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Overall Experience
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Colby did a great job and was wonderful to deal with. Very prompt and he has excellent customer service skills.
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Tyler assisted us to make a decision that will help save money.
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Adam and his assistant were professional and did quality work.
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Mr. Jerred does wonderful job. He is nice and explain clearly all what he did.
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Daniel was thorough, professional and friendly…great experience.
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Daniel and Brain checked the AC and added Freon as needed. I highly recommend this company
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Jose and his team installed 2 systems. Both done very well. Thorough in finishing the job and also explaining the new systems. Professional and personable as well.
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Colby was very knowledgeable concerning my A/C unit. He was professional and performed excellent service. He explained everything he did on my unit. I highly recommend him.
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Overall Experience
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Overall Experience
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All the crew were on time and installed the unit. Alex and his crew were very courteous and professional throughout the installation.
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Install 2 stage variable speed 42k heat pump hz with high efficiency filtration, code kit, 1800 sq ft R11 insulation and 50 gallon electric hot water heater
Performed evaluation System delta 10 Refrigerant is low Indoor coil freezes during run During thawing of coil it sets off wet switch from melting ice Found original home builder line set twisted and pinched behind aluminum covering - not install line port to system Reccomended new line set with refrigerant Reccomended comfort advisor Scheduled comfort advisor Wednesday 04/23/25 5PM-7PM
Performed evaluation Delta 10 Refrigerant is low Refrigerant leak on outdoor coil - visible oil - videos uploaded of leak search Reccomended comfort advisor Reccomended insulation (homeowner inquiry) Reccomended April air kit (has 4 inch base on system) Reccomended easy start (optional) Comfort advisor scheduled Wednesday 04/23/25 9AM - 10AM System left on cool at exit
On arrival fan motor working as intended. I zip tied the polarity wires from the replacement fan motor internally so it looked better and shined up the units. System running and cooling as Ieft.
Arrived for service eval Fan motor over heating in the heat of the day Replaced Contactor coil over heating Replaced Refrigerant levels fine at 16 degree superheat and compressor amp draws are fine If the breaker trips again it is not being caused by the unit Homeowner uninterested in replacement as they are selling the house next month
During this visit I did a hard reset did something trouble shooting. The system is heating it's currently 49° outside hea pump line temp is 149°. The system has a good capacitor and all voltage where it needs it.
Performed evaluation Delta 30 refrigerant is slightly low Found Schrader valve has minor leak - replaced valves and adjusted with minor refrigerant - delta 18 Replaced filter All cooling components are in tolerance Reccomended duct cleaning System left on heat at exit
I have set up for a comfort adviser for Saturday and have check the electrical, the panel is a little old but I found nothing wrong with it
Performed evaluation due to downstairs outdoor unit not functioning Found main breaker tripped - inspected system and all components are in tolerance Deltas 21 All cooling and heating components are in tolerance Inspected heat exchanger- condition is poor Reccomended comfort advisor Washed condensors and tightened connections Systems left on cool at exit Electrical main breaker panel inspection scheduled 03/19/25 After 2.30PM
Performed plumbing inspection on home. Homeowner not there son will forward any estimates to her.
Performed evaluation due to upstairs and downstairs systems Deltas 25/26 Refrigerant is low on both systems Reccomended refrigerant/and or Leak search minor repairs Reccomended comfort advisor Homeowner will contact home warranty to schedule possible future repairs/evaluation Systems left on heat at exit
I installed the April air upgrade kit
On arrival battery powered thermostat was blank. Changed batteries and it still did not function. Replaced with new thermostat under warranty. System running and heating with no issues as I left.
