Zak is very professional and highly knowledgeable in his expertise of air quality for my HVAC system Custom Experts installed for me about 2 years ago. I am asthmatic and am looking into added air quality options for my system, especially now that Fall and Winter are on their way along with the crud that comes with them. Zak explained everything to me so I will be able to make a wise decision. By the way, all of the techs that have helped have been fantastic as well. Colby is also fantastic! Happy customer here.... :-)
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Came on over got us up and running late at night didn’t give up until he got us up and operating on a hot night
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Mr Brockelman was extremely professional. Explained everything and didn’t rush me to make a decision. He left the area clean and next time I have a plumbing issue I will be requesting Adam Brockelman!
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Once again Daniel was quick to respond to the issue I had. Again extremely professional and polite. I will request Daniel every time I have an HVAC issue.
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Daniel and John were wonderful to have in my home. They were both very professional and polite. Answered all my questions
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Preston was extremely professional and answered all my questions.
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Jonathan did a great job and worked hard to fix the issue. Happy we have heat again 😀
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Adam is very professional and goes above and beyond the call of duty! He took care of my project quickly and also double checked everything to make sure all was perfect. He and his helper were really wonderful and very helpful and you have undying gratitude from me! I will be using your services again for a new water heater in the near future. Thank you! All of your people are way, way above the standard! One more mention, your company also installed my complete HVAC system and I am thoroughly happy with that as well. Great company, fast service!
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On this job I looked at both heating and cooling. I'm happy to report that the system functions with tolerance. How ever the stair case is falling apart and is unsafe for use. The disconnect is out dated and now crusting over. The system does high inrush as well. Recommending 1 easy start 2 new disconnect 3 new staircase Td is 20° Subcool 6° Superheat 15°
IAQ install Added 3000 package to the system Cooling at exit Homeowner would like a reminder to check the filter between December and february
Lower level ductwork was torn up by a raccoon but it is in the subfloor between levels and is not accessible. Therefore we cannot do the work
Spoke to homeowner Answered questions Sent financing application Homeowner will follow up with her decision probably in early October
On this job I looked at both heating and cooling sides of the system. Both system are in tolerance. TD in cooling is 20°. Filters are clean condensor are washed. System are ready for cooling. I did a drain clear for the evcon system.
Customer paid to get it filled before I could get here was not told it was a emergency customer will call back and let me know what it costs to see how much I can help with
Had questions about how to get the air quality to always be cleaning the air Advised we can set fan to on at her thermostat and it will continually Clean the air
IAQ estimate Homeowner will review finances and call us when she's ready to schedule her work
On this job I discovered a leak in the evap coil . Rather then make repairs to a system with out warrenty she would like to discuss prices. Next week Wednesday 12 to 2pm.
Called customer and left a voice mail.
Changed out filter and scheduled an air quality visit for Friday
Came to job to look at replacing two lights and replace two lights with customer supplied light fixtures
