Daniel was very nice and took the time to explain all about my A/C units. I would definitely recommend Comfort Experts to anyone who is looking for an honest and reliable A/C company!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mike R. was very professional and took the time to explain things to me. This was very appreciated along with options to consider.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Excellent service..Mike is very knowledgeable and helpful, he and his partner did an excellent job..I’m very satisfied.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional and the technician was very knowledgeable and patient.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I took advantage of $49 mail flyer for a summer tune up. When the tech came out I was told my unit was dirty and that my capacitor was failing and needed to be replaced. I was also told my coolant was running and low and need to be recharged but assured there was no leak. The price for the capacitor replacement was $500 and the coolant was $3000. I was a bit shocked and taken back by this price and certainly could not afford it at the time. I ended up calling another local company that my step-dad has used for 20 years and recommended by his contractor friend. They quoted me $29 to change the capacitor if I bought one on Amazon for $17. How can Comfort Experts charge $500 for a $17 part? Needless to say I ended up using the other guys. I also inquired on my visit about installing a minisplit in a shed I have and removing the old one. The quoted price for install was $3,750. This really blew me away because the install price on the existing unit was only $900 and than included the electric work that needed to be done last time when it was new. But now that I’m replacing one that has already been done. I understand slight variations in price but this was outrageous. The quote for my coolant refill for 410A was that I needed 114 ounces at $27/ounce. That is $432/lb!!! Absolute insanity. I was able to get it from another company for $80/lb. My tech, Daniel, was fine. I have no complaints about him and he seems like a kind and honest fellow. He was polite the entire time. So zero complaints about him. But was definitely not impressed with the pricing. I do not feel like I got $49 worth of service. I felt like I was charged $49 to overcharge me for items and try to push a $20/month membership.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Kellen mullinnix was extremely good and very knowledgeable of his work,, great asset to his company!!
Overall Experience
Quality
Price
Convenience
Alex did a great job on trouble shooting our heating system and was very professional and pleasant to work with
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On this job I looked over the system. Its 2.5 condensor with 3 ton eap coil in the attic. The system has a leak in the evap coil. Rather then make repisrs he wants to talk about system replacement. Just cooling side Removing the service fee. I have other invoices I the notes.
Came to house to look at doing a bunch of electrical work for they sell the house also talk to customer about membership and the discounts and everything they could get for doing all this work but also didn't think it was that worth it for them because they're going to end up going to a rent house next and just won't use it but customer would also like to have plumbers out to look at a bunch of work going to be done in the kitchen and was also looking to get an AC guy out here if that who looks at dryer vents
Needs 200 square Feet Of insulation Warranty seal on supply Plenum for downstairs system
for this job, I did a super tuneup. Delta on both systems were good. Drain lines Tested clear, poured vinegar down the lines. Replaced filter on the downstairs unit. Suggesting April air upgrade to prevent bypass dust. At the outdoor unit, the capacitors were good. Running amps were good. In rush was a bit high, suggesting soft starts for both units. Noticed excess heat Leaking from upstairs attic. Suggesting attic tent. vapor line Missing some insulation. Homeowner had the tools to make that repair herself. Homeowner mentioned her bathroom and bedroom in the back of the house tend to get really hot in the summer and cold in the winter. Took thermals of the ceiling and noticed the insulation was low in both of those areas. Scheduled IAQ visit with Zak to get a more informed assessment. Washed out the coils, and the system was running and cooling when I left.
Moved the outdoor unit over, reinstalled blocks to support the retaining wall. Verified charge.
AHC for both systems Upstairs system in decent condition but is missing water safeties and needs a new dual run capacitor Downstairs system needs serious repair or replacement Leaking evaporator coil resulting in a 13/20 degree delta Heat strip kit does not come in when called for Dual run cap is also out of tolerance Declined all work today
Replace 42k hp upflow with high efficiency filtration, uv system and code kit
Sold level 42k heat pump 20,550
During this visit I changed out a compressor. the system is now back online td is 20. System ready for cooling
Wet switch went off, cleared drain line, reset switch Unit came back on Thank you for choosing Comfort Experts, have a great night
For this job I performed an evaluation. The systems compressor was grounded and kept tripping the breaker when receiving a cooling call. Holding for parts, need to order carrier compressor. Done for now, additional tech needed. Prepaid for the labor, compressor is within manufacture warranty.
Rebuilt hose bibb in backyard tested after repairs were made everything working properly.
Arrived onsite wrote estimate for customer to install new gas system inside wall home.
