Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Garrett did an excellent job and we would like it noted in our file we would request him anytime we need a technician.
Overall Experience
Quality
Price
Convenience
He came out and finally fixed the problem at least we hope. I think this is a company I will be with as a customer for many years
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Awesome service,give this young man a pay raise. Took care of bussiness!! Outstanding!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Showed up on time. Garrett was very thorough and provided details of his work.
Overall Experience
Quality
Price
Convenience
Michael was thorough with the diagnosis of my a/c units. Gave me suggestions on what problems down the road my happen if not corrected now on my a/c unit.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived for AC tune up System of and very dusty and inefficient Refrigerant is high to compensate for restriction on the low side Capacitor is oversized to compensate for high starting amps due to over pressure refrigerant Disconnect is warped from weak connections Quoted all repairs Electrician scheduled for Wednesday the 18th after 1 to evaluate existing solar panels and quote moving the ones at the back of the lot Comfort Advisor Thursday the 19th to quote generator, HVAC, and solar panels dependant on the electrical evaluation Per Mark W. Send electrician Nate and no one else
For this job I performed a super tune-up on both systems. No significant abnormalities were noted during inspection on refrigerant portion of the systems. Both systems were amping over rla rating on data tags. I recommended installing either hard start kits or soft start kits for both systems. I recommended a repair on a burnt wire. I recommend it starting a membership for discounts and benefits. Homeowner opted to have burned wire repaired at the moment and declined all other suggestions. Thank you for choosing comfort experts have a great day!
For the evaluation I showed up to the customer's home and the coil was freezing up. Filters were good and not obstructed so I gauged up where I had a below freezing saturation temperature and an extremely high superheat for this piston meeting device indicating the system was low on refrigerant. I spent well over an hour leak searching the evaporator coil and could not find a definitive hit on a leak. I went to The Outdoor research to condenser with the same results and when I opened up the service ports the saturation line straighter valve was just loose enough to where I could see refrigerant bubbling out and on the inside of the cap it was full of refrigerant. Our place is trader valve and charge the system to a 24° superheat.
Performed evaluation Upon arrival system was functioning with 17 Delta Tested drain line and all checks passed - minor water build up in coil pan due to small debree, did not impact drain test Reccomended minor drain clear for prevention Homeowner stated wet switch had activated a couple of times but no water build up underneath unit - when switch was activated - alarm was not present from clicking 0 signs of water build up Reccomended wet switch due to failed performance - switch also did not have felt pad on bottom Installed new wet switch and system is operational with 17 Delta at departure - cooling
Emailed estimates for multiple exterior lighting projects around home. 2 exterior ring/ video floods. And 2 exterior garage sconces on brick fed off existing fixtures.
Arrived onsite customer had a shower faucet needing to have handle and shower valve replaced. Current faucet under warranty customer will have new handle and trim shipped to home will call us when he’s has parts here. Shower cartridge Handle And cartridge sleeve
Gave estimate to r7n gas to 2 wall furnaces and a stove and 25 ft of yard line hook up to propane tank strapped and tested customer will discuss with his wife and schedule time when ready
Performed super tune up. Uv system was indeed of new bulb, owner was made aware but they declined due to pricing at the moment. No apparent abnormalities noted during tune up. Thank you for choosing comfort experts.
Quoted a 48k condenser unit only $9,749
Checked water heater. It is an 08 model heater and has never been flushed. Gave estimate for replacement. Customer would like to check with home warranty first. No work done at this time
Came out for an evaluation outdoor unit was not running due to trip core sensor found a snake wrapped around the shaft of the fan motor removed the snake reset the core sensor and monitored all pressures and amp draw over the course of 30 minutes my findings indicated that the TXV is failing and causing the coils to freeze up which in turn causes liquid to slug back to the compressor raises temperature and head pressure fan motor amp draw was also increasing over this duration indicating that it is compromised and likely to fail again presented homeowner with options and applied for financing however unfortunately she was denied financing we will email her the estimates and invoice allowing her some time to discuss these options with her brother co-owner of the home and then she can call us back
For this cooling tune-up I inspected the customers air handler and condenser. The indoor unit was replaced in 2021 however the condenser is a 2008 Amana heat pump. The condenser is in need of major repairs like a new contactor, disconnect and Whip as well as all new thermostat wiring because the existing is weathered and the individual copper wires are exposed to the elements and will eventually cause a low voltage short. When I gauged up I had a 37⁰ SH with a piston, and a target of 18⁰, indicating the system is low on refrigerant. My overall recommendation is to replace the outdoor system with a more efficient and reliable one. Customer would like to have a Plumber come out for her water heater on Monday 14 April and have a CA come out on Wednesday 16 April.
For this super tune-up I inspected the customer's furnace and condensers for the upstairs and downstairs. On all the systems were running well and both heating and cooling modes however both capacitors for the condensers or out of tolerance and will need to be replaced before the heart of Summer as well as will need a compressor saver kit as both compressors are over amping during startup. I also recommended to the customer installing April air upgrade kit as right now they are using the 1-in filters and April air filters are good for a year and have more surface area to capture particulates to a smaller level. Customer wanted to talk to his wife as well as go through his Home warranty company for the parts that need to be replaced.
For this super tune-up I inspected the customers air handler and condenser, all equipment was measuring within manufacturers specs and running well. The customer does not have any water safety on the primary drain line so I would highly recommend installing that to get ahead of any potential clogs and water damage that may be caused by it.
Estimate to install customer supplied kitchen faucet and run sewer cable through hall bathroom drain. Customer is going to purchase a new faucet and have us come out and install it for her once she has it at the house.