Colby was very knowledgeable concerning my A/C unit. He was professional and performed excellent service. He explained everything he did on my unit. I highly recommend him.
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All the crew were on time and installed the unit. Alex and his crew were very courteous and professional throughout the installation.
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Blake did a great service, he explain in detail what we needed and why we needed it.
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Ryan was very professional, friendly, and efficient. His explanation of what he found was very clear.
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Devyn quickly diagnosed and resolved our AC issue. Great service.
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Always good service and professional technicians
Response from Comfort Experts Inc.:
Thank you for trusting us to get the job done. Your 5-star review and gratitude mean a lot to us!
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Casey did a thorough job troubleshooting and repairing our A/C system. He also checked the entire system to make sure everything was working properly.
Response from Comfort Experts Inc.:
Thank you Robert!
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Very nice, friendly, knowledgeable rep! Very good service and explanation.
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The panel looked great but they did not have a surge protector everything else is fine I tested the connections I tightened them up the plugs inside all tested perfectly they were wired correctly gfci's were there but they're ground on the outside which I could not find the ground rod but there was a wire going directly into the ground it had over 100 resistance whenever the legal limit is 25 so I gave them an estimate for a new ground rod
Towl stuck in disposal causing dishwasher to not drain Pulled rag out of disposal all works fine
On arrival system was running and cooling producing a 20 degree delta. The indoor unit had clear drain lines and a clean blower and coil. The supply plenum had significant growth. The outdoor unit was overamping on start up and I replaced a capicator. With the customers permission I installed an iaq 200 and a compressor saver kit.
During inspection discovered that cap was below tolerance and I brought the cap to customers to show the readings and let them know that it would fail come summer time and customer stated that they could not move forward on the repair and would need to price around Left customers house with system operating properly
On arrival system ran and cooled producing a 20 degree delta. The indoor unit was clean and the drain lines flowed when flushed. The outdoor unit passed all electrical testing but was overamping on start up.
Tech arrived at a 2 system tuneup. Upon inspection, the main system duel run capacitor was out of tolerance. The condenser coils were hosed off to assist with air flow across the coils. The filters were not sized correctly and were allowing for unfiltered air to enter the system. The blower area and ductwork was dirty. The drains were clear and bleach was poured. The system reached complete ignition. The flame sensors were scorched. The customer was informed of recommendations today. He will contact home warranty for repairs and will think about upgrading his filters.
Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. The contactor was aged. The filter was replaced. The indoor coil and blower area was dirty. The UV bulb was about to expire. The drain line was separated in the attic. There was a chair laying on the line. The Delta was a little low. The refrigerant was almost out of range. The indoor coil was leak search, there was no leak detected in this area today. The customer was informed of recommendations today. He decided to move forward with repairing the drain line and replacing the UV bulb. The bulb was replaced, tested and functional. The drain was reconnected. The system was functioning upon departure.
These system are currently operational. The do have a good bit of dust build up in the return. His cap/ contactor is out of tolerance and on the cusp of breaking. Please address these issue before summer arrives.
Ecm controlled blower motor is stuck on the system is 7 years old he is not the original home onwer and so the system has no warrenty. He's interested in system replacement. He will talk to comfort advisor tomorrow at 12 noon.
Blake B. completed two annual heating tune ups.
Tech arrived at a Free inspection. Upon arrival the customer mentioned that she had a company out that had said she had holes in the heat exchanger. She wanted wished to get pricing on repairs and replacement. The system was evaluated first in cooling. The refrigerant was low. A leak search was performed and a leak was found at the evaporator coil (refer to video). The disconnect plug was removed for the leak search and reinserted afterwards. During reinsertion, the surge protector lights flickered asnd went out. This inhibited the unit from recieving voltage from that point. The surge protector will need to be replaced or bypassed to fully evaluate the system. There was excessive rust around and below the heat exchanger connections. The burner compartment was full of rust. The evaporator coil was rusted and corroded. The tech gave rough estimates for the coil and heat exchanger, as well as a starting price for a a 5 ton gas package unit. The customer would like more exact pricing
Tech arrived at a 2 system tuneup. Upon inspection, the upstairs condenser was recently replaced. The condenser. The downstairs duel run capacitor was out of tolerance and replaced. The refrigerant and Delta was within range. The filters were dirty and replaced. The furnaces reached complete ignition. The downstairs heat pump was functioning in both modes. The downstairs supply plenum was not properly sealed. The upstairs secondary drain pan was rusted. The customer was informed of recommendations today. He decided to move forward with updating his membership and add a compressor saver to the upstairs system. The compressor saver was installed, tested and functioning. The systems were functioning upon departure.
Tech arrived at a membership tune-up. The capacitor was within specs. The contactir was in working condition. The condenser coils were hosed off to assist with air flow across the coils. There was no observed surge protection. The filter was dirty and replaced. The box filter allows for unfiltered air to pass around it. The blower area was dirty and there was growth present. The customer was informed of recommendations today. She decided to update her membership today. She will call back in January for the filter upgrade and treatment strip. The system was functioning upon departure.
