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Mark was very efficient and courteous. There was no pressure, just made a suggestion as to what would help my A/C. I have used Comfort Experts for many years and am very satisfied with the service I have received.
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Very courteous man. Told me exactly what needed to be improved! Excellent service!
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Tyler did a great job! I would say he is an important member of your team
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Justin was very polite and professional… he explained things well.
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Very professional and explained everything he did and what needs to be done without pushing a sale on me
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Ryan was great. The company is excellent all around in their follow-up, contact, scheduling, and explaining things in an understandable way.
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Simon is outstanding. So was our scheduler. All businesses should be as good as yours is.
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Upon arrival tech started with the furnace where tech found everything to be up to standards tech headed out side where tech found a snake on the capacitor tech found that the capacitor was weak tech also found that the system had a high inrush amps and suggested a compressor saver to lower in rushamps everything else was up to techs standards
Fan motor has loud vibration and nosie, disconnect is not working properly tech highly recommends fixing them customer has denied any work on the motor and disconnect at this time. Tech found everything else to be working properly at this time
Drain switch was not set right and it caused it to trip. Recall on me.
Cooking tune up performed today on a Goodman heat pump with air handler installed in 2018. All electrical connections are tight with no corrosion. PSC blower motor and capacitor are acceptable. Blower wheel and evaporator coil are clean. Compressor and condenser motor are acceptable. Refrigerant levels are in range. Condensate drain pan treatment was installed on this visit.
Quoted a 22k whole home generator for $20,375 24k for $23,164
Upon arrival tech talked to home owner tech headed to the package unit tech found that there is a hole in the duct work from the unit teach also found that the unit is having to be over worked home owner isn’t capable of the fix at this time
Tech found that the uv light is not working tech suggested an upgrade in the uv system tech also found that the compressor saver was broke and not working tech installed a new one. Tech suggested to install a micro air easy start due to how many compressor savers the system has gone through. The system is working at this time tech will have to return when the iaq 300 comes in
Drains clear Auxiliary motor starter good Tight connections Clean blower wheel Blower motor good Evaporator coil clean Drain protection installed Heat strips good Good delta Fan motor good Compressor good High inrush amps Duel run auxiliary motor start good
Htu completed, electrical heat srips Amp draws within range, found a loose connection on on x13 blower motor, tightened and secured properly. Found minor dust and biological growth build throughout system. Cleaned and waxed outdoor system System is operating efficiently in heating. Capacitor acceptable, contactor acceptable
2018 Amana airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Heat strips were functional and within manufacture range Blower motor and wheel were acceptable Blower wires have biological growth build up Evaporator coil was acceptable Condensate pan has biological growth build up Uv lamp was passed date to change 2018 Amana heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended lamp replacement or upgrading uv system to more efficient system. Customer agreed to upgrade uv system to uvc 200
Tech Cody arrived to customer's home and met the homeowner. Customer informed me that when she turned her system on to heat this morning they smelled something burning. I turned the system to heat and smelled to burning smell. I went to the indoor equipment, the unit is a trane air handler, the unit was operating normally. I checked the outdoor heat pump, the compressor and fan motor were operating within manufacturer range and the auxiliary motor starter was within tolerance. The customer told me that this morning was the first time that the unit was put into heat mode this season. The burning smell was the dust on the heat strips burning off from first use this season. I informed the customer of my findings and the system was running normally when I left.
Tech Cody arrived to customer's home and met the homeowner. I started my inspection inside, I replaced the filter, the coil was clean, the blower was clean and it's capacitor was within tolerance, the heat strips were in range and the drain line was clear. I then moved to the outdoor unit. I diagnosed a failed compressor saver which I replaced under lifetime warranty. The compressor and fan motor were operating within manufacturer range, the auxiliary motor starter was within tolerance and the primary electrical control was in good condition. I checked the refrigerant charge and found the levels to be acceptable at this time. I shared my findings with the homeowner and the system was operating normally when I left.
Upon arrival I found that the insulation on the blower door was laying in the emergency drain pan and causing lots and lots of condensation through out the interior of the air handler Pulled blower wheel to inspect supply plenum and found biological growth on the heat strips and supply plenum. Electrical connections tight and secure, electrical components acceptable EVAP coil clean, blower wheel clean Refrigerant levels acceptable Cleaned and waxed outdoor system Emailing cst estimates for UV systems
Completed pvc run to j box. Wired in chicken coop. Replaced 5 bubble covers. Job complete.
