Alonso did a great job. Very professional, knowledgeable, and friendly. We have had consistently excellent service from Comfort Experts. The yearly agreement is totally worth it.
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Jonathan came by for our winter check up of our heat/air unit. He was on time and introduced himself when I opened the door. Showed him where the unit and thermostat were and he went to work. On occasions he would stop and point out things, explain the need for continued maintenance over time and at the end pointed out their upgrade service plan with all of the benefits that come with it. Jonathan was thorough and very knowledgeable about what was needed to service our unit and made sure that I understood what was needed and to contact them if anything should arise in the future. Great guy, good work and we’re very pleased with his professionalism.
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Your technician was excellent. He was friendly, knowledgeable and took care of the situation quickly. He took the time to assure me that everything was okay when he left. At my age that was most appreciated.
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Very good explanation detail. Thank you Tyler explanation detail a lot of things good to know. If anyone don’t know about your own house plumbing. Should used tyler service will detail explained so you can prepare in case situations will happen. At least you know the problem. 👍👍👍. Thanks tyler again
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Arrived timely. Worked efficiently and provided a clear description of the conditions of my units. Not a hard sell type of guy. He let the facts speak for themselves. Highly recommend.
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Mike Robles and his helper were awesome. they took the time to show me what they found and recommendations on how to make my unit work more efficiently. I really appreciate the expertise and knowledge they had. I also appreciate they knew how to explain it in terms that someone without the AC knowledge can understand. Thank you!!
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For this job, I worked on a super tune-up on this gas furnace system. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Filter was changed and outside unit was washed. Customers showed interest on getting a duct cleaning, I presented to them our two options and the benefits each one has. Customers approved for a duct cleaning 2, for their coil, blower, ducts and for the antimicrobial to be added to the ducts. Customers want to be called by the office tomorrow for them to schedule the work to be done, they will see today when the job can be done. Thank you for choosing Comfort Experts, have a great day!
For this job I ran heating tune up on both downstairs and upstairs units. No significant abnormalities were noted during the inspection. Both furnaces turned on and were heating within normal spec limits. No suggestions were made. Thank you for choosing comfort experts. Have a great day!
No service fee- Recall on air duct system Back rooms and master bedroom were not getting airflow Opened up plenum and noticed dampers were closed, opened all up and now the rooms are getting airflow to them Resealed plenums as there were some air gaps Thank you for choosing Comfort Experts have a great day
On arrival condenser was off with a L6 code. Capicator read a low mfd, once replaced system resumed cooling. Raining at time of visit.
Cleared drain lines, reattach condensate drain line from within garage Thank you for choosing comfort experts have a great day
Came to job to give quote on adding plug under sink for reverse osmosis water filter gave " but customer is getting other quotes and let them know to reach back out to us if they choose to go with us
For this job I performed a cooling tune up. No significant abnormalities were noted during the inspection. Thank you for choosing comfort experts, have a great day!
Performed a super tuneup on a seven-year-old system I found a leak on both the furnace and the condenser Replacement is highly recommended Plenum’s in ductwork look like they need replacement as well Had a 16° Delta Will need to follow up in the spring *** wants a price on a new system*** **Customer recently changed his email He would like an invoice of the last visit sent to the new one**
Made adjustments on system, if problems occur contact me or robert
Homeowner credit frozen. Needs his daughter's help to increase to see if he qualifies
On this job i discovered a bad cap 70/10. I replaced it and added an easy start. The system also had a bunch of loose plumbing piece. I took the time to fix this as well.
Arrived for rec work Replaced coil System cooling at exit with 9’degree subcool Declined UV upgrade
On arrival system was off. Turned on thermostat and attempted to enter attic. Customer had an attic tent installed with insulation and it does not allow access to attic. Waited out 5 min time delay and condenser was not receiving 24 volts call. Customer did not want me to force entry into attic, will call installing company back to have them rectify mistake.
Arrived for service eval Eval coil frozen over Thawed and found leak on eval coil Ordering replacement