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Hunter did an excellent job servicing my my air conditioning unit. He was polite and very thorough.
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Hunter and Zachary were both very professional and personable. I appreciated how they honestly explained an issue I had but were not pushy about telling me I needed a part replaced (which I gladly did after getting a detailed explanation). If all of your technicians are like them, you clearly have a great company. This is the first time I used your company and will continue to do so in large part to these two outstanding gentlemen.
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Great Technician with excellent feedback and explanation.on the system
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Took his time. Identified a few problems, answered some questions, helped me prioritized what needed to be fixed. Very helpful. Did a good job.
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I have spoken with the customer about estimates on a generator inlet and replacing a bunch of his switches with smart switches he needs to talk with Dawn first before he makes any decisions on the things that we talked about
9/8/25 Reschedule to come back out on Tuesday the 16th in the evening around 6pm with an additional hand to level the air handler.
Upon arrival tech h found that the emergency drain pan had fallen. Tech reinstall pan tech found that primary drain was clogged tech uncloged drain
Level 2 36k, level 3 36k 28,835
Found fuse blow. Replaced fuse and transformer started smoking. Replaced transformer and fuse blew again. Checked contactor and found it shorted replaced contactor and system fired up.
Sold level 2,36k for upstairs also level 3,36k downstairs 28,835
Looked at 3 total systems. 1 system was out on low pressure and found leaky evaporator coil. No warranty on system. Never registered. 2 second was out on high pressure found capacitor completely dead. Replaced capacitor and found high pressure switch was stuck. Bypassed swith and system started cooling. Watched pressures for 20 mins and verified system was not in danger of high pressure. System 3 noticed compressor kicking on and kicking off was going into thermal overload r-22 system. Recommend replacing both system. Comfort advisor is scheduled for today. Will give quote on evap coil
Technician installed new motor system is working properly at this time system has proper refrigerant levels compressor is amping perfectly fine as well as fan motor
Upon arrival tech found that the variable speed condenser fan motor was not working properly is not coming on even though it's getting its properly low voltage as well as high voltage technician is pausing job till part comes in
Upstairs Lennox Changed customer provided filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil has slight biological growth beginning to grow Dual run cap is within manufacture range Primary electrical unit was acceptable Refrigeratant levels were within range at this time Washed condenser coils Downstairs Trane Could not change filter due to filter being too big for filter box Blower motor and wheel were acceptable Evaporator coil is heavily rusted and has heavy biological growth build up Dual Run cap is weak Primary electrical unit have heavy pitting Refrigeratant levels are showing slightly low at this time Washed condenser coils from inside out Recommended UV System for all 3 systems, drain switch for Trane system, dual run cap for Trane, primary electrical unit for Trane, compressor saver for both systems
Level 4 and 5 36k heat pump horizontal $19,000 $22,900 Level 4 and 5 60k heat pump horizontal $24,800 $29,800
8/18/25 Talked with customer and took half down for the motor. Talked with parts department and they are looking for the motor. Will be in contact with customer on motor availability and or install Need to order OEM X-13 MOTOR. INTERCHANGABLE MOTOR IS NOT WORKING PROPERLY. CARRIER AIRHANDLER X-13 BLOWER MOTOR MODEL - FB4CNP060 SERIAL - 3616A82565
