Shared valuable information. Took time to make sure I was pleased.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived for service Eval Drain line backed up Cleared and installed PVC union, refilled trap All Motors, capacitors, and refrigerant fine Quoted insulation upgrade to code per Homeowner request
Arrived at eval Customer stated it a new build and only a year old. System not cooling Ran test and the system is empty Replayed information to customer Customer is going to call home seller and ask about getting it fixed
2023 Ducane gas furnace Checked and tightened all electrical connections Changed Customer provided filters Drain had some build up in trap, Cleared trap Blower motor and wheel were acceptable Evaporator coil was acceptable 2023 Ducane straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended pan treatment, compressor saver and unit surge protection
The home owner was concerned the thermostat was not accurate. I've proved to him that is is in fact accurate.
Arrived for rec work Installed right thermostat Set up customer with their phones
Lv 2 duct cleaning with u.v. light install
His solar is working but due to this being a pretty cloudy day it's not very much
Arrived for eval Ran some test and found out the thermostat was bad Replaced thermostat with a temp and will order for correct one Recommend Duct Cleaning Lv 2 and IAQ 200 Customer is scheduled to have ducts cleaned and IAQ installed tomorrow along with a electrician to look at the solar panel System was running before I left
3ton straight cool system with 15kw heat strips. The heater is blowing the breaker. He wants to talk about system replacement tomorrow 10am.
During inspection verified that system was working properly Spoke to customer about recommendations for the system including, Uv light, compressor saver, and a whole home surge protector Customer said she would talk to the husband whenever he gets home and if they decided to go through with anything they would give us a call Primary language of customer is Spanish
On arrival system was heating, but unable to cool. While testing to determine where the low voltage short was the transformer blew. I replaced the transformer and the contactormonce I determined that was where the short was located. When I left the system was back on and cooling with no issues.
Upon arrival to customers house system was cooling During inspection Blower wheel clean EVAP coil clean Uv light working Drain switch working Electrical connections good Compressor good Fan motor good Cap within tolerance Refrigerant levels good Spoke with customer about getting a compressor saver installed onto condenser and said she would like to have it emailed to her so she can speak to her husband about it Left customers house with system cooling
Ca scheduled Leak in evaporator coil Refrigerant levels low System blowing but not cooling efficiently Attic entrance let's a lot of heat into home and causing the system to work more then it should
