Hernan and Ivan got here early and got right to work. They worked diligently in a very hot attic and out in the summer Texas heat for several hours. They got rid of the old system, then got the new system up and running ASAP. They knew their craft and were careful to not make a mess and to clean up thoroughly - inside and out. Hobson’s did a great job of getting a service tech out on Sunday on short notice. (Full disclosure - we pay $20 / mos. for benefits like this. It’s the best $20 I pay each month.) The new unit was running by 3:00 today (Monday). Point of interest…at 3:00 today it was warmer in my home (94 degrees) than it was in Amarillo (90 degrees). At 5:00 it’s down to 85!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Cooper and his assistant showed up early; were very friendly and professional. They gave me a bid up front. The work was done promptly and they did not leave a mess to clean up. Very pleased with the experience.
Overall Experience
Quality
Price
Convenience
A lot of experience and very knowledgeable. He was very quick and I was very satisfied with the job.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Garrett has been to the house three times. He is professional, polite, and patient. Has great experience and takes time to explain things to me (I like to understand issues). Hire more folks like Garrett.
Overall Experience
Quality
Price
Convenience
Second time Zac has been to out to our home. He has been able to diagnose and fix the problems very quickly. He’s a great guy, but I hope we don’t have to see him again for a while!! :-)
Overall Experience
Quality
Price
Convenience
Our A/C unit went out and I called Hobsons at about 11:00. They had a technician out the same day.....Zak didn't get here until 7:30 pm, but he was incredibly upbeat and personable. (He actually told us he might be working until midnight!) He got our unit back up and running. Glad to be a part of the Hobson's "frequent-flyer" program.
Overall Experience
Quality
Price
Convenience
Mark was very professional, and he immediately looked into my concerns and came back with his report.
Overall Experience
Quality
Price
Convenience
Tyler Scholes was very knowledgeable and extremely efficient. He completely the job quickly and explained exactly what was done.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Came to house for lights flickering and kitchen and sometimes not working and when I got there they were not working at all and then took panel cover off and ended up just pushing the breakers and they came back on and did pulling the breaker off and found that it had corroded and burnt up on the back of the breakers so talk to customer about replacing breaker and also talked about a bunch of other things but customer wasn't interested in them right now also talked about membership as well to get discount on it but he was not interested in that right now either but emailed everything to them
For this job, I worked on a super tune up on this gas furnace system. I went through both sides of the system, cooling and heating. I went through all the mechanical and electrical parts of the system and checked for maximum efficiency. Outside condenser was washed and filter inside the system was checked. System was left in great condition. Thank you for choosing Comfort experts, have a great day!
The electrical looks great and he would love a tankless and filtration system on his water but he's waiting to pull that trigger
Quality control System performing fine Delta is within range, refrigerant gauges showing good refrigerant, Motors are fine except for condenser fan motor over amping slightly Thermal walk through of the house revealed significant gaps in insulation behind walls Scheduled phone call for Rob G to follow up with homeowner on Monday to set up a visit as homeowner does not have his schedule for next week yet
Performed evaluation Upon arrival system was not cooling - outdoor unit not turning on Intermittent blower power Reset system -breakers Same issue consistency Inspected filters and they have medium-low high build Cleaned filters and turned on system Tested system functionality Fan speeds and cooling Unit became operational and cooling operational (outdoor unit) System left on cool at exit Outdoor unit has small build on coil - reccomend to spray portion off
On arrival downstairs unit producing 17 degrees of cooling while upstairs only produced 11. Upstairs unit has bacterial growth in coil area, downstairs is clean and in good condition. Outdoor units passed all electrical testing. Found upstairs unit with a 1.5 subcool and a 40 superheat, verifying that the system is low on refridgerant. The evaporator coil while running is around 32 degrees and is likely to freeze up with continued use. Advised customer and she will pass info along to husband.
Install 48k hz hp, keep current filtration, includes code kit
Sold level 3 heat pump 48k 18496
For this job I performed an evaluation. I diagnosed a failed compressor and found a leak in the evaporator coil. Gave estimates for a repair and recommended replacement. The homeowner opted to move forward with replacement. Scheduled comfort advisor between 3-5. Thank you for choosing comfort experts have a great day!
Estimates to install customer supplied fixtures
Replace upstairs system with 36k gas horizontal, high efficiency filtration, code kit, new return and supply plenum
8/11/25 Got diggers started on excavation for sewer repair will need to return tomorrow to make repair all day job.
Came to job for electrical issues with plugs not working in kitchen and found a breaker tripped
Service eval Upstairs system disfunctionally low on refrigerant Guest and master bedroom systems low but still operable Main system fine Comfort Advisor today
