Showed up on time. Garrett was very thorough and provided details of his work.
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Michael was thorough with the diagnosis of my a/c units. Gave me suggestions on what problems down the road my happen if not corrected now on my a/c unit.
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Brock was outstanding! Professional, knowledgeable and courteous. He did a Great Job! Thank you!!!
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Gavin was outstanding! He was very professional, courteous, knowledgeable and thorough with preventive maintenance on my two units. He put booties over his shoes before entering my home every single time. Will request him for all future preventive maintenance visits. Thank you Gavin. Job well done!
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Tyler was very polite explained everything and provided good service
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Hunter did an excellent job of explaining his process of checking the system. I don't understand why I received 8 e-mails with the same form.
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Customer turned down work due to cost. Customer thought $49 service fee was to do work that was needed
07/13/24 9:00am TS- knocked on door 3-4 times and called phone. Dispatch called as well and no answer
For this super tune-up, it was a package unit and we inspected the heating and cooling side of the heat pump. All equipment was measuring within manufacturers specs and running well. Cleaned the inside of and outside of the condenser coil. Left with system cooling.
But it's going to find inspected both furnaces and condensers, all equipment was measuring with the manufacturer specs and running well.
For this evaluation I showed up to the customer's home and the indoor was running however he said the outdoor has not been running since 10:00 a.m. this morning. Want to watch the condenser and open it up the capacitor wiring at the hermetic and center had melted and detached. This is most likely due to loose Spade connections so I talked to the customer about what I found and went ahead with the minor electrical repair. I put new space connections on the wiring and reattachments to the capacitor, the capacitor was still well within tolerance and when I reconnected everything and turn power back on the system started running as expected.
For this evaluation I showed up to the customer's home and they stated the evaporator coil all the way to the compressor was frozen solid. Customers just closed on the house yesterday June 28th. During the home inspection the inspector noted numerous problems with the HVAC system and another company out on June 11th to "fix"the issues. When I opened up the air handler there were two filters on top of the evaporator coil restricting airflow and causing the freeze and ice buildup. When I took the filters off and gauged up outside I had a 48° saturation temp and holding steady. I had a 32⁰ superheat and a 9⁰ Subcool, indicating a likely restriction in the TXV metering device. Additionally when I tested the capacitor it was rated for 70 MFD and reading 56.8 MFD, so this capacitor is way under the 5% tolerance. With a capacitor being out of tolerance there is a likelihood of it failing in the future, causing the compressor to not operate and pump refrigerant.
06/22/24 TS- no issues. Adjusted toilet bowl so it wasn't leaking over the overflow.
Arrived for service Eval Dual run cap failed Replaced and added hard start kit due to compressor exceeding LRA recommended upgrading to UV airflow cleaner
Arrived for system evaluation System coil freezes on cooling Needs repair and refrigerant Homeowner scheduled for comfort advisor tomorrow 12-3pm System cool left on off at exit Recommended compressor saver kit for new unit
This system could benifit from a UV system in each air handler. The system has gotten drity over the years. The system is intolerance as far as capacitor contactors and control broads. tD is 18
Arrived for eval Customer states in the last year the humidity has been a lot higher than usual Ran test and insulation is good, blower is clean, refrigerant levels are good. Customer does have a high sat temp. Gave customer the option to switch the blowers speed to help remove more humidity. Customer wants to wait on rec
For this super tune-up I inspected the air handler and condenser, besides the capacitor on the condenser everything was measuring within manufacturers specs. When I gauged up my saturation temp was four degrees above freezing however my super heat and ubsub cool looked relatively good. I went ahead and leak searched the evaporator coil where I was getting some sporadic hits for refrigerant. I talked to the customer over the phone and explained my findings and the next steps he can take to remedy the issues at hand. He said that he will look over the recommendations as well as the form and get back to us.
