Mark did a great job. Was clean courteous and very professional!!! He was very communicative and explained everything he was doing and the recommendations he made
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Excellent service. Very prompt! Makes sure you understand everything they did.
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Kellen was THE BEST!! He was very thorough, very diligent, very methodical, very Christian, and very pleasing in all his dealings! He also offered me some pleasing discounts! I was very happy! If you want to come back to check on the installer, feel free, Kellen!
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Jose was THE BEST! He was diligent, very clean, very thorough and systematic! I greatly appreciated him and his work!
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Mark was very efficient and courteous. There was no pressure, just made a suggestion as to what would help my A/C. I have used Comfort Experts for many years and am very satisfied with the service I have received.
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Very courteous man. Told me exactly what needed to be improved! Excellent service!
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Tyler did a great job! I would say he is an important member of your team
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Justin was very polite and professional… he explained things well.
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Very professional and explained everything he did and what needs to be done without pushing a sale on me
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Ryan was great. The company is excellent all around in their follow-up, contact, scheduling, and explaining things in an understandable way.
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Simon is outstanding. So was our scheduler. All businesses should be as good as yours is.
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Installed UV 300 germicidal system and a 3 ton compressor saver. Performed function check. All equipment is functioning properly at time of departure.
2024 Ducane Airhandler Checked and tightened all electrical connections Customer stated he would change the filters Drain was clear and draining at this time Heatstrips were functional and within manufacture range Blower motor and wheel were acceptable Evaporator coil was acceptable UV system is functional 2024 Ducane Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Defrost board was acceptable Defrost is functional Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from the inside out
Super tune up performed today on a carrier heat pump with air handler installed in 2022. All electrical connections are tight with no corrosion. ECM blower motor is acceptable. Blower wheel and evaporator coil are clean. Biological growth is present inside of the air handler. Scheduled to install an IAQ 300 on Wednesday next week to kill off the existing biological growth and improve air quality in the home. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Outdoor unit was washed and waxed. Customer would like to schedule rec work for the afternoon of Wednesday the 17th. Customer has paid half down and will pay the remainder upon completion of the work.
Performed Heating tune up on system. All components are functional and within manufacture range. Recommended UV system and drain switch. Customer agreed to install drain switch
I have installed a new line and outlet from the switch mostly due to the previous installations metal box and very unopportune positioning making it to where working inside of the middle box was not very practical or safe now the disposal work is properly grounded
2023 Goodman Package unit Checked all electrical connections Customer recently changed filters Drain was clear and draining at this time Blower motor and wheel were acceptable Evaporator coil has light biological growth build up Dual Run Capacitor was within manufacture range Primary electrical unit was acceptable Compressor saver was functional Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coils were acceptable Cleared debris from the bottom of the unit Washed condenser coils from inside out Waxed the top and sides of the unit Recommended UV system for the biological growth
Tuesday after 12 I will return to run new wire for garbage disposal
Performed Tune up on system All Components are clean Changed filter All Components tested to be in manufacture range Refrigeratant levels acceptable at this point Washed condenser coils Left with system cooling
Upon technicians arrival technician found that the outdoor fan motor was running backwards and not properly technician wired the system to work for tonight. System is up and running at this time.
This is a call back on install installed a new thermostat and never taught homeowner how to work the thermostat and had the thermostat on a program to constantly run
Upon arrival customer stated upstairs got to 85 the previous day. During evaluation found thermostat was satisfied at 73. Check refrigerant levels all connections and found no issues. Customer stated her grandson cleared clog at sink where the condensation tied. Tested drain and found no issues. Left system in cool
Failed cap Replaced and installed compressor saver
Found drain line clogged and wet switch tripped. Cleared and treated drain and installed float switch.
Would not recommend fixing unit recommend replacement of this unit there is lots of age on the unit and could go out at any time. The unit is straight electric and is costing you more a month the a new payment would be
Install 48 hz heat pump keep current filtration includes code kit