Jose and his team installed 2 systems. Both done very well. Thorough in finishing the job and also explaining the new systems. Professional and personable as well.
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Colby was very knowledgeable concerning my A/C unit. He was professional and performed excellent service. He explained everything he did on my unit. I highly recommend him.
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All the crew were on time and installed the unit. Alex and his crew were very courteous and professional throughout the installation.
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Blake did a great service, he explain in detail what we needed and why we needed it.
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Ryan was very professional, friendly, and efficient. His explanation of what he found was very clear.
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Devyn quickly diagnosed and resolved our AC issue. Great service.
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Always good service and professional technicians
Response from Comfort Experts Inc.:
Thank you for trusting us to get the job done. Your 5-star review and gratitude mean a lot to us!
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Casey did a thorough job troubleshooting and repairing our A/C system. He also checked the entire system to make sure everything was working properly.
Response from Comfort Experts Inc.:
Thank you Robert!
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Electrical tune up. Everything is ok. Couldn't access panel to remove cover. Customer did not want us moving shelf.
Water heaters are a 2015 once flush is preformed comfort experts is not liable if any issues come to with water heaters. Warning were givin about flushing older tanks.
For this cooling tune up I inspected both furnaces and condensers one for the downstairs and one for the upstairs. The furnaces looked good, however at the condensers both capacitors were out of tolerance so I recommend replacing both. Additionally I recommend adding hard start kits to both machines as they are getting older and those will lower the amp draw and load to the compressors, additionally giving additional power of the capacitors were to fail in the future. The customer's hot water heater was leaking, so I quoted her the price for a new one. Customer stated she will talk to her husband about the repairs and recommendations.
Arrived for two system CTU All components were working and in tolerance Recommend compressor saver and membership Customer denied recommendation right now
Arrived for CTU All components were working and in tolerance Recommend Compressor saver, membership and IAQ Membership was okayed
Replaced frost proof on side of home, customer signed up for membership. Tested after repairs were Made everything working properly.
Arrived for duct evaluation Reccomended lvl 1 clean System left on cool at exit
Install 60k hz gas with high efficiency filtration, code kit and 12k Daikin wall mounted mini split for the upstairs
07/08/24 TS- clear upstairs master bathroom sink right side. Common hair clog, hard to get. Down stairs bathroom sink had clog at the drain stopper before P-trap.
On arrival primary drain line was clogged and the emergency drain pan was rusted through. I recommended speaking with a comfort advisor about replacement due to the age of the system and the cost of repairs. Customer would also like a mini split quote.
During inspection verified that systems were cooling properly Spoke to customer about recommendations for the system including being at the top of the list his upstairs cap being below tolerance and I let him know that this would cause a problem this summer and if he would like to get this taken care of Customer wanted to put in a new cap to insure his system would work properly this summer Customer's stated he would give us a call back
Ran sewer machine through cleanout on outside wall back and forth line draining slow. Went ahead and ran sewer camera found that there is a break at the side of home and ran camera about 10 feet could not run any further. Wrote estimate to tunnel in and fix both breaks under home and retest after repair.
Completed an air conditioning repair job at a customer's home. Found that the coil was dirty and clogged with dust and debris, which was causing the system to work harder and not cool the home as effectively. The coil was cleaned thoroughly then reinstalled. The system is working properly again.
