1412 Greenwood Road
Weatherford, TX 76008
817-596-4808

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Local Reviews
for santo, tx

Rated 4.9 out of 5 stars based on 7 customer reviews

Very pleased with Mark and Comfort Experts

Mark is very knowledgeable, professional, and friendly. We felt confident he would resolve our issue from the start; and he did.

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Great

Derek did good. Thanks Derek

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Ian did very well

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Derek did good

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Nathaniel did good

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Excellent! 5stars

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Did a good job

Courteous and knowledgeable

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Job Locations
for santo, tx

Mark D.

Mark D. Job Checkin

Arrived to no cool on Pioneer mini split heat pump installed in 2022. Compressor and blower motor turn on but variable speed condenser fan motor will not run and system goes out on high pressure. Power is being delivered to the motor via the control board but condenser fan motor will not run. The motor has failed and needs to be replaced. Customer declined repairs at this time.


Mark D.

Mark D. Job Checkin

Arrived to a blockage in the primary drain line. Cleared the blockage and ensured the drain was clear. Poured customer supplied white vinegar down the drain to prevent future blockages. System running and cooling upon departure.


Mark D.

Mark D. Job Checkin

Second zone damper motor going to the primary bedroom failed and was stuck closed replaced the damper and the motor. Perfomed function check. Zone opening and closing accordingly. System running and cooling upon departure.


Mark D.

Mark D. Job Checkin

Arrived to no cool in the primary bedroom. Two zone system is serving the upstairs and the primary bedroom downstairs. Found that the bedroom damper motor had failed and the damper had been stuck closed. Need to order a 12 inch damper and a Honeywell two wire damper motor. Damper is currently stuck in the open position so that the bedroom will cool.


abel.sifuentes@acgenius.com

abel.sifuentes@acgenius.com Job Checkin

When technician arrived he asked the homeowner if there are any troubles and was told everything is working good. The outdoor unit was pretty dirty and full of leaves so I removed the top and removed the leaves and washed outdoor unit. Then checked volts, amps, temperature splits, refrigerant pressures including superheat and subcool, capacitor, and contactor, also checked the blower wheel, filter, and duct pressures. Everything is working ok at this time, I told the homeowner filter is not horrible but should be replaced before next maintenance.


hunter.gill@acgenius.com

hunter.gill@acgenius.com Job Checkin

Upon arrival technician checked air handler where technician found that the filter they are using is too restrictive on the system technician is highly recommending them to use a fiberglass one and changing it out monthly technician is recommending IAQ in an antimicrobial pant treatment to help with any biological growth from happening as well as any buildup on the drains


nathaniel.burke@acgenius.com

nathaniel.burke@acgenius.com Job Checkin

Couldn't get in touch with customer to open gate. Dispatch spoke with customer who stated he canceled call.


Justin  P.

Justin P. Job Checkin

Heatpump had E37 code (faulty control board) fix is replacement. Customer stated he will talk with manufacture


zachary.schall@acgenius.com

zachary.schall@acgenius.com Job Checkin

Customer wanted estimate for replacing old rinnai tankless water with new navien unit.


Tyler L.

Tyler L. Job Checkin

I have looked at the gfcis causing some issues the one in the kitchen had just tripped the breaker so I turned that one back on and the one outside wasn't showing any signs of degration and was only a few month old


Justin  P.

Justin P. Job Checkin

Upon arrival system was off, turned system on and outdoor came on but indoor would not. During evaluation reset breakers and started system, blower came on and off as should multiple times. Checked components on Heatpump and found auxiliary motor starter had failed also found disconnect was broken. Recommended replacement of safety disconnect and auxiliary motor starter. Customer declined safety disconnect but wanted to replace auxiliary motor starter. Left system in heat mode


katie c.

katie c. Job Checkin


wade.gordzelik@acgenius.com

wade.gordzelik@acgenius.com Job Checkin

Called out for leaking hosebib. Sweat off old valve, solder on copper mip adapter and install new silcock. Set up on membership


jani.gonzales@acgenius.com

jani.gonzales@acgenius.com Job Checkin

11/27/24 Installed new gas service and repiped 4 drops. All new plumbing held test. Turned gas on and lit all pilots and tested furnace. Customer has heat and hot water for the holiday. Will need to go back on Friday to button up a few minor details. Will also need to schedule an electrician to bond the system


Justin  P.

Justin P. Job Checkin

We will cut out bad pipe and fittings and replace. After repair, pressure test is still showing a leak. I am not able to turn gas back on at this time. Estimates given for new service line and 4 drop repipe. This job is financed We will Trench from meter to corner of home. After excavation we will install new 1"poly gas service with stop and union at house and run new csst gas lines to all gas appliances with new stops and supplies. New gas system will be bonded electrically as per code. All new work will be tested and installed as per code