A lot of experience and very knowledgeable. He was very quick and I was very satisfied with the job.
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Garrett has been to the house three times. He is professional, polite, and patient. Has great experience and takes time to explain things to me (I like to understand issues). Hire more folks like Garrett.
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Second time Zac has been to out to our home. He has been able to diagnose and fix the problems very quickly. He’s a great guy, but I hope we don’t have to see him again for a while!! :-)
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Our A/C unit went out and I called Hobsons at about 11:00. They had a technician out the same day.....Zak didn't get here until 7:30 pm, but he was incredibly upbeat and personable. (He actually told us he might be working until midnight!) He got our unit back up and running. Glad to be a part of the Hobson's "frequent-flyer" program.
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Mark was very professional, and he immediately looked into my concerns and came back with his report.
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Tyler Scholes was very knowledgeable and extremely efficient. He completely the job quickly and explained exactly what was done.
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Alex and his colleague stuck out the coldest day of the year. Every time I saw Alex he had a smile on his face and both were courteous and respectful the whole time they were freezing their you know what’s off. The new unit is working great! I appreciate the great work and great service.
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For this evaluation the customer system was not cooling because the compressor wasn't thermal lockout because the fan side of the Dual run capacitor was completely dead therefore the fan was not running causing the compressor to overheat. That sure changed out the capacitor and drench the compressor and water to allow it to cool off the system however the call was being interrupted by the low pressure switch because his system was low on refrigerant. I like search the evaporator coil where I did get positive indications of refrigerant indicating the leak was in the evaporator coil. Due to the age of the system and the price of refrigerant the customer decided to talk with a comfort advisor schedule for Monday the 16th.
Found bad capacitor on condenser changed out capacitor unit now working properly Freon level is good equipment under p&l
Completed cooling tune up All electrical components good amp draws good Freon levels good clean condenser changed filter temperature split good drains clean and clear
Arrived for STUx2 Replaced filters Drains clear Blower and coils slightly dusty Furnace components are fine Washed condenser coils Capacitors and motors are fine Installed IAQ200 in downstairs system Typed of upstairs system with refrigerant 1.2 pounds Will return to do the upstairs system UV at later date because homeowner has to leave the house He will make a decision on the upstairs insulation at that time
Arrived for air quality estimate Filters in ERV have not been changed in a long time and should be changed Filters in the furnaces are fine Both supply plenums have biological growth present in the system and the homeowner smells leftover construction orders regularly Recommended UV filtration upgrade and possible cleaning Homeowner is concerned about mycotoxins Will tesseract this and get back to her
Picked up leaf blower Customer very happy with performance of new system
Install 18k single head heat pump mini-split in garage
Quoted customer 30k electric heat pump for upstairs and high filtration system.
Found upstairs unit super low on r22 freon only at 50 psi all electrical components on both condensers need replacement units are 99 model evap coils dirty blowers dirty found mildew growth on and in plenums and blowers and evap Customer would like estimate for replacement on both units Collected service fee by credit card
On arrival both systems running and cooling. Downstairs system produced inadequate cooling but the refridgerant levels tested out fine. This is likely due to airflow restrictions caused by a dirty blower and coil. There is also bacterial growth present in downstairs systems supply plenums. I recommended a filter upgrade to prevent further dirt and debris from entering downstairs system, a uvc system designed to kill bacterial growth in airflow, and a level 2 duct cleaning with includes a clean of the dirty blower and coil. Upstairs system was clean and in good condition. Both drain lines flowed when flushed. Both outdoor units passed all electrical testing and are now nice and clean. Unable to reach homeowners to explain recommendations.
Performed super tune up Washed condensors and tightened connections Delta 17-20 All cooling and heating components are in tolerance Filters were recently replaced - filters are clean Homeowner had concern on humidity levels during summer and winter seasons - concerns on slight attic smell - concerns on cold/warms areas of rooms Scheduled Service to IAQ for Monday 04/10/25 at 1PM Systems left on original settings at arrival
Arrived for CTU - raining replaced filter Drains clear Blower and coil dusty Biological growth present in the coil and supply plenum - declined UV today Recommended April Aire upgrade for the fresh air intake - declined Condenser coil is clean Motors, capacitors, and refrigerant are all fine
Tightened up frost free hydrant and checked for leaks. No leaks at this time. This is covered by diagnostic fee
Came to job for electrical tune up And everything looked fine.Talk to him about a search protector and also space Ing outbreakers Since that's what Nathaniel had from last inspection and also checked and nothing else seemed to come up yet.But everything else looks great and will probably be back to swap out breakers
Customer said he’s collecting estimates right now will call us if he needs us.