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Mike R. was very professional and took the time to explain things to me. This was very appreciated along with options to consider.
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Excellent service..Mike is very knowledgeable and helpful, he and his partner did an excellent job..I’m very satisfied.
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Very professional and the technician was very knowledgeable and patient.
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I took advantage of $49 mail flyer for a summer tune up. When the tech came out I was told my unit was dirty and that my capacitor was failing and needed to be replaced. I was also told my coolant was running and low and need to be recharged but assured there was no leak. The price for the capacitor replacement was $500 and the coolant was $3000. I was a bit shocked and taken back by this price and certainly could not afford it at the time. I ended up calling another local company that my step-dad has used for 20 years and recommended by his contractor friend. They quoted me $29 to change the capacitor if I bought one on Amazon for $17. How can Comfort Experts charge $500 for a $17 part? Needless to say I ended up using the other guys. I also inquired on my visit about installing a minisplit in a shed I have and removing the old one. The quoted price for install was $3,750. This really blew me away because the install price on the existing unit was only $900 and than included the electric work that needed to be done last time when it was new. But now that I’m replacing one that has already been done. I understand slight variations in price but this was outrageous. The quote for my coolant refill for 410A was that I needed 114 ounces at $27/ounce. That is $432/lb!!! Absolute insanity. I was able to get it from another company for $80/lb. My tech, Daniel, was fine. I have no complaints about him and he seems like a kind and honest fellow. He was polite the entire time. So zero complaints about him. But was definitely not impressed with the pricing. I do not feel like I got $49 worth of service. I felt like I was charged $49 to overcharge me for items and try to push a $20/month membership.
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Kellen mullinnix was extremely good and very knowledgeable of his work,, great asset to his company!!
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Alex did a great job on trouble shooting our heating system and was very professional and pleasant to work with
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Moved the outdoor unit over, reinstalled blocks to support the retaining wall. Verified charge.
AHC for both systems Upstairs system in decent condition but is missing water safeties and needs a new dual run capacitor Downstairs system needs serious repair or replacement Leaking evaporator coil resulting in a 13/20 degree delta Heat strip kit does not come in when called for Dual run cap is also out of tolerance Declined all work today
Replace 42k hp upflow with high efficiency filtration, uv system and code kit
Sold level 42k heat pump 20,550
During this visit I changed out a compressor. the system is now back online td is 20. System ready for cooling
Wet switch went off, cleared drain line, reset switch Unit came back on Thank you for choosing Comfort Experts, have a great night
For this job I performed an evaluation. The systems compressor was grounded and kept tripping the breaker when receiving a cooling call. Holding for parts, need to order carrier compressor. Done for now, additional tech needed. Prepaid for the labor, compressor is within manufacture warranty.
Rebuilt hose bibb in backyard tested after repairs were made everything working properly.
Arrived onsite wrote estimate for customer to install new gas system inside wall home.
Today replaced a warranty cap and added a easy start. Inrush is 39 down from 110. System is back online and ready for cooling.
Removing the service fee he should me invoice for other company. Today I did a drain repaired with his permission we ran the primary drain to secondary.
Came to job to look at life ghts that were out and talked to customer about replacing lightbulbs with new ones in fixture so went and picked some up and did it today
Came To house for electrical inspectiand everything looked Is good except There was no main disconnect And no gfci protection But customers stated he won't be selling house.Or doing much because he won't be living in the house forever but explain to him in the importances of those things
