Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Garrett did an excellent job and we would like it noted in our file we would request him anytime we need a technician.
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He came out and finally fixed the problem at least we hope. I think this is a company I will be with as a customer for many years
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Awesome service,give this young man a pay raise. Took care of bussiness!! Outstanding!
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Showed up on time. Garrett was very thorough and provided details of his work.
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Michael was thorough with the diagnosis of my a/c units. Gave me suggestions on what problems down the road my happen if not corrected now on my a/c unit.
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Overall Experience
Quality
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Convenience
Overall Experience
Quality
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Overall Experience
Quality
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Convenience
Gave estimate to r7n gas to 2 wall furnaces and a stove and 25 ft of yard line hook up to propane tank strapped and tested customer will discuss with his wife and schedule time when ready
Performed super tune up. Uv system was indeed of new bulb, owner was made aware but they declined due to pricing at the moment. No apparent abnormalities noted during tune up. Thank you for choosing comfort experts.
Quoted a 48k condenser unit only $9,749
Checked water heater. It is an 08 model heater and has never been flushed. Gave estimate for replacement. Customer would like to check with home warranty first. No work done at this time
Came out for an evaluation outdoor unit was not running due to trip core sensor found a snake wrapped around the shaft of the fan motor removed the snake reset the core sensor and monitored all pressures and amp draw over the course of 30 minutes my findings indicated that the TXV is failing and causing the coils to freeze up which in turn causes liquid to slug back to the compressor raises temperature and head pressure fan motor amp draw was also increasing over this duration indicating that it is compromised and likely to fail again presented homeowner with options and applied for financing however unfortunately she was denied financing we will email her the estimates and invoice allowing her some time to discuss these options with her brother co-owner of the home and then she can call us back
For this cooling tune-up I inspected the customers air handler and condenser. The indoor unit was replaced in 2021 however the condenser is a 2008 Amana heat pump. The condenser is in need of major repairs like a new contactor, disconnect and Whip as well as all new thermostat wiring because the existing is weathered and the individual copper wires are exposed to the elements and will eventually cause a low voltage short. When I gauged up I had a 37⁰ SH with a piston, and a target of 18⁰, indicating the system is low on refrigerant. My overall recommendation is to replace the outdoor system with a more efficient and reliable one. Customer would like to have a Plumber come out for her water heater on Monday 14 April and have a CA come out on Wednesday 16 April.
For this super tune-up I inspected the customer's furnace and condensers for the upstairs and downstairs. On all the systems were running well and both heating and cooling modes however both capacitors for the condensers or out of tolerance and will need to be replaced before the heart of Summer as well as will need a compressor saver kit as both compressors are over amping during startup. I also recommended to the customer installing April air upgrade kit as right now they are using the 1-in filters and April air filters are good for a year and have more surface area to capture particulates to a smaller level. Customer wanted to talk to his wife as well as go through his Home warranty company for the parts that need to be replaced.
For this super tune-up I inspected the customers air handler and condenser, all equipment was measuring within manufacturers specs and running well. The customer does not have any water safety on the primary drain line so I would highly recommend installing that to get ahead of any potential clogs and water damage that may be caused by it.
Estimate to install customer supplied kitchen faucet and run sewer cable through hall bathroom drain. Customer is going to purchase a new faucet and have us come out and install it for her once she has it at the house.
Water heater has a leak in lower element and has a lot of sediment in it had lots of trouble draining in Recommended a softener and a new water heater 1
For this evaluation the customers system was not cooling. The indoor was running however the outdoor was not because the compressor was locked out. I reset the Core sensor and got it running and had a 9⁰ SC, with a 30⁰ SH. The LRA was 111 Amps, with a max pull of 109 amps. I recommend the customer's have us install a hard or soft start kit to keep this amps as low as possible. I installed a hard start kit and amp draws went from 111 to 54A. System was left on cooling upon departure.
During this visit I installed a new flame sensor oem piece. System is back online and ready for heating
I completed tune up and provided customer estimate to replace 2 downstairs toilets.
Today during this visit I looked at both heating and cooling. During the tune up I discovered the flame sensor was out of tolerance. The cooling side tested in tolerance but could use an easy start at this point in its life to help increase longevity. Today i cleaned off the flame sensor and got it to work. I will be ordering the oem sensor for this system I'm pauing this call until parts come in.
Arrived for STU replaced filter Drains fine Heat strips fine Coil and blower dusty Cleaned condenser coil Motors capacitors and refrigerant fine Surge protection and UV recommended to protect system and eliminate biological growth from system and air