Extremely helpful. Went above and beyond for us to make sure our system was running optimally. Thank you for your dedication. Definitely 5 star service.
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Easy to talk to. He knew what he was doing and made the visit great
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Daniel did an excellent job. He was very thorough and professional.
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Good overall I think the text messaging is overly done (confirming the confirmations that have re-reconfirmed 🤬(clerical not the service tech!)
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Michael R and the Comfort Experts team were very helpful in their suggestions, recommendations and service of my two HVAC systems.
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Technician, Aaron Aaron Wood qiuckly diagnosed the problem and replaced the malfuncting part. He went-on and checked the function of the rest of the system.
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Tyler was great, knowledgeable and kind. Fixed our sink really fast. Would highly recommend
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Diego is the best! His work is very meticulous and thorough.
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Brock did a great job he was efficient and professional completing the service in good time.
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It’s 11 pm on a Texas night with the temperature outside 94 but feeling like 100 and our upstairs unit wasn’t cooling. I called late afternoon and Colby came - at 10:30 pm. He just left. Cold air blowing again. Thank you Colby and Comfort Air. Heat is real here in Tx and Comfort Air delivered. We thank you. We’ve had to replace 4 units at various locations in the past 2 years. Comfort is the only way we’d go. Kim & Bill
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Arrived at eval The secondary was dripping causing the water damage The primary was clogged Related information and recommend drain clear, drain switch, and membership Customer okayed everything Drain drained smoothly when I was done. System running before I left
Provided customer with options he is going through his insurance he said he was provided and estimate for water heater replacement for 1/2 the price and has another estimate coming today. I will follow up with him tomorrow.
For this evaluation I showed up to the customer's home, and they told me it seemed like their system was having a hard time keeping up and wanted to make sure everything looked good. At the furnace I had a 22° Delta. The attic only has an R value of about 30 of insulation. At the condenser my amp draws were below the maximums, however the fan was at 1 amp out of 1.2 Max. Additionally when I gauged up I had a 22⁰ Superheat, 7⁰ Subcool, indicating there is a likely restriction developing in the TXV. I talked to the customer about adding insulation and the price of replacing the TXV and how it is not necessarily advisable for a 10-year-old system as replacing would make more sense.
Need to set up 2 appointments 1 for an HVAC tech to come out on Monday after 2 pm and the second being a phone call for me on Tuesday to discuss her attic fans
Callback forgot to put screw back on handle. Customer ordered new cartridge will let me know when he’s ready to get it installed and it arrives.
Inspected issue under sink the clip for the kitchen faucet pull out was loose. Went ahead and adjusted line and reset clip everything working properly.
Need to return Monday 10am for flow tech installation. Will acquire flow tech at supply house before Monday for install.
06/21/24 TS- cleared upstairs drain. Pulled back a wet wipe. Drain is incorrectly put together. Customer declined me fixing for an uncharged so put drain back together as it was after I cleared clog. Informed customer that we will not clear a clog on this sink for a special price again, or untill drain is built right.
Install 60k hz gas use current filtration includes code kit
Arrived to inspect primary drain - reccomended work Found clog inside primary near 1st 45 angle Cleared drain - tool apart entire primary line Visual /Pressure/water tested line to ensure cleared line System running primary drain line accepts 4 gallons Home and budget protection plan added System left on cool at exit
Arrived for eval We were here last night but weren’t able to do a leak detect Leaked search and found the leak in the coil. Talked to customer and he wanted to get a comfort advisor out tomorrow from 6-8 about a new system due to leak and being 11 years old Scheduled comfort advisor 06/19/24 6-8
Today I've returned to install oem condensor fan motor. System is now back to its original form and cooling.
Arrived to system down Performed evaluation on upstairs system Components are in tolerance Refrigerant is low and compressor turns off due to low refrigerant Recommended repair options and comfort advisor Homeowner agreed to schedule comfort advisor System left on off at exit
