Zak is very professional and highly knowledgeable in his expertise of air quality for my HVAC system Custom Experts installed for me about 2 years ago. I am asthmatic and am looking into added air quality options for my system, especially now that Fall and Winter are on their way along with the crud that comes with them. Zak explained everything to me so I will be able to make a wise decision. By the way, all of the techs that have helped have been fantastic as well. Colby is also fantastic! Happy customer here.... :-)
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Came on over got us up and running late at night didn’t give up until he got us up and operating on a hot night
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Mr Brockelman was extremely professional. Explained everything and didn’t rush me to make a decision. He left the area clean and next time I have a plumbing issue I will be requesting Adam Brockelman!
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Once again Daniel was quick to respond to the issue I had. Again extremely professional and polite. I will request Daniel every time I have an HVAC issue.
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Daniel and John were wonderful to have in my home. They were both very professional and polite. Answered all my questions
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Preston was extremely professional and answered all my questions.
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Jonathan did a great job and worked hard to fix the issue. Happy we have heat again 😀
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Adam is very professional and goes above and beyond the call of duty! He took care of my project quickly and also double checked everything to make sure all was perfect. He and his helper were really wonderful and very helpful and you have undying gratitude from me! I will be using your services again for a new water heater in the near future. Thank you! All of your people are way, way above the standard! One more mention, your company also installed my complete HVAC system and I am thoroughly happy with that as well. Great company, fast service!
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Customer paid to get it filled before I could get here was not told it was a emergency customer will call back and let me know what it costs to see how much I can help with
Had questions about how to get the air quality to always be cleaning the air Advised we can set fan to on at her thermostat and it will continually Clean the air
IAQ estimate Homeowner will review finances and call us when she's ready to schedule her work
On this job I discovered a leak in the evap coil . Rather then make repairs to a system with out warrenty she would like to discuss prices. Next week Wednesday 12 to 2pm.
Called customer and left a voice mail.
Changed out filter and scheduled an air quality visit for Friday
Came to job to look at replacing two lights and replace two lights with customer supplied light fixtures
Came to job to quote putting up a light in kitchen and also talk to customer about breakers that were tripping and explained that they were able to get breakers from eaton so they are doing that to get the breakers for free
Emailed quote for coil replacement Left voice mail for customer
Service eval Failed dual run cap Customer supply replacement cap to test functionality Low on refrigerant from eval coil leak Comfort Advisor Tomorrow 3-5 Homeowner speaks Spanish but will have a translator available
AHC tune up Filter fine Drains clear Blower and coil clean Biological growth still present in the supply plenum Furnace components are fine Delta is fine Cleaned condenser coil Dual run capacitor out of tolerance Hard start kit popped the diagnostic disk Recommend replacing both to prevent system failure Declined today
During this visit I discovered a faulty thermostat. Instead of replacing it he wants to do it himself.
Gave estimates to replace warrantied water heater from home Depot also gave estimates to upgrade system to tankless or higher efficiency wh home owner wasn't home the was asked to email estimates and will call us if decides to go with us
