Alex and Keynan were the best! They worked in the pouring down rain but they kept plugging along and got us up and running They were the best!
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Very polite and hard working . They worked very well together !!!
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Great experience 10 and 10 would recommend a very knowledgeable fast and honest
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Colby was literally one of the best people ever! He had such a great attitude and made this experience amazing. My daughter was asking him a million questions, and he took it with such kindness. He truly felt like part of the family by the time he left.
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Ryan was very courteous and respectful. His diagnosis and explanation of the problem was complete and comprehensible. I appreciated his visit.
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There’s a high level of standard I’ve come to expect from Comfort Heating & Air, and Michael did not disappoint! Raised the bar.
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Received service same day as I called, Adam was professional, knowledgeable, and fast with the work he completed.
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Jonathan was very professional and took care of our problem.
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Clear drain unit now draining also found evaporator coil clogged and dirty freon pressures not to spec unit could be possibly freezing up due to dirty coil customer is aware of this left estimates with customer does not want to move forward at this time with repairs charged for clearing drain
Replaced faulty air temperature sensor. Now reading temperature correctly. Water is still making its way into airhandler cabinet due to blower pulling the condensation of the coil. The main reason this happens is due to a failed sheen on the evaporator coil wich was just replaced so is highly unlikely, or high static pressure, with a zoned system this is very likely. Found that the bypass damper which is there to relieve static pressure when one of the zones is closed is failed. It will open when a zone is closed but when the zone is reopened it will stay open causing it to recycle conditioned air, causing lower air temps and causing the condenser to cycle off and on more than it should.
Sold level 2 36k single head mini-split for $7,968
Found upstairs zone 14 inch damper to the bad customer wants to try and warranty through carrier less customer with estimate for us to do work
Performed super tune up Washed condensor and tightened connections Filter was recently replaced System is cooling at minimum performance All heating and cooling components are in tolerance No reccomendations System left on cool at exit
6/9/25 Mrs. Magrum was home and said her husband is out at the moment. He needs to be here to go over the scope of work. She said he would be available this afternoon. Or throughout the week after 2:30pm. Calling dispatch to see how we can make this work. Going to kill some time cleaning van out and wait for husband to be home. 6/9/25 Stopped back to home. Husband was still not home. She asked that we return Tom after 2 :30. Please set up appointment for tomorrow 6/10 after 2:30.
On arrival systems running and cooling. Primary drain line appeared clogged, water was pouring from secondary drain lines and no water was in emergency pans. I am emailing quote to customer for him to review with his wife.
Arrived for FSO quoted drain clear and drain switch Declined due to price
Call was a recall found evaporator coil completely dirty unit was still freezing up after Zack changed out txv pulled coil apart found coil completely dirty customer was upset so I cleaned it no charge we still have a customer
Completed cooling tune-up all electrical components good amp draws good Freon levels good temperature split good cleaned condenser changed filter drains clean and clear
Found bad thermostat replaced thermostat unit now working properly Freon levels good customer paid in full by credit card
We did a level 2 duct cleaning cleaned out coil and blower as well
Installed drain tube on coil, water issue should be no more, dat sensor does not read the accurate temperature causing system to shut off, disconnect could cause system to freeze. Customer would like to take care of sensor, will return to install part