical readings and changed filter. Technician continued to condenser unit outside. Technician wash condenser unit and took refrigerant levels all in range. Technician to took electrical readings all in range. Technician wax the condenser unit and talk to customer about recommendations.
Need to order regulator for generator under warranty
Checked water heater I believe that the tank has a possible fracture no leaks or water visible at any connections customer is going to reach out to builder home is less than 10 mon old
Electrical to plumbing need plumber the check why water heater has a pool under it
Ordering inducer motor under warranty. Office to run wire to complete payment.
Install 36k dual fuel propane gas upflow, standard filtration, thermostat wire to outdoor, and code kit
Quoted a level 1 36k gas closet upflow for 10220 Quoted converting to level 2 36k heat pump closet upflow fo4 13229 not including code kit
Stu completed, dual fuel system operating efficiently Electrical connections tight and secure, heat exchanger acceptable, electrical components acceptable, refrigerant acceptable Switching from heat to em heat properly and safely Safeties acceptable During tune up I noticed the way primary drain was tied wasn't proper, showed cst so nothing at this time Thank you for choosing Comfort Experts
1/16/25 Replaced regulator because it was leaking. Gas valve is stuck and has to be replaced now talked to Mr Brown and let him know what is going on. there is a picture of mdl and ss number
Performed tune up and annual tankless flush
