Daniel was very nice and took the time to explain all about my A/C units. I would definitely recommend Comfort Experts to anyone who is looking for an honest and reliable A/C company!
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Mike R. was very professional and took the time to explain things to me. This was very appreciated along with options to consider.
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Excellent service..Mike is very knowledgeable and helpful, he and his partner did an excellent job..I’m very satisfied.
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Very professional and the technician was very knowledgeable and patient.
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I took advantage of $49 mail flyer for a summer tune up. When the tech came out I was told my unit was dirty and that my capacitor was failing and needed to be replaced. I was also told my coolant was running and low and need to be recharged but assured there was no leak. The price for the capacitor replacement was $500 and the coolant was $3000. I was a bit shocked and taken back by this price and certainly could not afford it at the time. I ended up calling another local company that my step-dad has used for 20 years and recommended by his contractor friend. They quoted me $29 to change the capacitor if I bought one on Amazon for $17. How can Comfort Experts charge $500 for a $17 part? Needless to say I ended up using the other guys. I also inquired on my visit about installing a minisplit in a shed I have and removing the old one. The quoted price for install was $3,750. This really blew me away because the install price on the existing unit was only $900 and than included the electric work that needed to be done last time when it was new. But now that I’m replacing one that has already been done. I understand slight variations in price but this was outrageous. The quote for my coolant refill for 410A was that I needed 114 ounces at $27/ounce. That is $432/lb!!! Absolute insanity. I was able to get it from another company for $80/lb. My tech, Daniel, was fine. I have no complaints about him and he seems like a kind and honest fellow. He was polite the entire time. So zero complaints about him. But was definitely not impressed with the pricing. I do not feel like I got $49 worth of service. I felt like I was charged $49 to overcharge me for items and try to push a $20/month membership.
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Kellen mullinnix was extremely good and very knowledgeable of his work,, great asset to his company!!
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Alex did a great job on trouble shooting our heating system and was very professional and pleasant to work with
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For this job, I arrived for an evaluation on a unit loosing airflow due to air leak in supply plenum. This was our install, manager agreed for job to be done with no charge. Unit was sealed completely. Thank you for choosing Comfort Experts, have a great day!
I have found that the problem itself is the breaker it is a 20 amp GFCI Eaton ch he would like to order the breaker himself and attempt to put it in I advised caution and if he needs anything to please give us a call he was also having questions about his energy usage and wattage on the bill being very high my recommendation is to either install a monitoring system to see where this power is going or take note of the day's events and look at your meter and write down how much power is being used over the course of a month
For this job, I worked on a super tune-up on this heat pump system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Both cooling and heating sides of the system were tested. Adding on, in the outside unit the capacitor was out of tolerance, customer was informed and he approved for a replacement. In addition, customer was upgraded to our new home and budget membership. Thank you for choosing Comfort Experts, have a great day!
Performed duct cleaning, cleaned blower, replaced dual run capacitor, replaced contactor will return 10/28/25 with soft start kit
Customer not home did not see after 12 note return sometime after 12
On this job I looked over the system. Its 2.5 condensor with 3 ton eap coil in the attic. The system has a leak in the evap coil. Rather then make repisrs he wants to talk about system replacement. Just cooling side Removing the service fee. I have other invoices I the notes.
Came to house to look at doing a bunch of electrical work for they sell the house also talk to customer about membership and the discounts and everything they could get for doing all this work but also didn't think it was that worth it for them because they're going to end up going to a rent house next and just won't use it but customer would also like to have plumbers out to look at a bunch of work going to be done in the kitchen and was also looking to get an AC guy out here if that who looks at dryer vents
Needs 200 square Feet Of insulation Warranty seal on supply Plenum for downstairs system
for this job, I did a super tuneup. Delta on both systems were good. Drain lines Tested clear, poured vinegar down the lines. Replaced filter on the downstairs unit. Suggesting April air upgrade to prevent bypass dust. At the outdoor unit, the capacitors were good. Running amps were good. In rush was a bit high, suggesting soft starts for both units. Noticed excess heat Leaking from upstairs attic. Suggesting attic tent. vapor line Missing some insulation. Homeowner had the tools to make that repair herself. Homeowner mentioned her bathroom and bedroom in the back of the house tend to get really hot in the summer and cold in the winter. Took thermals of the ceiling and noticed the insulation was low in both of those areas. Scheduled IAQ visit with Zak to get a more informed assessment. Washed out the coils, and the system was running and cooling when I left.
Moved the outdoor unit over, reinstalled blocks to support the retaining wall. Verified charge.
AHC for both systems Upstairs system in decent condition but is missing water safeties and needs a new dual run capacitor Downstairs system needs serious repair or replacement Leaking evaporator coil resulting in a 13/20 degree delta Heat strip kit does not come in when called for Dual run cap is also out of tolerance Declined all work today
Replace 42k hp upflow with high efficiency filtration, uv system and code kit
Sold level 42k heat pump 20,550
