Very courteous man. Told me exactly what needed to be improved! Excellent service!
Overall Experience
Quality
Price
Convenience
Tyler did a great job! I would say he is an important member of your team
Overall Experience
Quality
Price
Convenience
Justin was very polite and professional… he explained things well.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional and explained everything he did and what needs to be done without pushing a sale on me
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ryan was great. The company is excellent all around in their follow-up, contact, scheduling, and explaining things in an understandable way.
Overall Experience
Quality
Price
Convenience
Simon is outstanding. So was our scheduler. All businesses should be as good as yours is.
Overall Experience
Quality
Price
Convenience
Drains clear Auxiliary motor starter good Tight connections Clean blower wheel Blower motor good Evaporator coil clean Drain protection installed Heat strips good Good delta Fan motor good Compressor good High inrush amps Duel run auxiliary motor start good
Htu completed, electrical heat srips Amp draws within range, found a loose connection on on x13 blower motor, tightened and secured properly. Found minor dust and biological growth build throughout system. Cleaned and waxed outdoor system System is operating efficiently in heating. Capacitor acceptable, contactor acceptable
2018 Amana airhandler Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Heat strips were functional and within manufacture range Blower motor and wheel were acceptable Blower wires have biological growth build up Evaporator coil was acceptable Condensate pan has biological growth build up Uv lamp was passed date to change 2018 Amana heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended lamp replacement or upgrading uv system to more efficient system. Customer agreed to upgrade uv system to uvc 200
Tech Cody arrived to customer's home and met the homeowner. Customer informed me that when she turned her system on to heat this morning they smelled something burning. I turned the system to heat and smelled to burning smell. I went to the indoor equipment, the unit is a trane air handler, the unit was operating normally. I checked the outdoor heat pump, the compressor and fan motor were operating within manufacturer range and the auxiliary motor starter was within tolerance. The customer told me that this morning was the first time that the unit was put into heat mode this season. The burning smell was the dust on the heat strips burning off from first use this season. I informed the customer of my findings and the system was running normally when I left.
Tech Cody arrived to customer's home and met the homeowner. I started my inspection inside, I replaced the filter, the coil was clean, the blower was clean and it's capacitor was within tolerance, the heat strips were in range and the drain line was clear. I then moved to the outdoor unit. I diagnosed a failed compressor saver which I replaced under lifetime warranty. The compressor and fan motor were operating within manufacturer range, the auxiliary motor starter was within tolerance and the primary electrical control was in good condition. I checked the refrigerant charge and found the levels to be acceptable at this time. I shared my findings with the homeowner and the system was operating normally when I left.
Upon arrival I found that the insulation on the blower door was laying in the emergency drain pan and causing lots and lots of condensation through out the interior of the air handler Pulled blower wheel to inspect supply plenum and found biological growth on the heat strips and supply plenum. Electrical connections tight and secure, electrical components acceptable EVAP coil clean, blower wheel clean Refrigerant levels acceptable Cleaned and waxed outdoor system Emailing cst estimates for UV systems
Completed pvc run to j box. Wired in chicken coop. Replaced 5 bubble covers. Job complete.
Job complete. Installed new exterior led flood light. Wired to existing switch. Installed whole home surge protection. Final pay,ent collected.
Estimate sold to finish wiring to chicken coop and install 5 exterior in use bubble covers. Need 1/2 " pvc couplings and connectors. 5 bubble covers. THWN. GFCI. shallow metal bracket box. 2 gang mud ring. Deep metal bracket box. PLEASE SCHEDULE WORK FOR TUESDAY 9/24 1ST APPOINTMENT. customer paid half down $1214.50.
Etu. No issues. Customer accepted estimate for new exterior light. And whole home surge protection. Need to pick up 5000 lumen 3 head fixture from HD. Dusk to dawn. Need BR215. 2 tandem BR20/20. Round exterior bell box. Extension ladder. Hammer dril. PLEASE SCHEDULE FOR 8AM 9/19/24. Customer put half down on project. $1663.00. PLEASE MAIL CUSTOMER PAPER RECIEPT.
Upon arrival for filter change. Found out Customer did not have any filters for changing. Once Customer orders new filter Recommended calling us back out to change them
Panels were wired up very well but I did find a wire on a 20 amp breaker that was 14 days as well as a wire on a 20 inch breaker that had it started to bubble the installation I talked to him about this and I cleaned up the rust and corrosion on the wire and the breaker there was no surge protection on either panel but gfci's were present and the plugs were wired correctly
Install 42k heat pump upflow with code kit, keep current filtration add uv light
This system was complete iced over. Filter was clean and air flow was good. I recommend system replacement.
