Tyler was very knowledgeable and helpful.Arrived on time and quickly fixed the problem.
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Never got back to me with a price. If they didn't the work, they should have told me. What a waste of time.
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Jose G and Pablo installed an entire unit and we’re in and out in just over two hours! I’ve used other companies in the area and they’re a joke compared to comfort experts! I won’t use anyone else for hvac needs
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Very thorough. He even called someone after he left and came back to tell us he was wrong and fixed the issue. I appreciate his honesty. Hope to have him back in next visit!
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Mark has been our service tech the last few times, and he’s been great. Very thorough, explanation of maintenance available and service provided. And, Hobson was able to work him in on an impromptu scheduling scenario that worked for all of us.
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Always finds my electrial prombles fast. An amazing electrician
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Justin displayed himself well, I was pleased.
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Our propane furnace would not start up on one of the colder days this winter. Justin P. found that condensation had built up and prevented the lighting of the unit. Not only did he fix the immediate issue, he climbed deep into my attic to find the p-trap that was preventing condensate from draining. From now on, I want Justin to perform preventive maintenance and repairs on my two heat and a/c units -- because I know he will take the time to ensure that this equipment remains failure free. Justin P, Comfort Experts, has my trust.
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Mark arrived within the expected timeframe, and quickly got down to work to conduct a regular check up of my generator. No problems found, great news!
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I called this morning to report a concern about my generator. Mark and his colleague came quickly and checked everything out. They were professional, friendly and efficient, great job!
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05/03/24 Ts- no issues, just need a new pump in the well room but have someone for that already
Plumbing inspection Reccomended water heater replacements. Downstairs water heater is a 2005 in closet With no safety pans 2 up stairs heaters in attic are 2003model with no drain Pans or water safety. Drain pans and water alarms are meant for protection against water heater failure and water leaks 2 out side hose bibb are leaking at the stems Reccomended replacement
For this job lineset was sold but there was no way to run it. So we did a pressure test found the leak was at the piston connection. Unconnected the piston and found to gaskets on it. Took them off put a new one on. Also noticed the threads were de threaded as well but was able to screw and tighten the seal. Did a pressure test and it was great. Added refrigerant and check the super heat and charge is good and in range and temp difference frome supply and return are 18 degree difference.
Estimate to replace current anode rod inside water heater to aluminum zinc anode rod to get rid of rotten egg smell.
AC repair. Arrived to find the ac system wasn't cooling. Found the primary drain had a blockage. Cleared drain and installed drain treatment. Upon start up of the system found subcooling to be high at 31 and superheat to also be high at 28. Adjusted the TXV bulb and temperatures improved slightly.
Inspected water heater in utility room, water heater is 2019 model is getting a rotten egg smell in water. Ordered new aluminum zinc anode rod to replace the current one. Winston water cooler said it would be in stock Tuesday for us to pick up at the Benbrook location. Need to set up a return call for next Tuesday and pick up anode rod from supply house.
4/25/24 Got to come back Tuesday the 30th as I did not have the correct part I have already contacted Rob and have started ordering the correct ones
Upon arrival Customer stated lighting strike hit close by home during recent storm, replaced multiple breakers in home and had 24 volt transformer replaced. Thermostat still would not come on, replaced Thermostat and still nothing worked. Double checked new 24volt transformer, transformer working properly. Noticed fuse at transformer was blown. After isolation of low voltage wires fuse would still blow from the main circuit board. Board possibly has been damaged by recent surge. Possibilities of outdoor and ECM motor in furnace is bad as well. Cannot further evaluate system until main circuit bord replacement. Customer stated they will talk to insurance company and see what they will do.
The estimated price has been emailed and is for a customer supplied GFCI/afci breaker to be replaced
Arrived to no cool. Found high voltage going into the transformer but nothing coming from the low voltage side. Replaced transformer with in line low voltage fuse. Put power to system and fuse popped. Checked outdoor contactor and the thermostat. Thermostat has obvious burn marks and was not responsive. Customer approved changing the transformer but not the thermostat. System is still down due to thermostat not working.
System was freezing during operation when I arrived shut off hooked up gauges turned back measured .9 subcool and eventually fell below negative. Leak on evaporator coil found recommend replacement of the system if not then estimates for repair have been emailed. Customer wants to at least ask home warranty if they will cover the repair. Signed up for home and budget protection plan.
After opening up the main panel I realized that all of his eating chgfci and afci breakers were right next to each other producing quite a bit of heat but he does not have the space to separate them out we talked about this and I showed him what kind of breaker we would be replacing it with if we needed to replace it so he bought a surplus and if whenever he needs to change them out he will be calling us
2018 downstairs Goodman airhandler Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable Heat strips were functional and within manufacture range Uv systems are no longer functional 2018 downstairs Goodman Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit 2018 upstairs Goodman airhandler Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil has some biological growth build up Heat strips were functional and within manufacture range U
Tech Cody arrived to customer's home, I meant Mr Allison and he guided me inside to the thermostat and access to the indoor unit. It was a 2-year-old heat pump and I started my tune up inside in the Attic. When I got to the indoor unit I replaced the filter, found the evaporator coil to be clean with no signs of corrosion, the blower wheel was clean and the blower motor look to be in good condition. The drain pan was clean and the drain lines were in good condition as well. I then headed downstairs to the outdoor unit, there was a compressor saver installed as well as a surge protector. The inrush amp test for the compressor came back below specifications according to the data tag, the running amps test on the compressor and fan motor both came back well below specifications according to the data tag. The contactor was in good condition, and the electrical box was clean. When I took my refrigerant readings I found the charge on the system to be at good levels, overall the system is in
