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Cooper and his assistant showed up early; were very friendly and professional. They gave me a bid up front. The work was done promptly and they did not leave a mess to clean up. Very pleased with the experience.
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A lot of experience and very knowledgeable. He was very quick and I was very satisfied with the job.
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Garrett has been to the house three times. He is professional, polite, and patient. Has great experience and takes time to explain things to me (I like to understand issues). Hire more folks like Garrett.
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Second time Zac has been to out to our home. He has been able to diagnose and fix the problems very quickly. He’s a great guy, but I hope we don’t have to see him again for a while!! :-)
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Our A/C unit went out and I called Hobsons at about 11:00. They had a technician out the same day.....Zak didn't get here until 7:30 pm, but he was incredibly upbeat and personable. (He actually told us he might be working until midnight!) He got our unit back up and running. Glad to be a part of the Hobson's "frequent-flyer" program.
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Mark was very professional, and he immediately looked into my concerns and came back with his report.
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Tyler Scholes was very knowledgeable and extremely efficient. He completely the job quickly and explained exactly what was done.
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Overall Experience
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Just blew in insulation, system not keeping up upstairs very well. Found return was not well sealed and thermostat is right under the attic, sealed up return and customer purchased an attic tent.
For this job I performed a Plumbing tune up for the residence. Inspected all fixtures checking for proper functioning. All fixtures are fully operational. 2 faucets had some issues, both were loose and would move when turning handle. Customer also has a tandum water heater set up. The unit on the right is not operational. There is a crack on the interior wall. Customer is not interested in getting it fixed, he is looking to possibly upgrade to a Tankless and have a whole home filtration/softener installed. Customer stated he will reach out when he's ready to move forward.
This lead has been reset for next Friday 10:00 to 12:00 for myself Joe and Rob
7/15/25 Performed all work described in estimate. Tested after repairs were made everything working properly. Need to schedule additional work for next Monday will be meeting diggers here to complete work. Also need electrician lead set for Monday as well wants some lugs taken care of as well.
Today we showed up for a complimentary plumbing estimate. The homeowner had purchased two 8-in lavatory sets, and just wanting them installed. We uninstalled the old ones and took them with us, installed the new 8 inch lab sets. We tested both faucet and made sure they were not leaking. Everything worked and drained properly. Thank you for choosing comfort experts!
Customer paid 1/2 down for work to be performed would like me to return next Monday as she will be back home then. Will be an all day project.
I have performed my electrical inspection I replaced a few light bulbs as well as a GFCI the GFCI that was there just wasn't functioning it was overheating as well but the panel itself is a little bit on the older side still very much functioning I told her that if there was anything else that she needed she could call us
Emailed estimate for 200a panel upgrade. Advised safety concerns with challenger panel. No immediate visual or mechanical concerns. However the brand and age of panel are something to keep in mind. We recommend service upgrade. Lowering meter location. Add whole home surge. Update grounding. Replaced Panel. Flush mount indoor. Add 200A exterior disconnect.
For this evaluation the customer system was not cooling because the purple wire going to center on the capacitor had burnt up and was not making connection not powering the fan, however the compressor was running causing the system to go into thermal overload and recycling the heat being absorbed by the evaporator coil. I put a new Spade connection onto the wire reconnected it to the capacitor and the system fired up amp draws and refrigerant levels looked good. I discussed with the customer about having an Electrician for Monday June 30th for the customers old Challenger electrical panel.
Emailed estimate to hang 3 chandeliers. One large chandelier in foyer on 20' ceiling. One dinroom chandelier and one kitchenette chandelier.
For this evaluation the customer system was not cooling because the compressor wasn't thermal lockout because the fan side of the Dual run capacitor was completely dead therefore the fan was not running causing the compressor to overheat. That sure changed out the capacitor and drench the compressor and water to allow it to cool off the system however the call was being interrupted by the low pressure switch because his system was low on refrigerant. I like search the evaporator coil where I did get positive indications of refrigerant indicating the leak was in the evaporator coil. Due to the age of the system and the price of refrigerant the customer decided to talk with a comfort advisor schedule for Monday the 16th.
Found bad capacitor on condenser changed out capacitor unit now working properly Freon level is good equipment under p&l
Completed cooling tune up All electrical components good amp draws good Freon levels good clean condenser changed filter temperature split good drains clean and clear
Arrived for STUx2 Replaced filters Drains clear Blower and coils slightly dusty Furnace components are fine Washed condenser coils Capacitors and motors are fine Installed IAQ200 in downstairs system Typed of upstairs system with refrigerant 1.2 pounds Will return to do the upstairs system UV at later date because homeowner has to leave the house He will make a decision on the upstairs insulation at that time
