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Very efficient and tidy. They explained things thoroughly and answered all our questions!!!!
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THANK YOU FOR YOUR ATTENTION AND PERSONAL ATTITUDE TOWARD ALL ISSUES THAT ARISE.
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Marshal was polite etc and answered a few questions fo me.
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This is the first time I was able to get any website of yours on my system. 100% of time, I have been very very pleased with the service and the respect that your employees give me.
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i have been very pleased with the service and the respect all the repair man have showed me.
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Got straight to the task at hand.
Response from Comfort Experts Inc.:
Thank you for your review
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Arrived for system evaluation Found blower motor fan off rod Reconnected wheel and tightened bolt System evap coil frozen - melted ice System working System left on cool at exit
Returned and installed warranty blower motor. When I left system was running and cooling.
On arrival x-13 blower motor was failed. Pausing call so that we can order new blower motor under warranty.
On arrival system was running and cooling with no issues. Per the home inspector the emergency drain line (used only if primary line clogs) was not level. I re leveled the emergency drain line. When I left system was running and cooling.
Completed an annual HVAC tune-up for a customer. This tune-up involved inspecting and cleaning the system and checking for any potential issues. The customer's unit is running well for the home.
For the super tune-up I inspected the air handler and condenser, all equipment was measured than manufacturer specs and running well. Customer express interest in a compressor saver / hard start kit which I installed for them.
For the schooling tune up I inspected the air handler and condenser. Everything was measuring within manufacturer's specs and running well. My only concern is the drain line which was slow to drain while I was pouring a gallon of water to flush it. I could see bio growth in the p-trap which was causing drain issues. Additionally the UV bulb was burned out so I recommend replacing that as well. Lastly I recommend surge protection for the whole home as there were a number of blown fuses sitting on top of the air handler.
Performed STU on system. Both units are functioning properly in both heating and cooling. All components are within operating specs. Installed IAQ 200 and moved customer to home budget and protection plan
Alec G. completed annual heating system tune up.
During inspection verified that system was working properly Spoke to customer about some recommendations for the system to protect the system Customer wanted to email the estimate over so that they could discuss if they wanted to move forward with any of the recommendations
Arrived for STU. Replaced filter and UV bulb. Drain is clear. Blower and coil very dusty, with biological growth, Recommend UV system and cleaning. Heatstrips fine. Washed condenser coil. Capacitors, motors and refrigerant fine.
This system has a bad zone control braod not send 24v to the damper. I forced damper open for the home owner. He wants to check his warrenties to see if you can solve this issue through them. I recommend a mini split to tackle some of the heat load issues.
Slab leak. Run new line From water heater to master bathroom to replace hot water line that is broke in thinsulate. New waterline, everything working properly at this time.
Alec G. completed annual heat and air conditioning system tune up.
Found compressor to be grounded out. Will need to order and replace.