Excellent service. Very prompt! Makes sure you understand everything they did.
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Kellen was THE BEST!! He was very thorough, very diligent, very methodical, very Christian, and very pleasing in all his dealings! He also offered me some pleasing discounts! I was very happy! If you want to come back to check on the installer, feel free, Kellen!
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Jose was THE BEST! He was diligent, very clean, very thorough and systematic! I greatly appreciated him and his work!
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Mark was very efficient and courteous. There was no pressure, just made a suggestion as to what would help my A/C. I have used Comfort Experts for many years and am very satisfied with the service I have received.
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Very courteous man. Told me exactly what needed to be improved! Excellent service!
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Tyler did a great job! I would say he is an important member of your team
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Justin was very polite and professional… he explained things well.
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Very professional and explained everything he did and what needs to be done without pushing a sale on me
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Ryan was great. The company is excellent all around in their follow-up, contact, scheduling, and explaining things in an understandable way.
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Simon is outstanding. So was our scheduler. All businesses should be as good as yours is.
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Performed Heating tune up on system. All components are functional and within manufacture range. Recommended UV system and drain switch. Customer agreed to install drain switch
I have installed a new line and outlet from the switch mostly due to the previous installations metal box and very unopportune positioning making it to where working inside of the middle box was not very practical or safe now the disposal work is properly grounded
2023 Goodman Package unit Checked all electrical connections Customer recently changed filters Drain was clear and draining at this time Blower motor and wheel were acceptable Evaporator coil has light biological growth build up Dual Run Capacitor was within manufacture range Primary electrical unit was acceptable Compressor saver was functional Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from inside out Waxed the top and sides of the unit Recommended UV system for the biological growth
Tuesday after 12 I will return to run new wire for garbage disposal
Performed Tune up on system All Components are clean Changed filter All Components tested to be in manufacture range Refrigeratant levels acceptable at this point Washed condenser coils Left with system cooling
Upon technicians arrival technician found that the outdoor fan motor was running backwards and not properly technician wired the system to work for tonight. System is up and running at this time.
This is a call back on install installed a new thermostat and never taught homeowner how to work the thermostat and had the thermostat on a program to constantly run
Upon arrival customer stated upstairs got to 85 the previous day. During evaluation found thermostat was satisfied at 73. Check refrigerant levels all connections and found no issues. Customer stated her grandson cleared clog at sink where the condensation tied. Tested drain and found no issues. Left system in cool
Failed cap Replaced and installed compressor saver
Found drain line clogged and wet switch tripped. Cleared and treated drain and installed float switch.
Would not recommend fixing unit recommend replacement of this unit there is lots of age on the unit and could go out at any time. The unit is straight electric and is costing you more a month the a new payment would be
Install 48 hz heat pump keep current filtration includes code kit
Upon arrival tech found that the secondary drain was broken technician also found primary drain was clogged technician did a full check up on the system technician found biological growth throughout system as well as evaporator coil having rust technician highly recommends a comfort visor to come out due to the age of the system and the amount of rust technician found
Upon arrival customer stated system would not keep up and Thermostat would blink cool on Everytime. Found that the primary drain had a blockage and would slowly drain. Pushed nitrogen through drain and cleared blockage. Poured two gallons of water down with no issues left with system cooling
7/10/25 24 kw generator has trouble starting and will not run for more than a minute. Can not get in coming fuel (propane) pressure above 11iwc on the incoming side. Believe it to be a faulty gas regulator. Two regulatora are in line, one at the propane tank and one at the generator. Requesting to come out with Brian H to further diagnose. Customer request Monday or Tuesday afternoon. Pausing job make sure the job is booked for Monday or Tuesday.