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Overall Experience
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Colby did a great job and was wonderful to deal with. Very prompt and he has excellent customer service skills.
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Tyler assisted us to make a decision that will help save money.
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Adam and his assistant were professional and did quality work.
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Mr. Jerred does wonderful job. He is nice and explain clearly all what he did.
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Daniel was thorough, professional and friendly…great experience.
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Daniel and Brain checked the AC and added Freon as needed. I highly recommend this company
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Jose and his team installed 2 systems. Both done very well. Thorough in finishing the job and also explaining the new systems. Professional and personable as well.
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Colby was very knowledgeable concerning my A/C unit. He was professional and performed excellent service. He explained everything he did on my unit. I highly recommend him.
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Overall Experience
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Overall Experience
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All the crew were on time and installed the unit. Alex and his crew were very courteous and professional throughout the installation.
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Came in to check why upstairs was not cooling, filter was clogged and when I took it out to check airflow at vents I could feel the co,d airflowing strongly. Replaced with 1 inch filters at return grilles Customer declined work for April aire filter replacement and will replace himself Went outside to check pressures and refrigerant levels are perfect Capacitors are working great they are in tolerance Went ahead and checked older machine and turns out it is overamping by 6 amps and recommend compressor saver kit for older machine
Performed super tune up Washed condensor and tightened connections Delta 17 - replaced filter All cooling and heating components are in tolerance Reccomended Soft start kit (best fix for Amperage) Reccomended soft start kit - basic repair Reccomended drain treatment strip - condensate line cleaner System left on cool at exit
On arrival system running and cooling as intended. Current uv system is burnt out and has allowed bacterial growth to start forming in supply plenum. Recommended adding a iaq 200 instead of replacing bulb since the iaq 200 actually kills spores in airflow instead of just on surfaces. Outdoor unit passed all electrical testing but was overamping on start up. Recommended adding a compressor saver to reduce wear and tear on compressor. System cooling as I left. Customer would like to update membership but will call in to ensure he isn't double charged.
Arrived for STU - raining replaced filter Drains clear Furnace fine Installed IAQ200 and anti microbial mist Sealed a supply boot with silicone Condenser coil clean Motors, caps, and refrigerant fine
Install 2 stage variable speed 42k heat pump hz with high efficiency filtration, code kit, 1800 sq ft R11 insulation and 50 gallon electric hot water heater
Performed evaluation System delta 10 Refrigerant is low Indoor coil freezes during run During thawing of coil it sets off wet switch from melting ice Found original home builder line set twisted and pinched behind aluminum covering - not install line port to system Reccomended new line set with refrigerant Reccomended comfort advisor Scheduled comfort advisor Wednesday 04/23/25 5PM-7PM
Performed evaluation Delta 10 Refrigerant is low Refrigerant leak on outdoor coil - visible oil - videos uploaded of leak search Reccomended comfort advisor Reccomended insulation (homeowner inquiry) Reccomended April air kit (has 4 inch base on system) Reccomended easy start (optional) Comfort advisor scheduled Wednesday 04/23/25 9AM - 10AM System left on cool at exit
On arrival fan motor working as intended. I zip tied the polarity wires from the replacement fan motor internally so it looked better and shined up the units. System running and cooling as Ieft.
Arrived for service eval Fan motor over heating in the heat of the day Replaced Contactor coil over heating Replaced Refrigerant levels fine at 16 degree superheat and compressor amp draws are fine If the breaker trips again it is not being caused by the unit Homeowner uninterested in replacement as they are selling the house next month
During this visit I did a hard reset did something trouble shooting. The system is heating it's currently 49° outside hea pump line temp is 149°. The system has a good capacitor and all voltage where it needs it.
Performed evaluation Delta 30 refrigerant is slightly low Found Schrader valve has minor leak - replaced valves and adjusted with minor refrigerant - delta 18 Replaced filter All cooling components are in tolerance Reccomended duct cleaning System left on heat at exit
I have set up for a comfort adviser for Saturday and have check the electrical, the panel is a little old but I found nothing wrong with it
