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Colby was literally one of the best people ever! He had such a great attitude and made this experience amazing. My daughter was asking him a million questions, and he took it with such kindness. He truly felt like part of the family by the time he left.
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Ryan was very courteous and respectful. His diagnosis and explanation of the problem was complete and comprehensible. I appreciated his visit.
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There’s a high level of standard I’ve come to expect from Comfort Heating & Air, and Michael did not disappoint! Raised the bar.
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Received service same day as I called, Adam was professional, knowledgeable, and fast with the work he completed.
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Jonathan was very professional and took care of our problem.
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Knowledgeable and dependable with great customer service skills. Will definitely keep doing business with this company. Highly recommend.
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Came out on slow sewer. Tested pump on aerobic system. Sprinklers did not come on. Customer needs to call aerobic contractor. Recommended Ledford Services per MW
On arrival system cooling. Found minimal dust in system/blower/coil. Return plenums did have significant dust. Recommended moving to our maintenance agreement over Willard's and recommended doing a duct cleaning only as opposed to a full system rejuvenation duct cleaning.
Arrived and performed low voltage diagnostic, found low pressure switch wire rubbed out. Repaired the wire and ran system in all modes to verify operation. Scheduled plumber visit due to all toilets struggling to flush, possible septic issue.
We will remove broken piece of hydrant and install new 4"frost free hydrant
. We will cable drain with handheld cable Cleared drain and checked for proper flow. Working as it should at this time. Linkage on pop up is hitting condensate drain. No warranty on stoppage
System had low pressure which prompted me to leak search it. Identified leak in the evap coil. System needs new evap coil and recharge of 410a. I have all the materials added..........He wants to see if he can get the job done sooner then this weekend with someone else. He will call us if he can not. Don't oder anything until he calls us.
On this job I did a tune up looking at both heating and cooling. System checks in tolerance on both sides. System could benefit from easy startm after short conversation he would like to gather up some money for a later purchase. Pausing the job for electrician about some uncovered wires in 4 square boxes. Check photos
Replaced gfci, installed whole home surge protector, installed 2 bubble covers on front and back. PLEASE SCHEDULE A PLUMBER TO COME FRIDAY 4/25 TO INSTALL 4 NEW CUSTOMER SUPLIED FUACETS.
Installed switch plate in attic. Recommended surge and repairing meter riser with slip riser. Emailed estimate.
During this visit I looked at the cooling side of the system. Currently the system checks out in tolerance. I recommend an easy start to help the inrush amps become much lower. The system has a clean filter and washed condensor coil. It is now ready for cooling.
Inspected system, found riser from city is disconnected from meter. Needs surge protection
Came out for a complimentary Plumbing evaluation discussed options for repairing and or replacing his toilet in the master bathroom also discussed options for repair of the main sewer line where the roots are coming in through a service tee homeowner chose not to go with any repairs today he may call us back at a later date left estimates thank you for choosing comfort experts!
Pausing call. On arrival thermostat was not functioning. I replaced the thermostat and checked refridgerant levels. Found a superheat of 4 with a saturated temp of 30 (evaporator coils temp). Blower is very dirty and is likely why the system is having performance issues. Ran inspection camera in supply plenum / coil and found bacterial growth on coil drip pan and top of coil. The dust and bacterial growth in the system is resulting in poor air quality.
For this cooling tune-up, I inspected the customer's furnace and condensers for the upstairs and downstairs. Because customers are in need of a duct cleaning for the upstairs and downstairs duct system as the wife has allergies in the home and wakes up coughing and sneezing. With a duct cleaning I would also highly recommend the customers have a UV Sanitation System installed to kill pathogens that are circulating in the home as well. Both systems are cooling well, however to improve the longevity of the downstairs system I would recommend installing a soft start kit for the compressor since the hard start is no longer doing anything. Jerred to look at sewer line April 5, tree roots growing into the pipe causing a flood. Ryan to come out as well for an electrical inspection.
